Hays Travel - Stanley Avaliações 

1.078
O TrustScore é 5 de um total de 5

4,9

12 Front Street, DH9 0HX Stanley, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Always a pleasure dealing with Hays. Every member of staff is pleasant and knowledgeable. Great locations at great prices.Lovely hotels.They will always try to match or beat any quote.Great exchange... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Millie was very helpful and efficient when I booked my holiday. Nothing was a problem to her. She talked me through the whole experience explaining everything. Once again well done Hays Travel in Stan... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Always greeted with welcoming smiles by all the staff at Stanley. Lindsey booked our cruise for us, efficiently and professionally and she has a delightful manner. She explains everything and goes thr... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The lovely young girl couldn’t b more helpful that’s why I love to pop into hays. Keep up the good work staff r always pleasant service is good nd the booking process is straight forward

A empresa respondeu


Detalhes da empresa

  1. Agência de Viagens
  2. Agência de Cruzeiros Marítimos
  3. Agência de viagens de cruzeiros
  4. Provedor de excursões culturais
  5. Agência de câmbio
  6. Agregador de viagens

Escrito pela empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,9

Todas as avaliações

(1.078)

116.812 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Helpful,friendly,very professional…

Helpful,friendly,very professional staff always book with Hayes Stanley.

7 de fevereiro de 2026
logotipo da Hays Travel - Stanley

Resposta da Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback I hope you have a great time in Italy. Kind Regards Laura :)

Avaliado com 5 de um total de 5 estrelas

The Company puts the customer first.

The Company puts the customer first and ensures whatever enquiry/ holiday is dealt with the utmost ease. I asked if a certain offer was still available, the rep checked that it was, and holiday booked. Simple as that. I’ve started using Hays Travel more often and I’m never disappointed.

8 de fevereiro de 2026
logotipo da Hays Travel - Stanley

Resposta da Hays Travel - Stanley

Thank you for taking the time to leave such kind feedback. It was a pleasure to help you with this and I hope you have a great time in Italy. Kind Regards Laura :)

Avaliado com 5 de um total de 5 estrelas

Fab service as always

Fab service as always

31 de janeiro de 2026
logotipo da Hays Travel - Stanley

Resposta da Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback- I hope you both have a fantastic time in Iceland. Kind Regards Laura :)

Avaliado com 4 de um total de 5 estrelas

Enquired on Friday

Enquired on Friday. They rang me on Sunday. Booked. Lovely lass Lindsay.

26 de janeiro de 2026
logotipo da Hays Travel - Stanley

Resposta da Hays Travel - Stanley

Thank you for your kind comments I hope you both have a lovely cruise. Thanks Lyndsey

Avaliado com 5 de um total de 5 estrelas

5 star

Took plenty of time to explain everything and listened to our needs.

6 de fevereiro de 2026
logotipo da Hays Travel - Stanley

Resposta da Hays Travel - Stanley

Thank you for your kind comments, It was a pleasure booking your trip and look forward to seeing you again in branch soon.

Avaliado com 5 de um total de 5 estrelas

Very good experience with Hays travel…

Very good experience with Hays travel advisor was very informative and took no time at all to explain everything to do with my booking

30 de janeiro de 2026
logotipo da Hays Travel - Stanley

Resposta da Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback. I hope you have a lovely time in Benidorm. Regards Laura :)

Avaliado com 5 de um total de 5 estrelas

A lovely warm welcome on such a cold day

A lovely warm office on such a cold day, and a warm welcome too, my holiday booking was quickly and efficiently dealt with by Laura. I am so looking forward to going on my cruise, which is just a few weeks away now.

29 de janeiro de 2026
logotipo da Hays Travel - Stanley

Resposta da Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback . It was a pleasure to book your cruise and I hope you have a fantastic time. Kind Regards Laura :)

Avaliado com 5 de um total de 5 estrelas

Brilliant service

Brilliant service , polite and very helpful 😀Laura is always happy to help and thank you

4 de fevereiro de 2026
logotipo da Hays Travel - Stanley

Resposta da Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback- I hope you have another great holiday in Palma Nova . Kind Regards Laura :)

Avaliado com 3 de um total de 5 estrelas

Currency exchange

We had received some dollars as a wedding present and we had the ‘buy back guarantee’ we were two days over the guarantee as we have just came back from our holiday and they would not honour the rate meaning we have lost out. I don’t think the buy back should be offered (at cost) if they are not honoured. 6 weeks 2 days since purchase.

