Always a pleasure dealing with Hays. Every member of staff is pleasant and knowledgeable. Great locations at great prices.Lovely hotels.They will always try to match or beat any quote.Great exchange... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Millie was very helpful and efficient when I booked my holiday. Nothing was a problem to her. She talked me through the whole experience explaining everything. Once again well done Hays Travel in Stan... Ver mais
A empresa respondeu
Always greeted with welcoming smiles by all the staff at Stanley. Lindsey booked our cruise for us, efficiently and professionally and she has a delightful manner. She explains everything and goes thr... Ver mais
A empresa respondeu
The lovely young girl couldn’t b more helpful that’s why I love to pop into hays. Keep up the good work staff r always pleasant service is good nd the booking process is straight forward
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
12 Front Street, DH9 0HX, Stanley, Reino Unido
- 01207 236000
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Millie was amazing
Millie was amazing. She is friendly, efficient and caring .
Thank you
28 de fevereiro de 2026
Resposta da Hays Travel - Stanley
Thank you for taking the time to leave your kind feedback- I hope you have a great time in Itlay. Kind Regards Millie :)
Very friendly and helpful staff.
Very friendly and helpful staff in Stanley branch.
21 de fevereiro de 2026
Resposta da Hays Travel - Stanley
Hi Rob,
Thank you very much for taking the time to leave us such a kind review. we hope you have the best time away in Benidorm next year.
kind regards, Millie :)
As a regular customer I know I will…
As a regular customer I know I will always get great service and today was great Changed dates of an already booked holiday and made sure it was done the best way for me
20 de fevereiro de 2026
Resposta da Hays Travel - Stanley
Hi Joyce,
Thank you so much for taking the time to leave such a kind review. I'm so pleased we managed to get your holiday changed over. Always happy to help, hope to see you again soon.
Millie :)
Staff were really friendly and helpfull
27 de fevereiro de 2026
Resposta da Hays Travel - Stanley
Thank you for kind words I hope you have a lovely holiday and hope to help you again in the future. Kind regards Kelly
Kelly and team are brilliant and helpful
Kelly and team are brilliant and helpful
27 de fevereiro de 2026
Resposta da Hays Travel - Stanley
Thank you so much for your lovely feedback, always happy to help I hope you have a great holiday to Majorca and hope to help again in the future. Kind regards Kelly
Knowledgeable and efficient
Knowledgeable and efficient. Relaxed and friendly.
26 de fevereiro de 2026
Resposta da Hays Travel - Stanley
Thank you for taking the time to leave your kind feedback . I hope you have a great time on your cruise. Kind Regards Lyndsey :)
Very friendly and informative staff
Very friendly and informative staff, fixed my holiday to everything I needed
18 de fevereiro de 2026
Resposta da Hays Travel - Stanley
Thank you so much for your kind comments I hope you both have an amazing time in South Africa. Thanks Rachel
Hays Stanley
Lynsdey and the team were very helpful sorting out our holiday for use we did know what we wanted but they made sure we had everything in place for Holiday in and out in half an hour.
25 de fevereiro de 2026
Resposta da Hays Travel - Stanley
Thank you so much for your kind comments I hope you both have an amazing time in Tenerife. Thanks Lyndsey
Friendly staff
Friendly staff great communication
On issues which might be a company policy I didn’t really want a direct debit after I paid a deposit but was told I had to do a direct debit
I lije to pay threw the app but it’s just a personal preference
24 de fevereiro de 2026
Resposta da Hays Travel - Stanley
Thank you for taking the time to leave your feedback. It was a pleasure to book your cruise and I hope you all have an amazing time. If you would like to contact us on 01207 236000 we can discuss payment options in more detail with you. Kind Regards Laura :)
Hays Stanley branch excellent
We booked with Hays at our local branch last year and everything was tip top
This year we seen a holiday online with jet2 which was a good price so I rang my local branch at Stanley to see if they could match the price and within a couple of minutes they said yes they would be able to match it and the booking was complete in a matter of minutes over the phone
21 de fevereiro de 2026
Resposta da Hays Travel - Stanley
Thank you so much for your kind words I hope you all have an amazing time in Tenerife. Thanks Lyndsey
Friendly knowledgeable staff
Friendly knowledgeable staff. Took time to help find a suitable holiday for elderly mother who uses a wheelchair.
22 de fevereiro de 2026
Resposta da Hays Travel - Stanley
Thank you so much for your kind comments I hope you all have an amazing time in Costa del sol. Thanks Lyndsey
Great experience...
Great experience.... staff in stanley branch are so helpful and knowledgeable they make booking a holiday so easy.
22 de fevereiro de 2026
Resposta da Hays Travel - Stanley
Thank you for taking the time to leave your kind feedback- I hope you have a great time in Turkey with your grandson and look forward to seeing you in branch again soon . Kind Regards Laura :)
Top Class Experience! 👌
Laura was courteous, engaging, knowledgeable and helpful in all aspects of our enquiry
21 de fevereiro de 2026
Resposta da Hays Travel - Stanley
Thank you for taking the time to leave your kind feedback and I hope you have a great time in Budapest . Kind Regards Laura :)
Resposta da Hays Travel - Stanley
Thank you so much for your kind words I hope you both have an amazing time in Dubai. Thanks Lyndsey
Excellent customer service.
Laura was extremely helpful and we were very happy with the way she managed our requirements and holiday booking.
18 de fevereiro de 2026
Resposta da Hays Travel - Stanley
Thankyou so much for reviewing our service we hope you all have a fab time in Prague :)
Excellent price n flight times
17 de fevereiro de 2026
Resposta da Hays Travel - Stanley
Thank you for taking the time to leave your kind feedback - I hope you have a great time in Tenerife. Kind Regards Kelly :)
Every time I have booked a holiday from…
Every time I have booked a holiday from the shop they will help and really played as well
16 de fevereiro de 2026
Resposta da Hays Travel - Stanley
Thank you for your kind comments its always a pleaseure helping with your holidays. Thank you Rachel
The staff were Great
8 de fevereiro de 2026
Resposta da Hays Travel - Stanley
Thank you for you kind feedback, I hope you have a lovely holiday and hope to help again in the future. Thank you Laura
Always the same friendly service from…
Always the same friendly service from all of the staff wouldn’t go anywhere else.
15 de fevereiro de 2026
Resposta da Hays Travel - Stanley
Thank you so much for your lovely feedback, I hope you have a lovely holiday and hope to help again in the future. Kind regards Laura
Resposta da Hays Travel - Stanley
Hi Irene,
Thank you so much for taking the time to leave a kind review. It was a pleasure to book your Lanzarote holiday. I hope you have a lovely relaxing time.
kind regards, Millie :)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.