HitPay has quietly become one of those tools I don't have to think about anymore. Setup was painless, the checkout feels clean for our customers, and being able to take local Malaysian payments alongs... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Have been using Hit Pay since last 4 years for my business and work life couldnt be more simpler. Fast payment processing, easy payouts, less processing fee. user friendly POS system. Customer service... Ver mais
Verification and payouts to your bank account takes long compared to other payment gateway providers. Dealing with compliance team is a pain, emails/texts often go unanswered, requiring multiple f... Ver mais
A empresa respondeu
The app is quite intuitive in the sense what i need for both in-person and online orders can be done under one roof. My sales has also picked up ever since customers can choose their preferred payment... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
HitPay is a no-code, full-stack commerce infrastructure for every small business. We empower SMBs — who often have limited coding skills and resources — to accept in-person and online payments in just five minutes. Our all-in-one platform helps merchants process payments on any sales channel, with payment solutions including a free website builder, POS system, recurring billing, payment links, invoicing, payment APIs, and the widest range of no-code e-commerce integrations.
Informações de contato
1 Keong Saik Road, 089109, Singapore, Cingapura
- support@hit-pay.com
- www.hitpayapp.com
4,4
Excelente
442 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very fast and good service
Very fast and good service. Easy to access and very friendly.
15 de junho de 2026
Avaliação não solicitada
Looks good so far.
14 de junho de 2026
HitPay has quietly become one of those…
HitPay has quietly become one of those tools I don't have to think about anymore. Setup was painless, the checkout feels clean for our customers, and being able to take local Malaysian payments alongside cross-border orders without juggling five different systems has saved me real time. For a solo person running everything, that matters more than any feature list! Thank you Hitpay and shoutout to Sarah for being super helpful!
10 de junho de 2026
Avaliação não solicitada
hindi napapalitan yung picture
hindi napapalitan yung picture, wala pa akong pos terminal
8 de junho de 2026
Avaliação não solicitada
Resposta da HitPay
hi! sorry to hear you're having trouble with your account. kindly send us a message at support@hit-pay.com, and our team will be happy to assist you further with updating your picture and any concerns regarding your POS terminal. 🙂
Resposta da HitPay
hello! thanks for sharing your feedback. we appreciate your support :)
Sofarsogood
3 de junho de 2026
Avaliação não solicitada
Resposta da HitPay
hello, thanks for your review! we're glad to hear that your experience has been positive! :)
Resposta da HitPay
hi Kenneth, thanks for sharing your feedback! you can also message us at support@hit-pay.com if there's anything we can assist you with. :)
Trusted and convenient
Trusted and convenient! I love their features. Easy to use. Now they have the pay to phone is just amazing!!!
27 de maio de 2026
Resposta da HitPay
hi, thank you for your review!
it's great to know that you're enjoying our Tap to Pay on Phone feature! your support means a lot to us :)
I just started to register
I just started to register, im still in the middle of setting up so far.. at this point everything feels great and im already starting to picture my business glooming here on
27 de maio de 2026
Avaliação não solicitada
Resposta da HitPay
thanks for taking your time to share your feedback! we're excited to be part of your business journey. should you have any concern, please just message our team anytime and we'd be glad to assist!
very easy to use
very easy to use. No need any dongle to accept payment easily for customer that want to use credit card, just using handphone only.
17 de maio de 2026
Resposta da HitPay
thanks for your feedback! we're glad to hear that our app has been convenient for your business. we appreciate your support!
Resposta da HitPay
hi Drew, thank you for your kind feedback!
Resposta da HitPay
hi Muhammad, thanks for your feedback! we're glad to hear that our service has been valuable for your business. :)
Helpful on onboarding process even for…
Helpful on onboarding process even for a small company like mine, the service provided by them also very intuitive and easy to use 😁👍🏻
15 de maio de 2026
Resposta da HitPay
hello Nicholas, thanks for your feedback! we're glad to have been able to help you get your business set up :)
Removal of feature without prior notice…
Removal of feature without prior notice that disrupted my company's operation & services. Charging method feature "Card" for card manual entry – Impact on Booking.com VCC Processing and risk revenue/operation fundings. Need to find out from Hitpay's support and they just coldly dropped a notice we no longer support this feature without explanation and further replies.
9 de maio de 2026
Avaliação não solicitada
Resposta da HitPay
Hi
Thank you for the direct feedback, and we sincerely apologise for the disruption this has caused to your Booking.com VCC processing.
The manual card-entry option on the HitPay POS app was removed globally as a deliberate risk-and-compliance decision — manual key-in carries materially higher fraud and chargeback exposure than authenticated card flows, and as a regulated acquirer in SG, MY, PH, AU and the US we have a duty to protect our partners from that risk.
Card payments (including Booking.com VCCs) remain fully supported via the Payment Link option inside the HitPay POS app — our team has shared the exact steps with you on email, and our CEO Aditya has also followed up with you directly.
Makes receiving payment so easy and…
Makes receiving payment so easy and effortless, especially that now we can accept cashless payment on my iPhone.
30 de abril de 2026
Service can be improved
Verification and payouts to your bank account takes long compared to other payment gateway providers. Dealing with compliance team is a pain, emails/texts often go unanswered, requiring multiple follow ups. Not sure if it's just this particular lady staff or if all other staff are like this as well.
It has been 1 week and I'm still waiting for compliance team to verify our ACRA. We had used other payment gateway providers and it has never taken this long.
Edit: Agfa from compliance has since stepped in to help with resolving the issues. The management also took the feedback seriously.
6 de maio de 2026
Avaliação não solicitada
Resposta da HitPay
Hello, we’re sorry to hear about your experience, this is not the level of service we want you to have with us. We understand how frustrating the delays and lack of timely communication must have been.
Please know that our team is closely monitoring your case to help ensure a resolution as soon as possible, particularly regarding your verification and payout concern. We also take your feedback about communication seriously and will review this internally.
Thank you for your patience, and we appreciate you bringing this to our attention.
I like hitpay but,,
I like hitpay, however at pos when you adding products your have to do 1 by 1 and save because if you don’t you loose all the quantities you previously uploaded on the same products category and there’s no way to undo then you have to repeat and repeat over again to upload. And it’s frustrating.
6 de fevereiro de 2026
Avaliação não solicitada
Resposta da HitPay
Hi Shopping Galore team!
Thanks for taking your time to share your feedback. Our team would be glad to investigate and better understand the exact issue you’re encountering so we can see what may be causing the behavior you described.
We’re always open to making adjustments and improvements that can help make the experience more convenient and efficient for our users! Our team will be sending you a follow up message directly and assist from there. :)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.