Henig Furs Avaliações 

108
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The coat was beautiful great quality overall their product is lovely. However, the delivery service they chose to ship through Fedex Fedex I don’t know who signed for that coat but I know I didn’t and... Ver mais

Avaliado com 5 de um total de 5 estrelas

✅ Quick and efficient company operations. ✅ Easy purchase, simple to receive. ✅ Great Holiday Deals ✅ Got it quick, even on short notice & around the holidays. (Shipped from AL to NJ) ✅Allowed me... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Henig Furs has 37 five star reviews on trustpilot (out of 60 total reviews), but still has a 2.1 rating. Henig Furs definitely deserves a higher rating. Something isn’t right here, trustpilot’s algori... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have ordered 4 furs from this site in am not disappointed, spoke with ALBERT about getting my name monogrammed on the lining very pleased. I think every women should experience a fur once in her li... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Peles
  2. também em
  3. Costureira
  4. Loja de Acessórios de Moda
  5. Loja de agasalhos
  6. Loja de roupas de inverno
  7. Serviço para Peles

Escrito pela empresa

In 1920, Henig Furs opened in New York City. Max Henig emigrated from Romania three years earlier and brought to Americas his expertise in fur manufacturing, a skill he learned from his father in Europe. Max sewed every fur by hand, a traditional passed down to his son, John Henig Sr., who joined the family business. During World War II, John was stationed in Fort Benning, Ga., where he met and fell in love with a young lady from Florala, Alabama. She preferred to be near her Southern roots, so rather than bring his new wife north; John decided to bring his father’s fur trade South and opened the fur department at Montgomery Fair. This began what would become the largest fur company in the Southeast and one of the biggest in the nation. In 1950, the Henig label made its debut at Miller’s Fashion Specialty stores and was also associated with Danziger’s. Additionally, John traveled the Southeast unveiling the latest furs at trunk shows. In 1977, his son Mike, the fourth generation of Henig furriers, became a partner, and the two expanded the business through wholesale manufacturing and leased departments in stores across the country. They also began opening their own stores and today have more than 30 locations throughout the Southeast, including salons in Belk’s department stores where there is continued expansion. From fashionable Mink, Beaver and Fox, to the finest Canadian Lynx, Chinchilla and Russian Sable, Henig offers a wide selection. The 32,000 square foot corporate headquarters in Montgomery is where Henig maintains its main showroom and vault. The company has also adapted to the preferences of modern customers. The business of selling furs, once considered a luxury item, has expanded to include casual furs, leather, cashmere and outerwear that appeal to juniors, misses, men and even children. Advertising, online shopping at henigfurs.com, fur factories all over the world, and the addition of two to four locations each year have made Henig a household name. However, this tremendously successful company is still family owned and operates on its founding principles of quality, selection and customer service. Mike and his wife Jenny Lynn’s three children have always been involved in the family business, with his son, Michael Henig, Jr., and son-in-law, Colin Jones, serving as President of Operations, which continues Henig Furs Inc. as a family business for five generations.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

108 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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4,6

Todas as avaliações

(108)

41 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

The service provided was excellent

The service provided was excellent. The shipping was fast and delivery was early. OUTSTANDING!

20 de janeiro de 2026
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Resposta da Henig Furs

Thank you so much for your 5 star review! We're so glad to hear that you're happy with your experience.

Avaliado com 1 de um total de 5 estrelas

Very disappointed

Very disappointed! The fur coat I bought doesn’t look real at all. I ordered ranch. You sent me black. I bought hats and they were fine. To put icing on the cake, you had a plastic tie around the neck,stating if I remove it I can’t return it. How do you think we can try it on with out removing that tie! Crazy!! I will be returning it!!

19 de janeiro de 2026
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Resposta da Henig Furs

We're very sorry to hear that you're not happy with the fur you received. We don't sell faux fur, so you received a real, genuine fur. And, you can try on the fur with the serial number tag attached, we've tested this on multiple furs (the only legitimate issue with the serial number tag is that it prevents customers from wearing the fur and then returning it).

If you ordered the ranch, that is black mink fur, wo you received the color you ordered. What color were you expecting?

We'll be happy to process an exchange or return for you. You may use the included fedex return shipping label to send the fur back to us. Please fill out and include the return form, letting us know what you'd like to do, and we'll process it once it arrives. Let us know if you have any questions.

Avaliado com 5 de um total de 5 estrelas

Excellent quality!!

Excellent quality!!! I’m planning to order a custom piece for my birthday.

19 de janeiro de 2026
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Resposta da Henig Furs

Thank you for your 5 star review! We're so glad to hear that you're happy with the quality!

Avaliado com 5 de um total de 5 estrelas

My furs

I have ordered 4 furs from this site in am not disappointed, spoke with ALBERT about getting my name monogrammed on the lining very pleased. I think every women should experience a fur once in her life. A pleasure doing business and it was delivered very quickly.

16 de janeiro de 2026
Avaliação não solicitada
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Resposta da Henig Furs

Thank you for your 5 star review! We're so happy to hear that you're enjoying your furs, and we love to hear that you're happy with your customer service experience as well!

Avaliado com 1 de um total de 5 estrelas

5 day return policy for small things... really?

