Needed help in store to purchase online - both members of staff I spoke to in the Dundee store were very helpful. Good communication regarding order and updates by email. Item arrived promptly and p... Ver mais
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Localização
Trocar localização71 / 77 Murraygate, DD1 2EA Dundee, GB
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Veja o que dizem as avaliações
Great service Cd arrived in store two days earlier than expected. Staff were excellent disc was ready waiting for me and they were very friendly.
A empresa respondeu
Even tho they were having technical problems with there checkout screens I still got my order really quickly and am very happy with how kind the they were to me
A empresa respondeu
The item was a pre order. I had enough information about what was happening. When the item was expected, etc. Once it arrived and how to collect. Once in-store collection was easy. Staff were very hel... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Dundee
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
71 / 77 Murraygate, DD1 2EA, Dundee, Reino Unido
4,8
Excelente
239 avaliações
Pede aos clientes que avaliem
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Resposta da hmv (UK) - Dundee
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I thoroughly enjoyed it
Everything was excellent and there is nothing more to say.
9 de fevereiro de 2024
Resposta da hmv (UK) - Dundee
Hi Alistair
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Dundee
Hi David
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Dundee
Hello Lee
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Dundee store as well as the delivery of your order. We thank you for choosing to shop with us and we look forward to seeing you again in the near future in-store or online :)
Cds came within couple of days
31 de janeiro de 2024
Resposta da hmv (UK) - Dundee
Hi Pauline
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordering was great helpful staff BUT…
Ordering was great helpful staff BUT when I went to collect my goods the staff member was rude and wouldn't listen when I tried to explain the spelling of my sure name so am not happy won't be going back
31 de janeiro de 2024
Resposta da hmv (UK) - Dundee
Hello Martin
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
I love going to Hmv to buy the really…
I love going to Hmv to buy the really good quality Dvds and to talk to the people behind the till specially tom who helped me to find my Dvd today.
28 de janeiro de 2024
Resposta da hmv (UK) - Dundee
Hi Hunter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Counter staff excellent
28 de janeiro de 2024
Resposta da hmv (UK) - Dundee
Hi Greig
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I always find the staff in the Dundee…
I always find the staff in the Dundee store helpful, pleasant and friendly.
20 de janeiro de 2024
Resposta da hmv (UK) - Dundee
Hi Stanley
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
to the nice woman
the straightforward interaction with the staff. and it was very easy to do and i didn’t catch her name but the nice woman was very nice
19 de janeiro de 2024
Resposta da hmv (UK) - Dundee
Hi Kenneth
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Early delivery & good updates
24 de janeiro de 2024
Resposta da hmv (UK) - Dundee
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Dundee
Hi MICHAEL
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Delivered on time and with no issues
11 de janeiro de 2024
Resposta da hmv (UK) - Dundee
Hi Lee
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered to store item came very quickly
17 de dezembro de 2023
Resposta da hmv (UK) - Dundee
That is what we do Amanda, so thank you for the 5 stars!
Resposta da hmv (UK) - Dundee
Thank you Anne for shopping with us and wishing you a very merry christmas from us at hmv!
Will use againGreat to deal with
Great to deal with, kept up to date from start of order to when dispatched and delivered.
19 de dezembro de 2023
Resposta da hmv (UK) - Dundee
Hi Dawn
Thank you for leaving a 5 star review!
We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon in hmv Dundee and merry christmas :-)
order hadn't shown and no response from…
order hadn't shown and no response from them!!
Order a record on the 8th for click collect its now the 18th and I have no word from them.
15 de dezembro de 2023
Resposta da hmv (UK) - Dundee
Hi Kieran
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. The order is now ready to collect, please contact us should you need any further assistance.
Kind regards
Excellent Overall Experience
Extremely helpful on line advise keeping me updated with my order. On collection of the package the staff were and friendly and efficient.
18 de dezembro de 2023
Resposta da hmv (UK) - Dundee
Hi Keith
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The service and speedy delivery of my…
The service and speedy delivery of my item
16 de dezembro de 2023
Resposta da hmv (UK) - Dundee
Hi Wendy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service.
Staff were helpful, order placed and e- mail came through a couple of days later to say package was in store, DVD collected the following day. Cannot fault the service.
16 de dezembro de 2023
Resposta da hmv (UK) - Dundee
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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