I visited my favourite retail store, that is HMV, but in particular Romford to pick up an order and to make a purchase, Staff are always welcoming to me, helpful, polite, friendly and kind. Donna i... Ver mais
A empresa respondeu
Localização
Trocar localização7 / 9 Lockwood Walk, RM1 3RH Romford, GB
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Veja o que dizem as avaliações
On my recent order i was surprised that it was delivered to the shop by royal mail rather than usual stock delivery , apart from that it was fine.
A empresa respondeu
Always a superb experience with HMV. Delivered in mint condition in a sturdy mailer and was delivered before the release date - much quicker than Amazon and let’s be honest, at this point who actively... Ver mais
A empresa respondeu
Shout out to the staff at Romford branch! An all round marvellous bunch, their knowledge is outstanding and there's always a good selection of vinyl and DVDs with plenty on the odd side. The addition... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Romford
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
7 / 9 Lockwood Walk, RM1 3RH, Romford, Reino Unido
4,8
Excelente
318 avaliações
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Excellent, but which purchase.
I have always had a great experience at this HMV store in Romford. But l don't know which purchase this request for feedback is referring to. It doesn't say.
So even though l would never give anything but 100% excellent feedback, it would be nice nevertheless to know which of my purchases is being referred to 👍
17 de janeiro de 2026
Resposta da hmv (UK) - Romford
Hi Dermot,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
always very helpful staff
12 de janeiro de 2026
They are the best
HMV have always been great they are very very helpful. And will always use there stores whatever u want they have and if they don't have it they will order it for u and then deliver it.
Keep it up guys you are great and don't leave us.
6 de janeiro de 2026
Resposta da hmv (UK) - Romford
Hi Georgette
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good service
I ordered a DVD on-line and arranged to collect it at my nearest store in Romford, Essex.
The process was straightforward and I was able to collect the DVD without delay at the store
27 de dezembro de 2025
Resposta da hmv (UK) - Romford
Hi Sue
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered 3 vinyls online
I ordered 3 vinyls online, 1 was out of stock, but I was kept informed throughout the process. I received the email to collect my vinyls, with 1 reference number I was able to collect them at my convenience and all 3 were ready at the same time.
28 de dezembro de 2025
Resposta da hmv (UK) - Romford
Hello MRS
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Romford
Hello NEIL
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Great service
I was happy HMV was able to get me a copy of an album that is out of stock, they sourced it for me. Very pleased.
21 de dezembro de 2025
Resposta da hmv (UK) - Romford
Hi Usha
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The Staff was very helpful and ordered…
The Staff was very helpful and ordered the DVD I wanted then picked it up the following weekend. Great
15 de dezembro de 2025
Resposta da hmv (UK) - Romford
Hi Marvin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Simple click and collect
The staff we're helpful at doing there job and it was a simple click and collect the item was in the condition as described overall I'm happy with my purchase the only thing I didn't know was 3d Blu-ray movies require a 3d television or monitor in order for to watch but my product came with two disc's one for 3d Blu-ray and the other for Blu-ray addition I guess I should have done some work
12 de dezembro de 2025
Resposta da hmv (UK) - Romford
Hi En
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Good service friendly helpfull staff
8 de dezembro de 2025
Resposta da hmv (UK) - Romford
Hi R
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Romford store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Staff are really helpful and very…
Staff are really helpful and very pleasant to deal with
3 de dezembro de 2025
Resposta da hmv (UK) - Romford
Hi Wendy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
really easy to order messaged me when…
really easy to order messaged me when product was in. staff were professional and polite. would shop again no problems
3 de dezembro de 2025
Resposta da hmv (UK) - Romford
Hi Jim
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very efficient and friendly team
Very efficient and friendly team. I requested and paid for the goods and it was delivered within a week.
24 de novembro de 2025
Resposta da hmv (UK) - Romford
Hi Fay
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order
Easy to order,e.mail received saying ready for collection. Customer advisor, Gary,very pleasant and helpful. Can't say much about my purchase as it's a Xmas prezzie.
21 de novembro de 2025
Resposta da hmv (UK) - Romford
Hi LAURAINE
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The face of HMV
The staff are helpful and as in the past sympathetic to my sight issues: staff have demonstrated a good-natured willingness to type in my email address for my email receipt. HMV has a reputation for aggressive management of its staff, which I think is unwise not least because we are still a long way from being greeted by genial androids serving behind the counter.
22 de novembro de 2025
Resposta da hmv (UK) - Romford
Hi Simon,
Thank you for leaving us a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
On time
My pre-ordered item arrived for collection on release date. No problems.
19 de novembro de 2025
Resposta da hmv (UK) - Romford
Hi there,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Helpful and pleasant young member of…
Helpful and pleasant young member of staff at Romford. I purchased one cd and he ordered another to be collected at Colchester.
Anonymous review please!
20 de novembro de 2025
Resposta da hmv (UK) - Romford
Hello there!
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
The staff are friendly and very helpful…
The staff are friendly and very helpful and are very Good at doing orders if you are looking for anything like dvds or something else they can check to see if they have it or not thank you for all your help.
19 de novembro de 2025
Resposta da hmv (UK) - Romford
Hi Micheal
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful and efficient
My order was delivered quickly to the Romford store to be picked up and the guy at the counter (Ian) was very efficient and helpful.
13 de novembro de 2025
Resposta da hmv (UK) - Romford
Hi Kathy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy online purchase and in store…
Easy online purchase and in store collection.
11 de novembro de 2025
Resposta da hmv (UK) - Romford
Hi Nancy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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