I've just the Solihull branch. Many many times, and that speaks for it's self. The Staff are all very professional and friendly. Overall great service.
A empresa respondeu
Localização
Trocar localização40-42 Drury Lane, Mell Square, B91 3BG Solihull, GB
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Veja o que dizem as avaliações
Excellent and helpful service from your operatives Claire P. and Joyce B. and fast service on unavailable in-store video I bought. The other video will not be available until June so have yet to pick... Ver mais
A empresa respondeu
The young lady in store was so helpful first she checked to see if the CD was in stock, sadly not be then offered to ordered it in for us without us having to ask if this was possible. Brilliant servi... Ver mais
A empresa respondeu
Confusing website if you want click & collect in store. Stock levels in store are misleading as these can not be released to click & collect customers. You have to wait for days for identical products... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Solihull
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
40-42 Drury Lane, Mell Square, B91 3BG, Solihull, Reino Unido
4,7
Excelente
191 avaliações
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Resposta da hmv (UK) - Solihull
Hi Shirley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Going with the Flow
Easy to place the order, great service when the item was collected. Thanks Sarah, love Dreamcast x 😂
11 de julho de 2025
Resposta da hmv (UK) - Solihull
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great shopping
Real pleasure to visit HMV Solihull. Huge choice of items and the friendliest, funny staff you could wish for.
27 de junho de 2025
Resposta da hmv (UK) - Solihull
Hi MARTIN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Hopeless click & collect system
Confusing website if you want click & collect in store. Stock levels in store are misleading as these can not be released to click & collect customers. You have to wait for days for identical products to be sent to store from central warehouse for collection. Really annoying.
19 de junho de 2025
Resposta da hmv (UK) - Solihull
Hi there. We're sorry to hear of your confusion. Any items ordered online are sent out to the store rather than being collected directly from the store. Apologies if this was not made clear to you.
However; we do have a service called Ring & Reserve where you can check stock availability in advance and have an item reserved for you for up to three days to collect and pay for in store. To do this; please call 0333 3230 667.
Resposta da hmv (UK) - Solihull
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great prices and quick delivery
15 de junho de 2025
Resposta da hmv (UK) - Solihull
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very good store in Solihull
Very good store in Solihull, lots of choice and well laid out with lots to look through. Found too many things I’ve been after.. and some novelties. Helpful staff, very impressed. my local HMV closed a while ago and I prefer to browse and buy in store so I’m pretty happy to find the store here.
2 de junho de 2025
Resposta da hmv (UK) - Solihull
Hello Rich
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Solihull
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very happy with purchase
14 de maio de 2025
Resposta da hmv (UK) - Solihull
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful in ordering a dvd
Helpful in ordering a dvd - good advice on what disks will play on which machines - nice staff - good all round
1 de maio de 2025
Resposta da hmv (UK) - Solihull
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Local store with great service what we…
Local store with great service what we all need in these times of AI disconnection and impersonal screen clicks.
16 de abril de 2025
Resposta da hmv (UK) - Solihull
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV always has the CDs I am looking for.
10 de abril de 2025
Resposta da hmv (UK) - Solihull
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful and Friendly Staff
The staff was very helpful when I bought my first turntable.
10 de abril de 2025
Resposta da hmv (UK) - Solihull
Hi Manuel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Solihull
Hi Gabriel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service and fast delivery
Hi,
Unfortunately I had to buy via online as I do like to support the high street and to to get service by a person.
Ordering was easy, got what we needed and free delivery, communication throughout, well done HMV keep the good service up
Thank you
4 de abril de 2025
Resposta da hmv (UK) - Solihull
Hi Michelle
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Amazing Service.
I was looking for a specific CD of Songs from the Wars as I am organising a VE/VJ Day party. The young lady at the store in Solihull, Claire, was so helpful. She knew exactly what I was after and went on line to find suitable CD's for me. She pulled up on in particular which was exactly what I was looking for. Not being in stock she ordered it for me to be despatched to my home addre. Brilliant.
4 de março de 2025
Resposta da hmv (UK) - Solihull
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Shop collection
I ordered 2 SG1 funko pops from HMV in Solihull before Christmas. I was informed that the first one had arrived. The lady was most helpful, she looked to see when the next one could be due.
15 de março de 2025
Resposta da hmv (UK) - Solihull
Hi Angela
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Amazing store staff
Went into one of the stores to purchase a particular film but they did not have it. The staff member offered to order it in and have it delivered to the store - exceptional customer service
13 de março de 2025
Resposta da hmv (UK) - Solihull
Hi Claire
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Solihull
Hi Edward
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Fabulous recommend 100%
Great communication, extremely helpful staff, definitely recommend 100%, very smooth process
26 de fevereiro de 2025
Resposta da hmv (UK) - Solihull
Hi ruftytuftyrider
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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