The staff at HMV shop in Middlesbrough were extremely helpful and knowledgeable. The communication of when to expect the Vinyl was great and was delivered on time in good condition. Have no hesitation... Ver mais
A empresa respondeu
Localização
Trocar localização33 Centre Mall, Cleveland Centre, TS1 2NR Middlesbrough, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Shopping at HMV outlets is the way I prefer to shop for music. I have been a customer for almost 4 decades. Staff are friendly, approachable & helpful. As a regular customer, I am valued. My purchase... Ver mais
A empresa respondeu
The order took far too long to arrive and it came in separate parcels on different days!The store were far more helpful and therefore I will not order online from you again for an instore collection... Ver mais
A empresa respondeu
Absolutely brilliant customer service at the Middlesbrough store. My children like unusual artists and we often ask for c.ds and records they don't stock. Nothing is too much trouble and the ordering... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Middlesbrough
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
33 Centre Mall, Cleveland Centre, TS1 2NR, Middlesbrough, Reino Unido
4,6
Excelente
272 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da hmv (UK) - Middlesbrough
Hi Lawrence
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
No one answers calls to the store
Your staff made it clear that despite having a telephone number listed as a contact number lt is NEVER answered. I had a stock reply to my query. No point in referring to it again. I’ll buy future purchases from other sources. What a shame that I should do this after buying from you for 50 plus years.
14 de abril de 2024
Resposta da hmv (UK) - Middlesbrough
Hello Mr Rahman,
Thank you for leaving us a review. We're sorry to hear that you've had trouble getting in touch with your local store. Please be advised that this line cannot always be answered particularly if the store is busy and the staff are on the shop floor -- should you have any queries, we have a customer service line available 9-5 and a ring and reserve service for any stock queries. We hope this helps.
Great helpful staff 🎸🎸🎤🎤🕺🏼🕺🏼
9 de abril de 2024
Resposta da hmv (UK) - Middlesbrough
Hi Keith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good service.the staff know what…
Very good service.the staff know what they are talking about.ill be back.
20 de março de 2024
Resposta da hmv (UK) - Middlesbrough
Hello Kevin
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Middlesbrough store and the colleagues you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Resposta da hmv (UK) - Middlesbrough
Hi Julian
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Middlesbrough
Hi Darren
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great place 2 order albums
I ordered a gidle album their latest one and it came in perfect conditions I know I can always trust hmv for my albums I’ve been buying them since last year al in great conditions birthing Broken nothing missing and they deliver super fast like when I ordered my I feel gidle album I got it two days after I ordered it and that came in a perfect condition to
7 de março de 2024
Resposta da hmv (UK) - Middlesbrough
Hi __
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The questions I asked were answered…
The questions I asked were answered really well and professionally…The orde I placed was delivered on time,and I was kept upto date.
14 de março de 2024
Resposta da hmv (UK) - Middlesbrough
Hello Ian
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Middlesbrough store and the colleagues you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :)
Friendly staff beautiful set by…
Friendly staff beautiful set by performing artist - Amelia Coburn - little stress beforehand as I think you should allow option to purchase second ticket for plus one
12 de março de 2024
Resposta da hmv (UK) - Middlesbrough
Hi WELHAM
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly and helpful staff
The staff are really helpful and friendly. Gordon helped us by taking us around the store to show us what stock HMV had in for what we were looking for. He did not rush us and was really knowledgeable and helpful. I would definitely go to HMV whenever I need music, videos or merch.
8 de março de 2024
Resposta da hmv (UK) - Middlesbrough
Hi julie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick and efficient
From order to collection it was fast and efficient! The staff were friendly and I'd order again!
8 de março de 2024
Resposta da hmv (UK) - Middlesbrough
Hi Chris
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I would like to say a huge thank you…
I would like to say a huge thank you for the Disney stitch mug and a huge thank you to the staff at hmv
17 de fevereiro de 2024
Resposta da hmv (UK) - Middlesbrough
Hi Laura
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivery to store
Delivery to store which was quick and easy. Would definitely use this service again.
1 de fevereiro de 2024
Resposta da hmv (UK) - Middlesbrough
Hi Luna
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
All good no problems
2 de fevereiro de 2024
Resposta da hmv (UK) - Middlesbrough
Hi Graham
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Middlesbrough store
Good selection of both new releases and back catalogues. Helpful, friendly staff.
28 de janeiro de 2024
Resposta da hmv (UK) - Middlesbrough
Hi Tony
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I absolutely love the service every…
I absolutely love the service every time I go to HMV which has been a lot recently. Every time i’ve gone Gordon has helped me and has been amazing each time. Gordon was amazing at helping me find what I want and even looked in the back to find me some different t-shirts which I am so thankful for. Amazing customer service.
27 de janeiro de 2024
Avaliação não solicitada
Resposta da hmv (UK) - Middlesbrough
Hi Abi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Middlesbrough
Hi Carole
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Straightforward to order online
Straightforward to order online, received email to collect from store a few days later, went to store and collected order. Good service and easy to do.
20 de janeiro de 2024
Resposta da hmv (UK) - Middlesbrough
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful
14 de janeiro de 2024
Resposta da hmv (UK) - Middlesbrough
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Confidence in product and service
When ordering dvds, cd's etc from H.M.V. you can always feel safe and confident in knowing that the product which you receive is of a Brand New Sealed Quality and is guaranteed to play without interruption and that in the rare event that there is a problem it is very easy to return and to exchange. And when ordering the product online you can feel confident in knowing that you will receive the product very promptly and Extremely Well-packaged usually in a cardboard sleeve which goes a long way in preventing any damage during transit together with a great comparison price whats not to like.
19 de dezembro de 2023
Resposta da hmv (UK) - Middlesbrough
Hi Carlos
Thanks for getting in touch with such a positive 5-star review; we really appreciate all your comments regarding the service we offer and hope to see you again in the near future.
Cheers!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.