I've just the Solihull branch. Many many times, and that speaks for it's self. The Staff are all very professional and friendly. Overall great service.
A empresa respondeu
40-42 Drury Lane, Mell Square, B91 3BG Solihull, GB
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I've just the Solihull branch. Many many times, and that speaks for it's self. The Staff are all very professional and friendly. Overall great service.
A empresa respondeu
Excellent and helpful service from your operatives Claire P. and Joyce B. and fast service on unavailable in-store video I bought. The other video will not be available until June so have yet to pick... Ver mais
A empresa respondeu
The young lady in store was so helpful first she checked to see if the CD was in stock, sadly not be then offered to ordered it in for us without us having to ask if this was possible. Brilliant servi... Ver mais
A empresa respondeu
Confusing website if you want click & collect in store. Stock levels in store are misleading as these can not be released to click & collect customers. You have to wait for days for identical products... Ver mais
A empresa respondeu
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito pela empresa

40-42 Drury Lane, Mell Square, B91 3BG, Solihull, Reino Unido
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Ordered a DVD set from HMV and received an email to say it had been ordered. I received another email the following day saying it was on its way and I was told the day after it had arrived at the store. Very pleased with the quality of service.

Resposta da hmv (UK) - Solihull
Click and collect. Really easy. Staff very pleasant and efficient. Ended up looking round the store and bought a few extra cd's. Great selection. And great prices

Resposta da hmv (UK) - Solihull
The staff who helped me order was extremely friendly, helpful and polite

Resposta da hmv (UK) - Solihull
The item I collected recently was ordered for a Christmas present. Release date was 9th December but owing to shortage had to be reprinted so I did not get it until 12th February. The good part about my experience was that HMV kept me informed at all stages and once it same into the store they informed me immediately.

Resposta da hmv (UK) - Solihull
As an OAP looking for cd knowing the singer and a specific song but not title staff found it online and ordered the cd for me . Appreciated the help very much.

Resposta da hmv (UK) - Solihull

Resposta da hmv (UK) - Solihull
5 star customer, nothing was to much trouble to the staff, Joyce, in particular went above and beyond to find the item that I required, and when it was not in stock, she was kind enough to order it for me, I collected it in less than a week later. Thank you Joyce

Resposta da hmv (UK) - Solihull

Resposta da hmv (UK) - Solihull
Helpful courteous staff
Order arrived perfectly packed and on time

Resposta da hmv (UK) - Solihull
Great communication. All on time. Pick up easy and staff super friendly.

Resposta da hmv (UK) - Solihull

Resposta da hmv (UK) - Solihull
I placed an order instore for a late Christmas present for my hubby.
As promised, it arrived in good time.

Resposta da hmv (UK) - Solihull
Helpful, polite and friendly staff made for a stress free shopping experience

Resposta da hmv (UK) - Solihull
Good staff members, polite and friendly and helpful in Solihull Store

Resposta da hmv (UK) - Solihull
First time visiting new store in Solihull. Impressed by range of vinyls, DVDs and wide range of merchandise. Ideal for Christmas shopping. The DVD I wanted was available in Blueray but I required it in standard. The staff were so helpful, and pre-ordered it from the warehouse, gave me the option of paying to have it posted direct to my home for a small fee, or pick up free when next in Solihull. I chose the latter. I also bought other items. All the staff are friendly, knowledgeable and work as a supportive team. I received an email when the DVD arrived in store. When I collected the DVD the staff were equally friendly. This store is a lovely addition to Solihull.

Resposta da hmv (UK) - Solihull
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