The member of staff who served us plus the outstanding choice of cd's, dvd's. The member of staff was knowlagable, friendly without being over familiar, engaged in light hearted banter and was an abso... Ver mais
A empresa respondeu
The Plaza 9, G74 1LW East Kilbride, Scotland, GB
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The member of staff who served us plus the outstanding choice of cd's, dvd's. The member of staff was knowlagable, friendly without being over familiar, engaged in light hearted banter and was an abso... Ver mais
A empresa respondeu
Had to return a record to store due to a bad pressing, store ordered online for me a replacement. There was a price disparity which was sorted in store. I didn't give 5 stars as when you ship to store... Ver mais
A empresa respondeu
I ordered the Tracy Chapman 35th anniversary LP and was quoted 7/4/25 as the likely delivery date. I was pleased to say that I received an email on the 3rd April saying that it was available for colle... Ver mais
A empresa respondeu
When I visited the store was unsure if HMV still done games, spoke with an assistant who stopped what she was doing to help me. She checked on line to see if itm was available and processed my purchas... Ver mais
A empresa respondeu
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito pela empresa

The Plaza 9, G74 1LW, East Kilbride, Scotland, Reino Unido
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Resposta da hmv (UK) - East Kilbride
Question was easily researched and answered. In-store ordering, e-mail notification and collection very smooth. Staff friendly and knowledgeable as always.

Resposta da hmv (UK) - East Kilbride
When I ordered a vinyl in store for home delivery the email address was put down wrongly, when I phoned to ask about it, they took no time at all in changing it to the correct email address and the woman on the phone was extremely helpful in doing so and I got my shipping details sent straight to the correct email address soon after I finished the phone call.

Resposta da hmv (UK) - East Kilbride
I am disappointed as I have an order which has been payed in full on 15th June and tgere is no sign of it , I arranged to pick it up at your East Kilbride shop , I even called in to see if it was there and quite frankly the person who served me was not to friendly , all I asked was to see if it was there , you would have thought I had asked too much , anyway I still don't have my order 13197593 this is the id

Resposta da hmv (UK) - East Kilbride

Resposta da hmv (UK) - East Kilbride
I received my order on time and received the goods that I ordered in good condition.

Resposta da hmv (UK) - East Kilbride
Website is easy to navigate/search for items. Purchasing is straight-forward and delivery is swift.
Staff in the branch [when collecting or looking for anything else] are also very knowledgable/helpful.

Resposta da hmv (UK) - East Kilbride
STAFF MADE YOU FEEL RELAXED AND AT EASE WHEN YOU APPROACHED THEM VERY FRIENDLY.

Resposta da hmv (UK) - East Kilbride

Resposta da hmv (UK) - East Kilbride
Ordered in store by friendly staff member and parcel delivered on time

Resposta da hmv (UK) - East Kilbride
Not a lot of Blu-ray in stock very small since they moved in East Kilbride. Maybe better traveling into Glasgow or go on line.

Resposta da hmv (UK) - East Kilbride

Resposta da hmv (UK) - East Kilbride
Ordered 2 cd's online and although under a £20 value, still enjoyed free delivery to my local store.
Communication throughout placing the order to delivery to store was accurate.

Resposta da hmv (UK) - East Kilbride
Staff member extremely helpful, advice given to me should the gift not be suitable and had to be returned. Fortunately it was suitable.

Resposta da hmv (UK) - East Kilbride
I ordered a dvd and within 2 days it arrived in store. I have always had excellent service from your East Kilbride store and the staff have always been very helpful

Resposta da hmv (UK) - East Kilbride
Items were in perfect condition and available to collect quickly

Resposta da hmv (UK) - East Kilbride

Resposta da hmv (UK) - East Kilbride
Staff in Shop were very helpful and went out their way to solve the problem

Resposta da hmv (UK) - East Kilbride
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