I ordered Sepultura "Roots" via click and collect. I chose to collect at the Bexleyheath store. After six days, I still hadn't received notification to collect, but I visited the store anyway, as I... Ver mais
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Localização
Trocar localização46 The Mall, DA6 7JJ Bexleyheath, GB
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Veja o que dizem as avaliações
So pleased HMV have stores again, I visited the store at Bexleyheath and it was nice to flick through vinyls again. Unfortunately didn’t have the vinyl I was looking for so ordered it online, Easy to... Ver mais
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I needed a Blu-ray for a birthday present and I saw online that another branch had it in stock, but not my local HMV. I went into my local branch at Bexleyheath and spoke to a very helpful assistant w... Ver mais
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Always impressed by choice and value of Hmv+ free postage over £20 is a good deal.items usually arrive quickly and within promised timeslot.overall extremely pleased with hmv.com but also enjoy physic... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Bexleyheath
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
46 The Mall, DA6 7JJ, Bexleyheath, Reino Unido
4,8
Excelente
253 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent customer service at…Bexleyheath
Excellent customer service at Bexleyheath branch.
Wealth of knowledge
31 de outubro de 2025
Avaliação não solicitada
Resposta da hmv (UK) - Bexleyheath
Hi Jill
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Accessible and trustworthy.
Accessible, helpful and reliable.
Great Customer service.
26 de outubro de 2025
Resposta da hmv (UK) - Bexleyheath
Hi Mr.
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful and friendly staff.
23 de outubro de 2025
Resposta da hmv (UK) - Bexleyheath
Hi Sally
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Hmv value Always impressed by choice and value of…
Always impressed by choice and value of Hmv+ free postage over £20 is a good deal.items usually arrive quickly and within promised timeslot.overall extremely pleased with hmv.com but also enjoy physically visiting my local store.recently got purple vinyl double Deep Purple for an amazing price
19 de outubro de 2025
Resposta da hmv (UK) - Bexleyheath
Hi Martin,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Bexleyheath
Hi there,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Bexleyheath
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Brilliant
Very good service. Polite when I had to call tje shop a d speedy delivery.
7 de setembro de 2025
Resposta da hmv (UK) - Bexleyheath
Hi Rita
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Wez - friendly and helpful
I checked for an item which my sister wanted but no stores had them in stock apart from the bexleyheath one. I was unable to find it but Wez was able to assist and located it within seconds. Wez was helpful and even managed to find both normal and limited edition of the item I was looking for! Wez was super helpful and so kind, it’s so lovely to have such friendly and helpful customer service. Thank you Wez!
24 de agosto de 2025
Avaliação não solicitada
Resposta da hmv (UK) - Bexleyheath
Hi Mary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Was great experience pleasant and…
Was great experience pleasant and helpfull staff the shop very clean and plenty of all different iteams and very well presented and overall Wes and Sid member of staff very helpfull always but my dvds/bluerays and I feel physical media is so much better than streaming as the selection of movies are vast
22 de agosto de 2025
Avaliação não solicitada
Resposta da hmv (UK) - Bexleyheath
Hi Leigh
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Bexleyheath
Hi Jackie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very kind and helpful staff
7 de agosto de 2025
Resposta da hmv (UK) - Bexleyheath
Hi Mary
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Bexleyheath store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Resposta da hmv (UK) - Bexleyheath
Hi.
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Perfect!
From placing my CD order on line to collecting from my local store , everything went without a hitch . I was kept informed by e.mail of the stages my order was going through & when I went to the store to collect my delivery I was in there for 2 minutes . Perfect ! Could not be bettered .
1 de agosto de 2025
Resposta da hmv (UK) - Bexleyheath
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivery took too long
Happy with my purchase and the price was the lowest I could find but the delivery took a long time
24 de julho de 2025
Resposta da hmv (UK) - Bexleyheath
Hello Helen,
Thanks for taking the time to leave a review. Please be advised that our delivery estimate is 2-5 working days, and that your parcel arrived at the store on the third working day. We hope this helps.
Yves album
Received an amazing experience and some good advice first help me find the album. I want to get originally and get it delivered to my house and give me some really good job advice
19 de julho de 2025
Resposta da hmv (UK) - Bexleyheath
Hi Desmond
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Items Ordered
The items I ordered, were delivered on time and with care. Helpful staff in the store in Bexleyheath, making the process easier.
29 de junho de 2025
Resposta da hmv (UK) - Bexleyheath
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service
Great customer service. Lovely floor staff. Item arrived promptly and was excellent.
15 de junho de 2025
Resposta da hmv (UK) - Bexleyheath
Hi Jean
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly & efficient
12 de junho de 2025
Resposta da hmv (UK) - Bexleyheath
Hi Colin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Bexleyheath
Hi Char
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fast and easy
It was really easy to find what I was looking for in the website and place the order. The day after I received an email telling me that the item was ready to be collected. Again, it was fast and easy. Great service from HMV. Highly recommended.
26 de maio de 2025
Resposta da hmv (UK) - Bexleyheath
Hi Miren
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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