Helpful service at the Grimsby store and delivery service spot on. Think being able to contact the store by phone would be an improvement. Had to travel by car for over half an hour to reach the st... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit J, Freshney Place, DN31 1QL Grimsby, GB
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Veja o que dizem as avaliações
Recently ordered Daft Punk 10th anniversary edition for my Son. Thankfully being a tad “old school” I ordered it online but to be collected from HMV Grimsby. I received an email when it arrived in... Ver mais
A empresa respondeu
My adult brother has cognitive problems and watching tv box sets and movies is his main pastime. The staff in Grimsby HMV are very patient and helpful and go the extra mile to find or order films he i... Ver mais
A empresa respondeu
The experience of visiting the HMV store in Grimsby and puchasing CDs and DVDs in store and also placing an order in store for a separate DVD was excellent. The staff were helpful and polite and... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Grimsby
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
Unit J, Freshney Place, DN31 1QL, Grimsby, Reino Unido
4,6
Excelente
191 avaliações
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Resposta da hmv (UK) - Grimsby
Hello Lorraine
Thanks so much for taking the time to leave us a review.
Thanks for shopping with hmv, see you again soon :-)
New Otaku mystery box.
I've just bought the new Otaku mystery box, it was amazing! 20/10 lol. The quality was worth a lot more than what I paid and if it continues, I'll certainly be buying this each month instead of Lootcrate.
21 de outubro de 2023
Avaliação não solicitada
Resposta da hmv (UK) - Grimsby
Hi Kylie
Thanks so much for leaving us a 5-star review - we’re over the moon! We are so glad to hear that you are loving the new Otaku Mystery Box.
Thank you for shopping with hmv and we hope to see you again soon :-)
Good experience Quick service and pick up at store…
Quick service and pick up at store friendly staff and helpful many thanks
20 de outubro de 2023
Resposta da hmv (UK) - Grimsby
Hi Andy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Best Customer Service in the Town
Due to a special edition version of an album not being available in store, I ordered online and collected a couple of days later. As always was greeted by a friendly smiling helpful person in store. I visit the Grimsby store regularly and always try to buy physical media from there even if it's more expensive. Customer service is always excellent and unlike most other retail stores in our Town, they are never in a hurry to close the shutters. I will continue to support my local HMV rather than buy online in the hope that it remains and people keep their jobs
15 de outubro de 2023
Resposta da hmv (UK) - Grimsby
Hi ANDREW
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Had a text to inform me my cd had…
Had a text to inform me my cd had arrived ref. Pre order
That was helpful.thankyou.
11 de outubro de 2023
Resposta da hmv (UK) - Grimsby
Hello Ian
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff very good.
Staff very
helpful and polite.fast delivery and pick up from shop .
14 de outubro de 2023
Resposta da hmv (UK) - Grimsby
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Was so quick and easy walked into tQUICK & EASY !!!he…
Was so quick and easy walked into the shop picked up the CD i had ordered and walked out again 2 minutes !!!
7 de outubro de 2023
Resposta da hmv (UK) - Grimsby
Hi Phil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivered with care and consideration
Delivered with care and consideration, on time and really pleased with the service - thank you
6 de outubro de 2023
Resposta da hmv (UK) - Grimsby
Hi Carol
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Review
There was a problem with the first dvd sent out however the store was very helpful and helped me swap it for another one and the problem was resolved quickly
22 de setembro de 2023
Resposta da hmv (UK) - Grimsby
Hi Joshua
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Grimsby
Hi phoebe
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Grimsby
Hi Andre
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Price was OK arrival of good ok
10 de setembro de 2023
Resposta da hmv (UK) - Grimsby
Hi Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order and convenient to pick up.
18 de agosto de 2023
Resposta da hmv (UK) - Grimsby
Hi P
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful lady in the Grimsby store…
Very helpful lady in the Grimsby store ordered this online and has it sent directly to me. Very quick delivery and communication. Thanks for a fab product, husband was chuffed!
14 de agosto de 2023
Resposta da hmv (UK) - Grimsby
Hi Rachel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Although the product wasnt on the…
Although the product wasnt on the shelf, the lady went on line and with some dificulty found what I wanted and had it posted to my address.
28 de julho de 2023
Resposta da hmv (UK) - Grimsby
Hi Roual
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order and collect
Easy to order. Fast delivery to store, great offer. Will use pick up option again. East to collect in store.
28 de julho de 2023
Resposta da hmv (UK) - Grimsby
Hi Sean
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Surprisingly Slow.
Usually, my order is dealt with overnight. Order arrived at HMV four days after being advised it was dispatched.
Hopefully a one off blip.
13 de julho de 2023
Resposta da hmv (UK) - Grimsby
Hi Sean,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
I placed a DVD order for delivery as…
I placed a DVD order for delivery as the release date was the following week. The internet connection was down so was advised to go back later. After a hour I tried again and even though the internet was very slow the assistant was very patient and managed to complete my order. The DVD arrived just on time for a present.
Thankyou
29 de junho de 2023
Resposta da hmv (UK) - Grimsby
Hi Mrs Sanderson
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
All staff are amazingly friendly,when i…
All staff are amazingly friendly,when i order obline to pickup in store hmv always keep me informed about my order ,makes buying from them so simple and a pleasure
20 de junho de 2023
Resposta da hmv (UK) - Grimsby
Hi Shaun
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
5 star Recently ordered Daft Punk 10th…
Recently ordered Daft Punk 10th anniversary edition for my Son. Thankfully being a tad “old school” I ordered it online but to be collected from HMV Grimsby.
I received an email when it arrived in store & I think my Son was there 20 mins later to collect it!!!
I have ordered from HMV in the past & always found the service second to none.
Having seen online other people’s experiences regarding this particular vinyl late delivery & incorrect item received I’m glad I used HMV.
Thanks HMV & your Grimsby store.
15 de maio de 2023
Resposta da hmv (UK) - Grimsby
Hi Alison
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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