I was alarmed that your company had only a 5 day return policy especially since most every other business is usually 30 days. My purchase was a $45.00 pair of leather gloves on sale that was received after Christmas and as you know, many people travel during those holidays and don't return until after the 1st of the year. I have never dealt with a company who has such a short return policy! I can certainly understand not having that long a time for a $10,000 mink coat, but for a pair of unused $45 leather gloves. When I showed up to return the "too small" and unused gloves on 1/9/26, I was told that the 5 day return policy has passed and it would only allow a store credit for the return of the gloves. There was nothing in that store for less than$100 and that was for a rabbit key chain!!!

Needless to say, I took my gloves back and I will not darken your doorway ever again for such poor customer service! I'd rather give the gloves away than to get a store credit that I will never use!

If I could give your company a negative star reading, I would have don't that here, but it is not allowed!

9 de janeiro de 2026
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Resposta da Henig Furs

Thank you for taking the time to leave a review. We're sorry to hear that you're unhappy with your experience. Our return window applies to all items, regardless of price (and custom-made styles are not eligible for refund, at any point). We sometimes allow customers to exchange if they are outside the return window, but we recommend using the included FedEx return shipping label to send online exchanges/returns to our main office (for orders placed on our website). Again, we're sorry to hear that you're not happy with your experience, and we were happy to offer for you to exchange the gloves. But, we were unable to issue a refund since your order was outside our return window.

Avaliado com 5 de um total de 5 estrelas

Real Person/I never really do these.

✅ Quick and efficient company operations. ✅ Easy purchase, simple to receive.
✅ Great Holiday Deals
✅ Got it quick, even on short notice & around the holidays. (Shipped from AL to NJ)
✅Allowed me to pay off my lay-buy ahead of time.
✅ Great customer service.
✅ Beautifully made product, made to order.

23 de dezembro de 2025
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Resposta da Henig Furs

Thank you for your 5 star review! We're so happy to hear that you love your new fur & we really appreciate you sharing all the best part of your purchase experience!

Avaliado com 3 de um total de 5 estrelas

It looked so much longer in the…

It looked so much longer in the picture. I'm tall and it's just too short.

19 de dezembro de 2025
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Resposta da Henig Furs

Thank you for taking the time to leave a review! We're sorry to hear that you're not happy with the fit of the vest you received. You're welcome to send the fur back for exchange or return, using the included FedEx return shipping label. Let us know if you need help with anything else.

Avaliado com 5 de um total de 5 estrelas

I received exceptional customer service…

I received exceptional customer service by having my questions thoroughly answered and explained. They also made sure that my item was shipped on time.

19 de dezembro de 2025
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Resposta da Henig Furs

Thank you for your 5 star review! We're so happy to hear it! We hope that you enjoy your new fur for years to come!

Avaliado com 5 de um total de 5 estrelas

My experience was pleasant I must say.

My experience was pleasant I must say.
The coat is actually beautiful and for that price u can’t beat it. Customer service was great because I actually ordered a medium coat by mistake and the switched it out for a large. The weather as been so cold here and I am looking forward to wearing it . 😊

18 de dezembro de 2025
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Resposta da Henig Furs

Thank you for your 5 star review! We're so happy to hear about your experience, and we hope you enjoy your new fur! Stay warm!

Avaliado com 5 de um total de 5 estrelas

High quality product

Service and shipping was prompt. High quality leather gloves. Very pleased!

1 de dezembro de 2025
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Resposta da Henig Furs

Thank you for your 5 star review! We're very happy to hear that you love your new gloves!

Avaliado com 5 de um total de 5 estrelas

I have made several purchases from…

I have made several purchases from Henig and all of th coats, both men and woman are of a very nice quality. It is great when they run promos on items and pricing when the promos come up is excellent and that is a great time to buy. I would highly recommend them.

28 de novembro de 2025
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Resposta da Henig Furs

Thank you for taking the time to leave a review! We're very happy to hear that you love the quality of our furs, and our discounts!

Avaliado com 5 de um total de 5 estrelas

Quality of the hat is outstanding!

Quality of the hat is outstanding!
I got two hats.

24 de novembro de 2025
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Resposta da Henig Furs

Thank you for taking the time to leave a review! We're so happy to hear that you love your new fur hats!

Avaliado com 5 de um total de 5 estrelas

Beautiful Color…

The experience was purchasing with ease. I was surprised by the variety of products, and the pictures did not do justice to the items purchased.

17 de novembro de 2025
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Resposta da Henig Furs

Thank you for taking the time to leave a review! We're so happy to hear that you enjoyed your purchase experience and that you love your new fur!

Avaliado com 5 de um total de 5 estrelas

Everyone that i talk to was so Pleasant…

Everyone that i talk to was so Pleasant and made sure that i was taken care of....I Love My Fur Hat..Will Be Ordering from you again...Thank You So Very Much.

7 de novembro de 2025
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Resposta da Henig Furs

Thank you for taking the time to leave a review! We're so glad to hear you're happy with the customer service you received and that you love your new fur hat!

Avaliado com 5 de um total de 5 estrelas

I was reluctant to take a chance and…

I was reluctant to take a chance and order the mink coat on line. When it was delivered I immediately put it on and it fit perfectly.

4 de novembro de 2025
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Resposta da Henig Furs

Thank you for taking the time to leave a review! We're so happy to hear that you love your new fur!

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