I am always treated so well & made welcome. I feel like a VIP. This particular trip to Spain was an emergency as I wished to attend my late cousin's funeral, Spain has a 48hr turn around for burials... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
It's always a pleasure to visit Hays Travel and see Mandy. She never fails to deliver our dream holiday got a luxury holiday booked for June 2027. She is always so helpful. We always leave with a... Ver mais
A empresa respondeu
What a pleasure, We knew what we were planning (roughly) and after talking to Karen she made some notes and a few phone calls as well as speaking to her colleagues and put it all together. We hav... Ver mais
A empresa respondeu
We saw Mandy at the Sutton branch to book flights and hotels around going to a cruise around Japan. She was friendly, helpful and professional and went over and above to make sure we got everything we... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
182 High Street, SM1 1NL, Sutton, England, Reino Unido
- 02039255869
4,9
Excelente
457 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Hays Travel - Sutton
Thank you for booking with us and for your kind review - Luke
Resposta da Hays Travel - Sutton
Thank you for your lovely review and for booking with us - Luke
Advisor carried out skilful search
Advisor carried out skilful search for holiday that matched my requirements at a reasonable price. He also selected flight times to suit me which I would not have known how to do.
13 de março de 2026
Resposta da Hays Travel - Sutton
Hi Marian,
Thank you for your kind review!
Luke
Very helpful and happy to spend time…
Very helpful and happy to spend time for finding our exact holiday requirements. Friendly and would definitely use them especially dealing with Luke
13 de março de 2026
Resposta da Hays Travel - Sutton
Hi Michelle.
Thank you for leaving such a kind review, and for booking with us :)
Luke.
Excellent Service from Hays Sutton Branch
I received an excellent service from Karen in the Sutton Branch who made my holiday booking experience enjoyable.
6 de março de 2026
Resposta da Hays Travel - Sutton
Thank you for your great review and for booking with us.
Thank you Holly
Speaking to a really interested human being who wants to find you exactly the holiday you want.
5 de março de 2026
Resposta da Hays Travel - Sutton
Thank you for booking with me and for your lovely review.
Holly :)
Natasha was extremely polite and very…
Natasha was extremely polite and very helpful
6 de março de 2026
Resposta da Hays Travel - Sutton
Thanks for booking and for your lovely review.
Excellent peace of mind service for your travel needs
Hays travel in Sutton, Surrey are very professional, welcoming & helpful.
Mandy was very helpful with flight bookings and Holly (who has also booked holidays for me in the past when previous company was at the same location) has always been very professional, caring and helpful.
Thank you very much.
12 de agosto de 2025
Resposta da Hays Travel - Sutton
Hello Mr Sett
Thank you for your very kind review
Holly Mandy
Excellent service
Natasha Tyndale was so helpful she was pleasant to deal with. She booked my holiday I will be booking other holiday with her.
2 de março de 2026
Resposta da Hays Travel - Sutton
Thank you for your lovely review and for booking.
Thank you Natasha for booking our…
Thank you Natasha for booking our family holiday. You put us at ease and went above and beyond to make sure our booking went smoothly despite having trouble with the Internet and phone lines.
27 de fevereiro de 2026
Resposta da Hays Travel - Sutton
Thank you so much for booking and for your very kind review.
Mandy took time to listen to my…
Mandy took time to listen to my requirements for my flights and did all she could to book them. She explained the proceedure and ensured that she had recorded the correct details.
27 de fevereiro de 2026
Resposta da Hays Travel - Sutton
Thank you for booking with us and for your kind review.
Professional efficient and personable…
Professional efficient and personable service
24 de fevereiro de 2026
Resposta da Hays Travel - Sutton
Thank you for your lovely review and for booking with us.
Very helpful and efficient
19 de fevereiro de 2026
Resposta da Hays Travel - Sutton
Thank you for making your booking with us and for your great review.
Great customer service
Great customer service, and really really helpful in my questions, their prompt call back is on point. and moreover they happen to provide me a much cheaper quote than other travel agent I have enquired. They have also included different options of hotels to stay, from the cheapest to the moderately priced, which I did not expect.l will certainly use them for further travel in the future. Overall very happy with the service
8 de fevereiro de 2026
Resposta da Hays Travel - Sutton
Thank you for your kind review. We are so pleased we could help you get the holiday you wanted.
Very professional and organised…
Very professional and organised especially when there was 5 of us to deal with.More than happy to book with Hays Travel
11 de fevereiro de 2026
Resposta da Hays Travel - Sutton
Hi Jan, It was lovely to book your holiday for you. Hope you all have a lovely time in Budapest - Thanks, Caitlin
Very efficient and clear.
26 de janeiro de 2026
Resposta da Hays Travel - Sutton
Thank you so much for your kind review.
We are always happy to help.
Kind regards,
Luke
Seamless and great deal
Seamless and good discount on a TUI holiday (less than what TUI would offer)
1 de fevereiro de 2026
Resposta da Hays Travel - Sutton
Thank you for your kind review!
We are always happy to help.
Kind Regards,
Luke
Excellent service with Holly
7 de fevereiro de 2026
Resposta da Hays Travel - Sutton
Thank you so much for your lovely review Janice and for booking with me - Holly :)
Just amazing customer service
Just amazing customer service. Holly, the travel agent, made everything so easy. Would highly recommend.
8 de fevereiro de 2026
Resposta da Hays Travel - Sutton
Thank you for your lovely review and for booking with me
Holly :)
Excellent friendly helpful staff
Excellent friendly helpful staff. They are a great team who are patient and willing to spend time to find the best advice and solutions.
5 de fevereiro de 2026
Resposta da Hays Travel - Sutton
Thank you so much for your kind review. We love our regular customers and always happy to help.
Kind Regards,
Dean
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.