Received a Hays Travel update letting me know the Celebrity Cruises were launching their 2028 cruises. It was easy to check out availability on the website and 1 phone call provided me with a comprehe... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Visited the Romsey branch yesterday 12/08/26 to book a holiday. We were helped by Emma who was very thorough, friendly and looked at all options with us. She made us feel at ease throughout and made t... Ver mais
A empresa respondeu
Your staff are really helpful nothing is to much trouble we have touch more booking required ie Flightsect so looking forward to your call Regards Peter
A empresa respondeu
As always it was a very enjoyable experience booking my holiday with Hays and because Charlotte has booked numerous cruises for me now, we know each other well and Charlotte knows what i like and am l... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
27 The Hundred, SO51 8GD, Romsey, Reino Unido
- 01794 517700
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very polite staff..
Very polite staff... didn't feel hurried.
Explained everything we asked
4 de março de 2026
Resposta da Hays Travel - Romsey
Thank you for taking the time to complete the feedback. I will pass your kind comments to Jamie. - Charlotte.
Excellent
Excellent, as always. Caitlin was very hekpful. Came up with the holiday we wanted.
1 de março de 2026
Resposta da Hays Travel - Romsey
Thank you for leaving this, I have let the agent know and we appreciate you taking the time to leave a lovely review. Many thanks, Jamie :)
Jamie listened and was very helpful in…
Jamie listened and was very helpful in putting together a package for our trip to Split Croatia.
28 de fevereiro de 2026
Resposta da Hays Travel - Romsey
Thank you for leaving this lovely review, it was a pleasure to help you sort out your Croatia trip. Many thanks, Jamie :)
Brilliant service everyone friendly and…
Brilliant service everyone friendly and helpful
1 de março de 2026
Resposta da Hays Travel - Romsey
It is always a pleasure to help you sort your trips out, and thank you for leaving a lovely review! Many thanks, Jamie :)
Friendly and helpful staff.
28 de fevereiro de 2026
Resposta da Hays Travel - Romsey
Thank you very much for leaving this, I have passed it on to the agent and we appreciate you taking the time to leave this. Many thanks, Jamie :)
Emma was fantastic
Recently booked our Honeymoon to Mauritius and couldn't be happier with the level of service we received from Emma in Romsey. She went above and beyond to book what we were looking for and get us an amazing deal. Would highly recommend Hays Romsey.
13 de fevereiro de 2026
Resposta da Hays Travel - Romsey
Thank you very much for this amazing review, I have passed this onto Emma and it was a pleasure to help get your honeymoon sorted! Many thanks, Jamie :)
Resposta da Hays Travel - Romsey
Thankyou for taking the time to leave this feedback, and for your kind words. It's always a pleasure to assist! - Tasha, Branch Manager.
Hays at Romsey
I visited Hays at Romsey on Monday and Jamie did the initial search for me. After having confirmed that my friends were happy with the holiday, I went in on Tuesday and Ava completed the purchase.
24 de fevereiro de 2026
Resposta da Hays Travel - Romsey
Thank you very much for leaving this information, it was a pleasure assisting getting you what you wanted. Many thanks, Jamie :)
Excellent customer service as usual
Excellent customer service as usual. Friendly, informative and very helpful.
23 de fevereiro de 2026
Resposta da Hays Travel - Romsey
Thank you for taking the time to respond to the feedback. I hope you have a lovely holiday and look forward to seeing you again soon - Charlotte
Jamie
Jamie , in Romsey . Is amazing he has booked several holidays for us and now just booked Italy .
21 de fevereiro de 2026
Resposta da Hays Travel - Romsey
It is always a pleasure to assist you, thank you for the review too! Many thanks, Jamie :)
Holiday Booking
Holiday Booking
Excellent service given when booking our holiday and a very professional service from your member of staff who dealt with our booking.
20 de fevereiro de 2026
Resposta da Hays Travel - Romsey
Thank you very much, it was a pleasure helping you get your holiday sorted! Many thanks, Jamie :)
Really good experience and Jamie was…
Really good experience and Jamie was very knowledgeable and nothing was too much trouble.
13 de fevereiro de 2026
Resposta da Hays Travel - Romsey
Thank-you for taking the time to provide this kind feedback, I'll make sure it's passed onto Jamie. - Tasha, Branch Manager.
Took all the hassle out of booking a…
Took all the hassle out of booking a holiday
20 de fevereiro de 2026
Resposta da Hays Travel - Romsey
Thank-you for taking the time to provide this feedback and for your kind words. - Tasha, Branch Manager.
Simply Great Service
Charlotte and Emma are little stars!! Nothing too much trouble for them. We only use Hays Travel Romsey and always successful outcomes.
13 de fevereiro de 2026
Resposta da Hays Travel - Romsey
Thank-you for taking the time to provide this feedback, I'll make sure the girls see your kind comments. - Tasha, Branch Manager.
The staff were excellent
The staff were excellent, very knowledgeable and so friendly. First time we have booked through Hays Travel Romsey we will certainly be going there again.
Well done!
12 de fevereiro de 2026
Resposta da Hays Travel - Romsey
Thank-you for taking the time to provide this kind feedback, I'll make sure it's passed onto Emma. - Tasha, Branch Manager.
The staff are always so friendly and…
The staff are always so friendly and helpful. Ava was very helpful in booking my flights . You are always greeted with a smile and a lovely cup of coffee.
15 de fevereiro de 2026
Resposta da Hays Travel - Romsey
Thank you for leaving such a nice review, I have passed this on to the agent and we appreciate you taking the time to leave this :) Many thanks, Jamie
Cruise booking
Very simple process. We were communicated well about all the next steps etc. very happy
16 de fevereiro de 2026
Resposta da Hays Travel - Romsey
Thank-you for taking the time to provide this kind feedback, it was a pleasure to assist with your booking. - Tasha, Branch Manager.
Resposta da Hays Travel - Romsey
Thank you very much, it is always a pleasure to assist with your trips abroad :) Jamie
With Great satisfaction went in thinking we were just going…
We went in thinking we were just going to dicuss a cruise opportunity. But came away having booked and paid for a cruise on a cruise line we have never sailed with before.Just one thing I am a member of NFOP which has as part of its benefits a 5% discount on that cruise line. I admit that I never mentioned this..So will be in touch when I find my membership number.As we have not as yet had any confirmation of the booking.
15 de fevereiro de 2026
Resposta da Hays Travel - Romsey
Thank-you for taking the time to provide this kind feedback, it was a pleasure to assist you. - Tasha, Branch Manager.
Quick efficient service.
14 de fevereiro de 2026
Resposta da Hays Travel - Romsey
Thank-you for taking the time to leave this kind feedback. - Tasha, Branch Manager.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.