I love hmv so much. I go there most days and staff are so kind and make casual conversations and greet customers. If you need anything and ask they do everything they can to help you weather its seein... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnits 53 / 54, Castle Quay, OX16 5UP Banbury, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Great helpful Manager VC and his team member Gary. They went the extra mile helping me with my purchases. VCs easy manner, good conversation and knowledge about current and planned CD and film releas... Ver mais
A empresa respondeu
Whilst shopping in Banbury popped into HMV store to purchase a particular dvd Whilst looking one of the assistants came to assist. She then checked on the stores computer only to find it was out of st... Ver mais
A empresa respondeu
I love this Banbury store. The staff are absolutely amazing. Me and my daughter are always here buying vinyls this time round we bought a very lovely record player that was recommended by VC. He is th... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Banbury
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
Units 53 / 54, Castle Quay, OX16 5UP, Banbury, Reino Unido
4,8
Excelente
158 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da hmv (UK) - Banbury
Hi Pauline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick delivery and free to my local…
Quick delivery and free to my local store. They always have some good offers on new vinyl records.
15 de abril de 2024
Resposta da hmv (UK) - Banbury
Hi Jonathan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Banbury
Hi Phoebe
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Pre order disappointment…
I pre ordered this item on the 21st Feb and it arrived in store three days late on the 8th April,I had no email to say the delivery would be late and what made it worse was the item was on sale in the shop before my pre order arrived all in all very disappointing and I will probably never pre order again
11 de abril de 2024
Resposta da hmv (UK) - Banbury
Hello Lee,
Thank you for leaving us a review. Please be advised that we dispatch our items ahead of the release date to ensure they reach you on the release date, providing there are no courier delays which are unfortunately out of our hands. I can see that your order was dispatched ahead of the release date as per standard practise, but I am sorry to see that there was a short delay with the courier. We are glad to see that your item has since arrived and has been collected, but we do apologise for any inconvenience this may have caused.
Doc ock Marvel legends action figure
Brilliant website love ordering stuff of it especially I received it on time my Doc ock marvel legends figure I received this afternoon it was in good condition well packaged and delivered safe I will buy again 5 stars I would say never had any problems thank you so much 😁👍................
6 de abril de 2024
Resposta da hmv (UK) - Banbury
Hi RICHARD
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Amazing
Amazing. Lovely service when I came to collect. Really fast. Really cheap and easy online purchase. Will be definitely ordering online again.
1 de abril de 2024
Resposta da hmv (UK) - Banbury
Hi Alisha
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff very helpful
29 de março de 2024
Resposta da hmv (UK) - Banbury
Hello l
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Knowledgeable and friendly staff able…
Knowledgeable and friendly staff able to assist with all my requirements.
26 de março de 2024
Resposta da hmv (UK) - Banbury
Hello Graham
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great customer service from start to…
Great customer service from start to finish
24 de março de 2024
Resposta da hmv (UK) - Banbury
Hi paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff were courteous and very friendly…
Staff were courteous and very friendly and helpful
20 de março de 2024
Resposta da hmv (UK) - Banbury
Hi Ian
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Banbury
Hi Helga
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff in The Mall in Norwich are…
The staff in The Mall in Norwich are very helpful and nothing is too much trouble for them. They have helped me locate the films or music I am looking for each time I have been in the shop which I appreciate.
11 de janeiro de 2024
Resposta da hmv (UK) - Banbury
Hi Anne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Extremely helpful staff in the Banbury…
Extremely helpful staff in the Banbury shop and quick delivery
19 de janeiro de 2024
Resposta da hmv (UK) - Banbury
Hi Ruth
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Banbury
Prompt delivery to store , but took the store assistant a long time to find my parcel.
20 de janeiro de 2024
Resposta da hmv (UK) - Banbury
Hi Grant
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Very quick and efficient delivery of…
Very quick and efficient delivery of all items ordered, without paying for express delivery. A good reliable company I have used several times before and would recommend to friends.
18 de janeiro de 2024
Resposta da hmv (UK) - Banbury
Hi Amanda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff was amazing super helpful
Staff was amazing super helpful. Definitely recommend shopping here.
30 de dezembro de 2023
Avaliação não solicitada
Resposta da hmv (UK) - Banbury
Hi Emma
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff
The staff, in particular VR, was very helpful and knowledgeable regarding the music and LPs I was interested in.
22 de dezembro de 2023
Resposta da hmv (UK) - Banbury
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Wonderfully helpful knowledgable kind…
Wonderfully helpful knowledgable kind staff
13 de dezembro de 2023
Resposta da hmv (UK) - Banbury
Hello Jane
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Always a fast and reliable service and…
Always a fast and reliable service and things always turn up on time
15 de dezembro de 2023
Resposta da hmv (UK) - Banbury
Hi michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Service with a smile
Very helpful member of staff ( new to the job ) found my ordered item and handed it over with a big smile. It really makes a difference when you are on the receiving end of friendly service.
12 de dezembro de 2023
Resposta da hmv (UK) - Banbury
Hello Jacqueline
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.