We ordered items for the first time from HCE which took 4-6 weeks for delivery, and were very pleased that it arrived within the timescale. Our emails were always promptly responded to and we wouldn'... Ver mais
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Veja o que dizem as avaliações
Really great customer service. My order arrived within the timeframe advised. I was able to find my desired item on the website quickly and the chat function on the website was useful as I had a quest... Ver mais
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i dont ever leave reviews but in this instance i will, from contacting customer services to recieving my order every step was an absolute breeze and made easy with the amazing team they have, not... Ver mais
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I had a really positive experience with HCE. The whole process was simple and straightforward, with everything explained clearly.Great service and very quick delivery. I would definitely recommend the... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de Equipamentos médicos
- também em
- Fabricante de Equipamentos médicos
- Fabricante de tecnologia medicinal
- Fornecedor de Artigos Hospitalares
- Grupo médico
- Loja de Artigos Hospitalares
Escrito pela empresa
Health-Care Equipment & Supplies (HCE) is the UK’s leading medical equipment supplier, with over 20 years of experience serving the NHS and healthcare markets — Offering 16,000+ medical products, we supply thousands of GP surgeries and Primary Care Organisations. From small consumables to custom-made items, we source a wide range of products from leading medical brands — Our strong supplier relationships enable us to provide competitive prices, and our nationwide branches ensure local customer service support whenever needed.
Informações de contato
7-11 Holywells Road, IP3 0DL, Ipswich, Reino Unido
- 01784 220400
- sales@hce-uk.com
- www.hce-uk.com
4,7
Excelente
146 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service thank you!
25 de março de 2024
Avaliação não solicitada
Resposta da HCE
Hi Rachel, we're glad to hear you had excellent service. Thank you for the review.
An excellent company to deal with
An excellent company to deal with. As a private customer we purchased a Philips Defibrillator from HCE. It was securely and quickly delivered but we had an issue with the short expiry on the ‘pads’.
One call to HCE and pads with a 2026 expiry date were quickly sent to us. Again, by secure courier.
Can’t fault such impressive service.
Many thanks.
1 de março de 2024
Avaliação não solicitada
Resposta da HCE
Hi Nettie, thanks for this glowing review, we're extremely happy you were satisfied with the service received. HCE Team.
Excellent Company
Excellent Company. Product as described, plus fast delivery.
23 de fevereiro de 2024
Avaliação não solicitada
Resposta da HCE
Thanks Michael, we appreciate the positive review. I'm glad you had a great experience. HCE Team.
Very fast delivery
7 de fevereiro de 2024
Avaliação não solicitada
Resposta da HCE
Thank you for your positive review. HCE.
Great quick efficient service
16 de janeiro de 2024
Avaliação não solicitada
Resposta da HCE
Hello, thank you for the kind words. We're glad the service you received was positive. HCE.
easy to order
easy to order, order arrived on time, great range of stock
11 de janeiro de 2024
Avaliação não solicitada
Resposta da HCE
Thanks for your review. HCE.
Easy to use website and very prompt…
Easy to use website and very prompt delivery
10 de janeiro de 2024
Avaliação não solicitada
Resposta da HCE
Hi Lesley, thanks for the positive feedback. HCE Team.
Speedy response
2 de janeiro de 2024
Avaliação não solicitada
Resposta da HCE
Thanks Elizabeth, our team are always on hand to help. HCE.
Very happy with purchase
Good quality and for a good price too. The website was easy to use to find what I wanted. Would definitely recommend, pleased with the results.
13 de dezembro de 2023
Avaliação não solicitada
Resposta da HCE
Hi Roger, thanks very much for your review! We appreciate the positive feedback, it's great to hear that you're happy with your order. HCE Team.
I bought an ELI 230 wireless ECG for…
I bought an ELI 230 wireless ECG for clinical use. The order process was generally good although it took a while for the equipment to arrive (the carry case was out of stock) and I only have 10 clips for the ECG tabs rather than the 12 I need to run a 12 lead ECG! Also, there are no attachment stickers included to get started. I will drop HCE a line to see if they can correct this.
4 de janeiro de 2024
Avaliação não solicitada
Resposta da HCE
Hi Tim, thanks for your review. We can certainly rectify this for you, if you could please drop an email to returns@hce-uk.com with details of your order and our service team will correct this for you. Thank you for using HCE.
Excellent speedy service
8 de dezembro de 2023
Avaliação não solicitada
Resposta da HCE
Hi Jackie, thanks very much for your positive review. We'll pleased you were happy with our service. HCE Team.
Order was delivered very quickly
Order was delivered very quickly. I was very pleased .Thank you
6 de dezembro de 2023
Avaliação não solicitada
Resposta da HCE
Hi Mauren, thank you for the review. We are very pleased that you were happy with the order. HCE Team.
A day later than expected but seems to…
A day later than expected but seems to be well built, durable and reliable. Saving the VAT by having one of the listed illnesses or injuries is a big plus point. Bonus points to HCE for pointing that out. 22
21 de novembro de 2023
Avaliação não solicitada
Resposta da HCE
Thanks James, we appreciate your feedback. HCE Team.
Resposta da HCE
Hi Peter, thanks for your positive feedback. We're pleased you had excellent service. HCE Team.
Fast Delivery
10 de novembro de 2023
Avaliação não solicitada
Resposta da HCE
Thanks for you positive review. HCE Team.
Very Helpful Team
Great customer service and really helpful team.
30 de outubro de 2023
Avaliação não solicitada
Resposta da HCE
Hello, thanks very much for your positive feedback. We're pleased you had a good experience with us. HCE Team.
Great website
Great website. Easy to navigate and use. Great prices and speedy delivery. Customer service was great too. Would order from this company again.
26 de outubro de 2023
Avaliação não solicitada
Resposta da HCE
Hi Joanne, thanks for your kind words and positive review. We're pleased you had great service. HCE Team.
Quick delivery as requested.
Quick delivery as requested.
Special mention to Connor, thank you for all you help and advice.
13 de outubro de 2023
Avaliação não solicitada
Resposta da HCE
Hello, thank you for you positive review. I'll pass on to the team your special mention. Regards, HCE Team.
Great Company
I purchased a stethoscope from this Company - very fast delivery, great product (exactly as described) and at a really competitive price - will definately be using this company again
10 de outubro de 2023
Avaliação não solicitada
Resposta da HCE
Hello, thank you for the positive review. We're glad you had a good experience with us. HCE Team.
Placed an order for their website which…
Placed an order for their website which said equipment in stock. Delivery within 2-3 working days. After 5 days when querried I was told it will take upto 10 working days. I was also told that they are not keen on my order because they have under charged me.
4 de outubro de 2023
Avaliação não solicitada
Resposta da HCE
Hi Parmeet, I'm sorry for that, the item you ordered was out of stock so delivery would be longer than the typical 2-3 working days, as advised on the individual product page.
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