Shopping at HMV outlets is the way I prefer to shop for music. I have been a customer for almost 4 decades. Staff are friendly, approachable & helpful. As a regular customer, I am valued. My purchase... Ver mais
A empresa respondeu
Localização
Trocar localização33 Centre Mall, Cleveland Centre, TS1 2NR Middlesbrough, GB
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Veja o que dizem as avaliações
Absolutely brilliant customer service at the Middlesbrough store. My children like unusual artists and we often ask for c.ds and records they don't stock. Nothing is too much trouble and the ordering... Ver mais
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Was able to request that the store was able to hold on to one of my click-and-collect items a little longer - so I could collect several 4K movie discs at once, thus saving multiple trips. Upon collec... Ver mais
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When ordering dvds, cd's etc from H.M.V. you can always feel safe and confident in knowing that the product which you receive is of a Brand New Sealed Quality and is guaranteed to play without interru... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Middlesbrough
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
33 Centre Mall, Cleveland Centre, TS1 2NR, Middlesbrough, Reino Unido
4,6
Excelente
261 avaliações
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Resposta da hmv (UK) - Middlesbrough
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff
Helpful staff, both telephone customer service and shop staff.
Goods were delivered to store in a timely manner and the whole process was seamless.
Also kept e mail contact to let me know when goods were ready to pick up, so didn't have to chase this up
19 de agosto de 2024
Resposta da hmv (UK) - Middlesbrough
Hi Sue
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to order in store
Easy to order in store, arrived to collect when they said it would.
30 de julho de 2024
Resposta da hmv (UK) - Middlesbrough
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Middlesbrough
Hi Barry
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
A VERY GOOD SERVICE AND A QUICK DELIVERY
24 de junho de 2024
Resposta da hmv (UK) - Middlesbrough
Hi Graham
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Middlesbrough
Hello Anthony
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Professional, insightful and customer focused
Staff are always friendly and approachable. Offering professional experience with vast knowledge of their products, third party providers and upcoming trends. Always offering highest level of customer service and support. HMV staff are focused on a customers experience in regards to service and confidence in shopping with the HMV brand and its reputation. With almost 40 years history of shopping with HMV Middlesbrough, my review can not promote enough towards my experience and confidence in shopping at this store.
6 de julho de 2024
Resposta da hmv (UK) - Middlesbrough
Hi Mr Hurn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Middlesbrough
Hi Chloe
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV is always a lovely store to visit.
HMV is always a lovely store to pop into. Lovely atmosphere and friendly helpful staff. When placing an order it will always come very speedy. And you have alot of different things to browse catering to individual likes.
31 de maio de 2024
Resposta da hmv (UK) - Middlesbrough
Hello Dev
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to place an order
Easy to place an order, swift reply and quick notification when available to collect. Very good customer service instore.
31 de maio de 2024
Resposta da hmv (UK) - Middlesbrough
Hi Joanne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Thd package arrived promptly and on time
15 de maio de 2024
Resposta da hmv (UK) - Middlesbrough
Hi Scott,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Middlesbrough
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff member was extremely…knowledgeable and brilliant customer service skills!
The staff member was extremely knowledgeable about the music artist. They were also very customer focussed. :-)
28 de abril de 2024
Resposta da hmv (UK) - Middlesbrough
Hi Deborah
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Middlesbrough
Hi Lawrence
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
No one answers calls to the store
Your staff made it clear that despite having a telephone number listed as a contact number lt is NEVER answered. I had a stock reply to my query. No point in referring to it again. I’ll buy future purchases from other sources. What a shame that I should do this after buying from you for 50 plus years.
14 de abril de 2024
Resposta da hmv (UK) - Middlesbrough
Hello Mr Rahman,
Thank you for leaving us a review. We're sorry to hear that you've had trouble getting in touch with your local store. Please be advised that this line cannot always be answered particularly if the store is busy and the staff are on the shop floor -- should you have any queries, we have a customer service line available 9-5 and a ring and reserve service for any stock queries. We hope this helps.
Great helpful staff 🎸🎸🎤🎤🕺🏼🕺🏼
9 de abril de 2024
Resposta da hmv (UK) - Middlesbrough
Hi Keith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good service.the staff know what…
Very good service.the staff know what they are talking about.ill be back.
20 de março de 2024
Resposta da hmv (UK) - Middlesbrough
Hello Kevin
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Middlesbrough store and the colleagues you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Resposta da hmv (UK) - Middlesbrough
Hi Julian
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Middlesbrough
Hi Darren
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great place 2 order albums
I ordered a gidle album their latest one and it came in perfect conditions I know I can always trust hmv for my albums I’ve been buying them since last year al in great conditions birthing Broken nothing missing and they deliver super fast like when I ordered my I feel gidle album I got it two days after I ordered it and that came in a perfect condition to
7 de março de 2024
Resposta da hmv (UK) - Middlesbrough
Hi __
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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