HMV are and always be Absolutely Amazing. I have purchased from HMV for Decades, and will purchase from them for Decades more. Brilliant service, Second to none. Thank you so very very much H... Ver mais
A empresa respondeu
Localização
Trocar localização11/13 Russel Way, Metrocentre, NE11 9YZ Gateshead, GB
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Veja o que dizem as avaliações
On-line purchase, click & collect. Easy use of website, store locator. E-mailed when dispatched, e-mailed again once at store. No issues on pick up, polite,friendly staff, e-mailed receipt. Trouble fr... Ver mais
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HMV continue to be one of the last high street retailers for physical media. I regularly go to pick up something every month now because they have what I'm looking for and at a competitive price. The... Ver mais
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Brilliant service, good price, fast delivery. Has a great selection of top titles in film and music and also more specialist items. Fantastic store with a fabulous staff 5 stars ⭐️⭐️⭐️⭐️⭐️
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Gateshead
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
11/13 Russel Way, Metrocentre, NE11 9YZ, Gateshead, Reino Unido
4,8
Excelente
275 avaliações
Pede aos clientes que avaliem
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CD order placement.
Very helpful friendly staff at Metro Centre, Gateshead branch. Efficient on time, updated delivery.
14 de dezembro de 2024
Resposta da hmv (UK) - Gateshead
Hello Dave
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Everything went exactly.to plan
Everything went exactly.to plan
There is nothimg I could fault
17 de dezembro de 2024
Resposta da hmv (UK) - Gateshead
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The man on the till huffed and puffed…
The man on the till huffed and puffed twice when I came to the counter. So much so, I asked if a was disturbing him.
17 de dezembro de 2024
Resposta da hmv (UK) - Gateshead
Hello Emma
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Resposta da hmv (UK) - Gateshead
Hi Kris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service
Despite ordering way too close to Xmas, communication was prompt and delivery timely. Items arrived in perfect condition.
16 de dezembro de 2024
Resposta da hmv (UK) - Gateshead
Hi Kay
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
It was wonderful to receive advice…
It was wonderful to receive advice instore to have my purchase delivered promptly without further cost. Very helpful indeed
15 de dezembro de 2024
Resposta da hmv (UK) - Gateshead
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off with your visit to hmv Gateshead.
See you soon :-)
Resposta da hmv (UK) - Gateshead
Hi James
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Thank you…
HMV staff were friendly and when the item I wanted was not in stock they kindly ordered it online for me.
3 de dezembro de 2024
Resposta da hmv (UK) - Gateshead
All our thanks goes straight to you Madeline for shopping with us at hmv and for your kind review!
Resposta da hmv (UK) - Gateshead
And that's why we are top dog at hmv.
Thank you for the 5 stars!
Resposta da hmv (UK) - Gateshead
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
As usual a prompt and easy process with…
As usual a prompt and easy process with friendly staff in the Metrocentre store
8 de dezembro de 2024
Resposta da hmv (UK) - Gateshead
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Gateshead
Hello,
Thank you for your feedback.
We can see you have been in touch with our service team and we will be in touch with an update shortly.
Ordering an item from HMV website was simple and straightforward.…
Ordering an item from HMV website was simple and straightforward. It was so much easier to collect from store when receiving an e mail to do so. No more waiting at home all day for the mail or parcel carrier, just pop in to the store of your choice for an item that you know will be there.
6 de dezembro de 2024
Resposta da hmv (UK) - Gateshead
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Keep on choogling
HMV continue to be one of the last high street retailers for physical media. I regularly go to pick up something every month now because they have what I'm looking for and at a competitive price. The staff are always polite and the store clean and methodical. The few things I've bought online turn up quicker than expected and in perfect condition. They deserve more love.
21 de novembro de 2024
Resposta da hmv (UK) - Gateshead
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Gateshead
Hi RIk
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The item came a day earlier than…
The item came a day earlier than expected. Very good.
27 de novembro de 2024
Resposta da hmv (UK) - Gateshead
Hi Ann
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My Blu-Ray disc was ready to pick up at…
My Blu-Ray disc was ready to pick up at the promised date and the service at the collection point was completed in a couple of minutes.
24 de novembro de 2024
Resposta da hmv (UK) - Gateshead
Hi Clive
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Gateshead
Hi alan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent experience great service ,I…
Excellent experience great service ,I aways get my dvds and vinyl records from hmv as they are a trusted company and I especially love the Steel Book exclusives online and instore
7 de novembro de 2024
Resposta da hmv (UK) - Gateshead
Hi Gary,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Help in store to demonstrate the item…
Help in store to demonstrate the item we bought was excellent.Gateshead Metrocentre
6 de novembro de 2024
Resposta da hmv (UK) - Gateshead
Hi Adrian,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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