When we made our booking we knew where we wanted to go + hotel, Laura was very professional, polite, explained everything from start to finish. Have used Hays several times as everything is... Ver mais
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Veja o que dizem as avaliações
Jade again this year has provided us with exceptional service. She put together a Canada package for us with professional expertise. And helped us with our decision booking flights for our next Florid... Ver mais
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Great experience. Always good advice and knowledgeable. The team at Southbourne are always very willing to assist even when we are not sure where to go! Thank you for your assistance.
A empresa respondeu
The wonderful staff at our local Hays Travel in Southbourne always take time and effort to get you the holiday you dreamed of. From checking locations, selecting the right hotels to suit needs and ens... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
36 Southbourne Grove, BH6 3RA, Southbourne, Reino Unido
- 01202 417700
4,9
Excelente
487 avaliações
Pede aos clientes que avaliem
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good knowledge and politeness
Great smiles when entering the branch, but I don't even know the name of the person who served us.
Very informative about dates, flights and check in information. Booked our allocated seats
Very helpful in my aunt's passport. With the infirmation given my aunt trotted off to the post office to get a new passport ordered. Well done
17 de janeiro de 2026
Resposta da Hays Travel - Southbourne
We're happy to hear that you were greeted with smiles and found our team member informative. We appreciate your feedback regarding name recognition and are delighted we could assist with your aunt's passport. My apologies I did not give you my name, for future it is Jade :)
Just the ticket
Laura looked after us very well. She was friendly and very efficient. Also her Manager was very helpful. Between them they sorted out a holiday in Italy which was just what we were looking for.
16 de janeiro de 2026
Resposta da Hays Travel - Southbourne
Thank you so much for your kind review! It was a pleasure for myself and Jade to help secure your trip to Italy. Have a lovely holiday.
Kind regards,
Laura
A really good experience
A really good experience at
Hayes travel, Laura is a great asset to the company, Made the booking really easy…
15 de janeiro de 2026
Resposta da Hays Travel - Southbourne
Thank you for taking the time to leave such a kind review! I am glad to hear the booking process was easy and I hope you have a lovely time away.
Kind regards,
Laura
Thoughtful
We were given choices of holidays similar to the one we asked for. This gave several ideas to think about and clarified our decision.
13 de janeiro de 2026
Resposta da Hays Travel - Southbourne
We're happy to hear that you found the holiday options we provided helpful in clarifying your decision-making process. Thank you for your positive feedback!
Great service,as usual
Great service,as usual. The girls always do their best for us
21 de dezembro de 2025
Resposta da Hays Travel - Southbourne
Thankyou so much for taking the time to leave your lovely review.
Chrys, Jade, Lauren & Amy
Efficient friendly staff
Efficient friendly staff, very good response and service
10 de dezembro de 2025
Resposta da Hays Travel - Southbourne
Thank you for taking the time to send this over, we love to see clients feedback. Thank you :)
Chrys is knowledgeable and attentive
Chrys is knowledgeable and attentive. Much appreciated.
8 de dezembro de 2025
Resposta da Hays Travel - Southbourne
Thank you for your kinds words and taking the time to reply. Thank you :)
Laura and her manager were very helpful…
Laura and her manager were very helpful on both our visits to decide on our holiday. The booking with Laura was made very easy and clear and she was very helpful with extra information about our holiday.
30 de novembro de 2025
Resposta da Hays Travel - Southbourne
Thank you so much for your kind review! It was a pleasure helping you secure your holiday, I hope you have a lovely time. - Laura
Never had a less than excellent experience
Always use the Southbourne branch.
Never had a less than excellent experience.
20 de novembro de 2025
Resposta da Hays Travel - Southbourne
Thank you for taking the time to send this review over, we love reading it. :)
Resposta da Hays Travel - Southbourne
Thank you so much for your kind review! We will pass this onto Amy :)
Resposta da Hays Travel - Southbourne
Thank you for your kind comment, I appreciate you sending this over :)
Chrys the agent was very helpful
Chrys the agent was very helpful. A very good travel agent service in Southbourne.
18 de novembro de 2025
Resposta da Hays Travel - Southbourne
Thankyou , happy that we were able to help with booking your family holiday.
Chrys, Jade, Laura & Amy
vietnam holiday
chris is very helpful,nothing is too much trouble,makes you feel at ease
14 de novembro de 2025
Resposta da Hays Travel - Southbourne
Thank you for taking the time to send this review, we do appreciate you sending it. Pleased we got your holiday secured :)
Highly recommend the Southbourne branch.
Jade handled my flight booking and holiday query very efficiently and professionally.
I highly recommend the Southbourne branch, I'm always happy to leave my holiday plans in their capable hands.
12 de novembro de 2025
Resposta da Hays Travel - Southbourne
Thank you, we really appreciate you taking the time to leave your review.
Chrys, Jade, Laura & Amy
Jade @Southbourne was extremely…
Jade @Southbourne was extremely professional and efficient
11 de novembro de 2025
Resposta da Hays Travel - Southbourne
Thank you for taking the time to send over this review, appreciate it. Thank you for the kind words
Expert travel advice by professionals
Expert travel advice by professionals, we literally went in armed with long wish list, sat down with Chrissy, who knew the area really well....talked through preferences and when she produced exactly what we wanted....bingo! We booked there and then...a gorgeous spot in Ibitha, no early flights and even with its own sunny terrace!
9 de novembro de 2025
Resposta da Hays Travel - Southbourne
Thankyou so much for your lovely review, it was lovely to see you both again and to help with another holiday for you to make more memories.
Chrys, Jade, Laura & Amy
A great help.
The travel consultant was so helpful and listened to my needs and was able to suggest different options for me as a solo traveller. We found what I hope will be the perfect hotel for my holiday in April.
31 de outubro de 2025
Resposta da Hays Travel - Southbourne
Thank you for your lovely review! It was a pleasure helping you book your next trip. Have a lovely time in Tenerife.
Thank you,
Laura :)
Resposta da Hays Travel - Southbourne
Thank you very much for your lovely review! Many thanks, Megan
Service with a smile
Lovely apprentice with the assistance of a colleague assisted me. Was good to see the encouragement given. Wouldn't go anywhere else to book, always so helpful
24 de outubro de 2025
Resposta da Hays Travel - Southbourne
Thank you for taking the time to send over these kind words. I will make sure to pass onto Amy :)
Always helpful staff
Always helpful staff. Served by apprentice who was brilliant
24 de outubro de 2025
Resposta da Hays Travel - Southbourne
Thank you so much for your review, we do appreciate these kind comments. Will pass onto Amy our apprentice :)
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