4 de fevereiro de 2026
Avaliação não solicitada
logotipo da Hays Travel - Stanley

Resposta da Hays Travel - Stanley

Good afternoon Thank you for taking the time to leave your review. If you would like to give us a call on 01207 236000 we can discuss this with you. Kind Regards Laura

Avaliado com 5 de um total de 5 estrelas

Very helpful and with a smile

Very helpful and with a smile

4 de fevereiro de 2026
logotipo da Hays Travel - Stanley

Resposta da Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback. It was a pleasure to book your next holiday. Kind Regards Laura :)

Avaliado com 5 de um total de 5 estrelas

Price matched

Price matched
Friendly
Informative
Knowledgeable

3 de fevereiro de 2026
logotipo da Hays Travel - Stanley

Resposta da Hays Travel - Stanley

Thank you for leaving your kind review- I hope you have a great time in Benidorm. Kind Regards Laura :)

Avaliado com 5 de um total de 5 estrelas

Holiday in Madeira.

We were made to feel welcome and valued. Laura was very knowledgeable and helpful. Everything was explained carefully and all questions answered. Laura was extremely efficient and organised our holiday brilliantly.

20 de janeiro de 2026
logotipo da Hays Travel - Stanley

Resposta da Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback I hope you both have a brilliant holiday in Madeira. Kind Regards Laura :)

Avaliado com 5 de um total de 5 estrelas

Weve gone to Stanley Hays for years

For many years we have chosen to go to Stanley Hays to plan our main annual holiday. They are always pleasant, professional and more often than not manage to provide us with the perfect holiday.

1 de fevereiro de 2026
logotipo da Hays Travel - Stanley

Resposta da Hays Travel - Stanley

Thank you so much for leaving your kind review, I hope you have an amazing time in India and hope to help again in the future. Kind regards Kelly

Avaliado com 5 de um total de 5 estrelas

Laura booked my holiday and the service…

Laura booked my holiday and the service from the staff is always the best. Hays always look after you and get the best deal possible

1 de fevereiro de 2026
logotipo da Hays Travel - Stanley

Resposta da Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback.I hope you have a lovely holiday in Menorca with your family. Kind Regards Laura :)

Avaliado com 5 de um total de 5 estrelas

I use the same office and the same…

I use the same office and the same staff member for most holidays. Everything is fine.

30 de janeiro de 2026
logotipo da Hays Travel - Stanley

Resposta da Hays Travel - Stanley

Thank you so much for your kind words I hope you both have an amazing time in Malta. Thanks Lyndsey

Avaliado com 5 de um total de 5 estrelas

I always book my holidays at the…

I always book my holidays at the Stanley branch of Hays. Staff are so helpful and informative.

28 de janeiro de 2026
logotipo da Hays Travel - Stanley

Resposta da Hays Travel - Stanley

Thankyou so much for leaving your feedback - have a fab time in Benidorm :)

Thanks Millie

Avaliado com 5 de um total de 5 estrelas

Excellent service, As usual

We were patiently given the required information to help us choose between alternatives.

27 de janeiro de 2026
logotipo da Hays Travel - Stanley

Resposta da Hays Travel - Stanley

Thank you so much for your kind comments I hope you both have an amazing time on your Iceland cruise. Thanks Lyndsey

Avaliado com 5 de um total de 5 estrelas

Excellent work

Saw a break on Facebook - - rang enquired about out, all booked and sorted very quickly! Staff very helpful, couldn’t ask for a better customer service!

27 de janeiro de 2026
logotipo da Hays Travel - Stanley

Resposta da Hays Travel - Stanley

Thank you so much for your kind comments I hope you both have an amazing time in Iceland. Thanks Lyndsey

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