Hays Travel - Runcorn Avaliações 

803
O TrustScore é 5 de um total de 5

4,9

79 Forest Walk Shopping City, WA7 2EU Runcorn, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very friendly helpful staff. Hayley was very helpful with our initial search for holidays and recommended a lovely hotel. We didn’t book right away and When we got home we looked atthe holiday recomme... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We recently booked another holiday through Hays Runcorn and to be honest we wouldn't go anywhere else, the staff are amazing, they're so helpful and friendly while still being professional and nothing... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Jasmine was really friendly, helpful and answered all questions myself and my friend had when booking our short break to Lisbon. She checked the distance hotel was from main part of the city, sorted t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

All our holidays are booked through Hays Travel. Jess contacted us after we enquired about a holiday before Christmas, she knew exactly what we wanted and got us a great deal. We have received help... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Agência de Viagens
  2. Agência de Cruzeiros Marítimos
  3. Agência de viagens de cruzeiros
  4. Provedor de excursões culturais
  5. Agência de câmbio
  6. Agregador de viagens

Escrito pela empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informações de contato

  • 79 Forest Walk Shopping City, WA7 2EU, Runcorn, Reino Unido

  • 01928 237605

4,9

Excelente

O TrustScore é 5 de um total de 5

803 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(803)

123.616 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Stress free

Made me feel comfortable and made it feel stress free. Made sure my holiday was going to be as stress free as possible having two small children with me for the first time. Many thanks to the runcorn team

26 de fevereiro de 2026
logotipo da Hays Travel - Runcorn

Resposta da Hays Travel - Runcorn

Thank you so much for the lovely review :)

Avaliado com 5 de um total de 5 estrelas

First class service

The Manager was awesome. She knew her stuff and helped us book our first ever cruise. She was able to help us find a good cruise for our budget and tell us a lot about the ship. We would definitely book with Hays again as we have done in the past. In our opinion it's always first class service.

14 de fevereiro de 2026
logotipo da Hays Travel - Runcorn

Resposta da Hays Travel - Runcorn

Such a cool review :) Thank you so very much, it was my pleasure ! See you soon, and thank you for booking with me, Leanne x

Avaliado com 5 de um total de 5 estrelas

Very friendly and helpful travel…

Very friendly and helpful travel advisors. Shop is clean welcoming and organised.
Hayley helped me with my booking and went above and beyond to ensure all questions were answered and I had everything I had wanted

18 de fevereiro de 2026
logotipo da Hays Travel - Runcorn

Resposta da Hays Travel - Runcorn

Thankyou for this lovely review!

Avaliado com 5 de um total de 5 estrelas

Nice experience

Nice atmosphere, friendly, helpful knowledgeable staff.

24 de fevereiro de 2026
logotipo da Hays Travel - Runcorn

Resposta da Hays Travel - Runcorn

Mr Stephen Thompson,

We appreciate you sharing your experience; we are so happy to hear that our friendly and helpful staff created a nice atmosphere for you.

runcorn, Hays Travel

Avaliado com 4 de um total de 5 estrelas

We use Hays Travel every year they are…

We use Hays Travel every year they are very helpful.

24 de fevereiro de 2026
logotipo da Hays Travel - Runcorn

Resposta da Hays Travel - Runcorn

Joyce,

We appreciate you choosing us annually and are so happy to hear that our team is helpful to you when you book your trips.

runcorn, Hays Travel

Avaliado com 5 de um total de 5 estrelas

If in doubt ask for Leannes help!

After initially booking a holiday which we kind of felt pressured into and the member of staff managing the booking but having to leave us to do currancy exchange wasn’t very helpful I reached out to the store and was met with the store manager Leanne and she was amazing. She searched high and low for a better holiday for us all while she kept me informed and gave me options as our booking wasn’t as straightforward. We managed to rebook a different holiday. Leanne is very knowledgeable and I can see why she is the store manager. If your reading this Leanne Thankyou so much for finding us Gloria verde in Turkey (hopefully you remember me from the hotel booking).

5 de fevereiro de 2026
logotipo da Hays Travel - Runcorn

Resposta da Hays Travel - Runcorn

Hi Kelly, it was my pleasure. Thank you for booking with us - you have a wonderful holiday to look forward to :) Regards, Leanne xx

Avaliado com 5 de um total de 5 estrelas

Warm welcome accomodated our requests…

Warm welcome accomodated our requests in quick time

8 de fevereiro de 2026
logotipo da Hays Travel - Runcorn

Resposta da Hays Travel - Runcorn

Mr brown,

We appreciate you sharing your experience with us and are so happy we could quickly meet your needs with a warm welcome.

runcorn, Hays Travel

Avaliado com 5 de um total de 5 estrelas

Helpful and knowledgeable

Jess was most helpful and knowledgeable. We booked through this travel agent and would recommend.

13 de fevereiro de 2026
logotipo da Hays Travel - Runcorn

Resposta da Hays Travel - Runcorn

Thankyou for this lovely review i appreciate this so much :)

Avaliado com 5 de um total de 5 estrelas

Helpful staff

Helpful staff, knowledgeable able to sort any problems quickly and efficiently

14 de fevereiro de 2026
logotipo da Hays Travel - Runcorn

Resposta da Hays Travel - Runcorn

Thankyou so much for this lovely review, we appreciate it so much !

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, lovely staff , nothing to much trouble. Wouldn't book anywhere else

10 de fevereiro de 2026
logotipo da Hays Travel - Runcorn

Resposta da Hays Travel - Runcorn

Thankyou so much for this lovely review!

Avaliado com 5 de um total de 5 estrelas

No stress, just sunshine success

From the moment I stepped in to enquire about a holiday off from the board outside, I was warmly greeted and welcomed by a lovely young lady named Jasmine.
She quickly looked around for offers i was interested in, pricing up and printing off.
I returned the next day following email communication, again Jasmine assisted me and the holiday was booked. The staff in the shop were fantastic - dates, times, transfers, prices, rooms - nothing was too much trouble.
Jasmine gave me printed copies of all the info and followed this up with email confirmations.
A great holiday booked at a fantastic price, no stress, no haggling, just amazing customer service from start to finish.

6 de fevereiro de 2026
logotipo da Hays Travel - Runcorn

Resposta da Hays Travel - Runcorn

Sarah-Jane Evans,

We appreciate you taking the time to share your wonderful experience. We're so happy to hear that you felt welcomed and received amazing customer service. It's great to know the team made booking your holiday stress-free and easy!

Hays Travel

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