I visited my favourite retail store, that is HMV, but in particular Romford to pick up an order and to make a purchase, Staff are always welcoming to me, helpful, polite, friendly and kind. Donna i... Ver mais
A empresa respondeu
Localização
Trocar localização7 / 9 Lockwood Walk, RM1 3RH Romford, GB
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Veja o que dizem as avaliações
I ordered a record as a Christmas gift for my niece, paid for the item (£35) in November, then just saw out of stock, new stock expected soon, but no other updates. I missed Christmas and it has... Ver mais
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Always a superb experience with HMV. Delivered in mint condition in a sturdy mailer and was delivered before the release date - much quicker than Amazon and let’s be honest, at this point who actively... Ver mais
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Shout out to the staff at Romford branch! An all round marvellous bunch, their knowledge is outstanding and there's always a good selection of vinyl and DVDs with plenty on the odd side. The addition... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Romford
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
7 / 9 Lockwood Walk, RM1 3RH, Romford, Reino Unido
4,8
Excelente
326 avaliações
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Resposta da hmv (UK) - Romford
Hello John,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good customer service and all way…
Good customer service and all way helpful for the online order
15 de agosto de 2026
Resposta da hmv (UK) - Romford
Hi Christian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The Gentleman enjoy served me was very…
The Gentleman enjoy served me was very patient & Professional.
21 de agosto de 2026
Resposta da hmv (UK) - Romford
Hi Jean
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great range of cd's
Great range of cd's, dvd's & records in store! Excellent service!
17 de agosto de 2026
Resposta da hmv (UK) - Romford
Hello B-
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Simba
Help ordering . Everybody very helpful and respectful. Delivery very quick .
15 de agosto de 2026
Resposta da hmv (UK) - Romford
Hi TeresaMuir
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Romford
Hello Jack
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Fast delivery- good customer service -
12 de agosto de 2026
Resposta da hmv (UK) - Romford
Hi William
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Thank you Jay at Romford Store
Thank you Jay at Romford Store. Ordered a DVD for my daughter, who was looking for a couple of films starring a specific actor. Jay helped to search for the films and ordered one for us. Jay was friendly and helpful at all times, film came nice and quickly to store and we picked it up with no problems.
6 de agosto de 2026
Resposta da hmv (UK) - Romford
Hello customer
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Romford store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Hmv Romford,that were helpful and…
Hmv Romford,that were helpful and friendly great service and friendly staff thank you so much HMV
2 de agosto de 2026
Resposta da hmv (UK) - Romford
Hi ROBERT
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Romford store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Great service by great staff
Friendly service and very helpful. Will use click and collect again
28 de julho de 2026
Resposta da hmv (UK) - Romford
Hi Rosa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
On my recent order i was surprised that…
On my recent order i was surprised that it was delivered to the shop by royal mail rather than usual stock delivery , apart from that it was fine.
28 de julho de 2026
Resposta da hmv (UK) - Romford
Hello MARK
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Quick and effecient
Quick and effecient. Nicely packaged.quick to retrieve. Friendly staff
27 de julho de 2026
Resposta da hmv (UK) - Romford
Hi Michelle
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Went into store ordered the cd as they…
Went into store ordered the cd as they did not have it in stock. The assistant ordered it for me within 2 days it was ready for me to collect. They did say it can't take up to 5 days but it didn't. The staff were very polite and helpful.
23 de julho de 2026
Resposta da hmv (UK) - Romford
Hi Debbie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Romford
Hello Tony,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great customer service
The advisor who served me was extremely helpful, engaging and efficient in assisting me with a purchase from the Romford store.
21 de julho de 2026
Resposta da hmv (UK) - Romford
Hi Bryan,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Was very pleased with the service I…
Was very pleased with the service I recieved at the Romford store. I have always found the staff very polite and helpful and great to be able to talk to someone who knows about music.
14 de julho de 2026
Resposta da hmv (UK) - Romford
Hi Penelope,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
So helpful in store
So helpful in store. Theychecked but didn't have the DVD I wanted in store. However, they ordered it immediately and it was available to collect very quickly. I much prefer to go to the store if possible for just this reason.
15 de julho de 2026
Resposta da hmv (UK) - Romford
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Romford
I visited my favourite retail store, that is HMV, but in particular Romford to pick up an order and to make a purchase,
Staff are always welcoming to me, helpful, polite, friendly and kind.
Donna in particular is great, always says hello if she sees me first. Goes out of her way to help me. We chat about what new DVD we have watched, and of course when not busy. I respect work boundaries. Donna has recommended some great films and I have to her. Donna is really a lovely person, and she also works very hard.
14 de julho de 2026
Resposta da hmv (UK) - Romford
Hello MISS
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Romford store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Staff always helpful in romford hmv
Staff always helpful in romford hmv. I go nearly every week buying a cd depends what is out.
7 de julho de 2026
Resposta da hmv (UK) - Romford
Hello Ian
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
HMV Romford for me has always been a…
HMV Romford for me has always been a very nice place to visit with very knowledgeable staff very good understanding of what they have in stock and on the market.
Thay always have been very welcoming into the store so their customer services has always have been great I recently made an order and had to deliver to the store and as per usual the experience was absolutely brilliant they have so many things collectables and fun things that you thort you never needed that made my desk look grate what a place to shop.
3 de julho de 2026
Resposta da hmv (UK) - Romford
Hi Stephen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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