Shopping at HMV outlets is the way I prefer to shop for music. I have been a customer for almost 4 decades. Staff are friendly, approachable & helpful. As a regular customer, I am valued. My purchase... Ver mais
A empresa respondeu
Localização
Trocar localização33 Centre Mall, Cleveland Centre, TS1 2NR Middlesbrough, GB
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Veja o que dizem as avaliações
Absolutely brilliant customer service at the Middlesbrough store. My children like unusual artists and we often ask for c.ds and records they don't stock. Nothing is too much trouble and the ordering... Ver mais
A empresa respondeu
Was able to request that the store was able to hold on to one of my click-and-collect items a little longer - so I could collect several 4K movie discs at once, thus saving multiple trips. Upon collec... Ver mais
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When ordering dvds, cd's etc from H.M.V. you can always feel safe and confident in knowing that the product which you receive is of a Brand New Sealed Quality and is guaranteed to play without interru... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Middlesbrough
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
33 Centre Mall, Cleveland Centre, TS1 2NR, Middlesbrough, Reino Unido
4,6
Excelente
261 avaliações
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Excellent service
Excellent service. Quick delivery to local store and very friendly and helpful customer service.
Can't comment on the album as it is a gift apart from to say that the album was well packaged!
1 de dezembro de 2023
Resposta da hmv (UK) - Middlesbrough
Hi Jean
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service and excellent delivery
Great service and excellent delivery, good communication throughout.
5 de dezembro de 2023
Resposta da hmv (UK) - Middlesbrough
Hi Dean
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
On the 22/11/2023 on the morning I went…
On the 22/11/2023 on the morning I went in to store paid for something and then got a refund however today on checking my bank account you have put the money back in my account but then taken it back out again and can’t get hold of the Middlesbrough store
22 de novembro de 2023
Avaliação não solicitada
Resposta da hmv (UK) - Middlesbrough
Hi Claire
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Great service only thing I can say as…
Great service only thing I can say as put in letterbox but least not broke or cracked as I played and checked it very pleased with the item .
23 de novembro de 2023
Resposta da hmv (UK) - Middlesbrough
Hi Jennifer,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy
Walked into store with a copy of my order. Served straight away by very friendly staff. Walked out with my new CD under my arm. Took less than 5 minutes. Thank you.
23 de novembro de 2023
Resposta da hmv (UK) - Middlesbrough
Hi Carole
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off. Please be assured that we will share your lovely feedback with the Middlesbrough store.
See you soon :-)
Resposta da hmv (UK) - Middlesbrough
Hi Emma
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service and kept upto date when…
Great service and kept upto date when it was received in the shop
22 de novembro de 2023
Resposta da hmv (UK) - Middlesbrough
Hi Catherine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fantastic
Great experience put pre order in for me and came on day of release and waiting there for me to pick up would definitely pre order stuff again
22 de novembro de 2023
Resposta da hmv (UK) - Middlesbrough
Hi Sherry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My itam blue ray was ordered for the…
My itam blue ray was ordered for the day of release and it's still not in a week latter . Doctor who underwater menace steel tin .
17 de novembro de 2023
Resposta da hmv (UK) - Middlesbrough
Hi Alan
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
First Class Dervice
Excellent assistance given in store to locate the album I required. Needed to be ordered, it was so done and delivered in time scale promised. First class.
15 de novembro de 2023
Resposta da hmv (UK) - Middlesbrough
Hi Steve
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Middlesbrough
Hi Lynn,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Album wasn't in stock…
I thought I would try to use an actual shop instead Amazon etc. Big mistake, the album wasn't available on release day (in fact it wasn't available for nearly another week). So after a wasted journey to a store I just ended up getting it from Amazon after all and it was £10 cheaper.
10 de novembro de 2023
Resposta da hmv (UK) - Middlesbrough
Hi Chris
Our prices are a reflection of the prices set by our supplier and can vary from time to time depending on the range of promotions available at that time.
We do our best to remain competitive within our market and we're proud to be successful with this in the majority of cases. There will unfortunately be the odd occasion where another retailer pips us to the post though but we're constantly looking for ways to offer our customers the best value for their money and we update and refresh our promotions regularly to make sure these are passed on.
Resposta da hmv (UK) - Middlesbrough
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very fast and was brilliant to let me…
Very fast and was brilliant to let me know when it was in store.
1 de novembro de 2023
Resposta da hmv (UK) - Middlesbrough
Hi Chloe
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Buy from the Store
I buy books from Waterstones and music etc from HMV. I order online and collect from the store and have a browse and I might buy some more. The very knowledgeable in-store staff might offer some tips and it’s a pleasurable retail experience. Use it or lose it.
31 de outubro de 2023
Resposta da hmv (UK) - Middlesbrough
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The Beatles new single
Wonderful people in the shop at hmv Middlesbrough. I was seeing the by a gentleman called Chris. He was ever so good and kind as i am disabled and in a wheelchair and i love my music as especially The Beatles i want in to order the new single to keep up my full collection
30 de outubro de 2023
Avaliação não solicitada
Resposta da hmv (UK) - Middlesbrough
Hi S
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast ,friendly & efficient .
25 de outubro de 2023
Resposta da hmv (UK) - Middlesbrough
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I've always enjoyed shopping with HMV…
I've always enjoyed shopping with HMV and always will I usually like to visit the store in middlesbrough Town centre but I can only get there when I have time off work I order on the website I'm surprised there isn't a HMV store at coulby newham I think they'd do well
23 de outubro de 2023
Resposta da hmv (UK) - Middlesbrough
Hi Stephen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to order a CD with the sales…
Easy to order a CD with the sales person, the CD was delivered to the shop and I picked it up within a couple of days.
12 de outubro de 2023
Resposta da hmv (UK) - Middlesbrough
Hello Paul
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good service
11 de outubro de 2023
Resposta da hmv (UK) - Middlesbrough
Hi Kev
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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