Love, love, love HMV!! Staines branch staff always helpful. Have placed many pre orders for vinyl there. Items always arrive sensibly packaged, on time or earlier than expected with excellent email co... Ver mais
A empresa respondeu
Localização
Trocar localização15/16 South Mall, Elmsleigh Shopping Centre, TW18 4QB Staines, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Great store, with fantastic, friendly staff. You always get a greeting when you enter the store, but the staff leave you alone to browse in peace, available to assist you if needed. Good selec... Ver mais
A empresa respondeu
I buy most of what I want in-store as I prefer to see what I'm actually buying and to support the stores. The staff at our local HMV are so helpful too. If the item I want is out of stock in store I'l... Ver mais
A empresa respondeu
I'm done with Amazon... From now on I'll be purchasing all my media via HMV... Amazon may well be cheaper but HMV delivers a better quality product EVERY single time... Highly recommended, unless o... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Staines
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
15/16 South Mall, Elmsleigh Shopping Centre, TW18 4QB, Staines, Reino Unido
4,8
Excelente
209 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da hmv (UK) - Staines
Hello Patricia
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff unhelpful
23 de junho de 2026
Resposta da hmv (UK) - Staines
Hi Adam
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Very helpful and understanding and very…
Very helpful and understanding and very good service overall
17 de junho de 2026
Resposta da hmv (UK) - Staines
Hi Dean
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
When into store got very good…
When into store got very good information pre order the LP. It arrive on the date when it came out pleased with the service
15 de junho de 2026
Resposta da hmv (UK) - Staines
Hello Jeanette
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Helpful iren the records department and …
Helpful in the records department and knowledgeable about everything i asked.
10 de junho de 2026
Resposta da hmv (UK) - Staines
Hi peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Staines
Hi Hugo
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
God store, great staff
Staines is a great store, it has a good level of stock to browse and the staff are always really friendly, knowledgeable and helpful.
30 de maio de 2026
Resposta da hmv (UK) - Staines
Hi Andy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Staines
Hi Pamela
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My CD that I ordered from you recently…
My CD that I ordered from you recently arrived on time
9 de maio de 2026
Resposta da hmv (UK) - Staines
Hello,
Thanks for getting in touch with such a positive 5-star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful staff
Very helpful staff. Always a pleasant experience shopping at both Staines and Woking stores, even if I can't find what im looking for.
Online shopping is also a good experience.
2 de maio de 2026
Resposta da hmv (UK) - Staines
Hi Mark,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I have bought a few CD's from them
I have bought a few CD's from them. Most recently I went into the shop to purchase some CD's but they weren't in stock. The man serving said that he would see if he could order them and get them delivered to the store. He searched and 2 of them were on offer. He was very helpful. I wouldn't have known about the offer if he hadn't of said about it so I'm very grateful ☺️
30 de outubro de 2025
Resposta da hmv (UK) - Staines
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The lady l spoke to was friendly
The lady l spoke to was friendly , helpful and patient all though didn't really know wanted.
10 de abril de 2026
Resposta da hmv (UK) - Staines
Hello David
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Always very helpful and always get what…
Always very helpful and always get what I need nice people to deal with
18 de abril de 2026
Resposta da hmv (UK) - Staines
Hi Kevin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Staines
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff member who took my order was…
The staff member who took my order was extremely helpful and have options
14 de abril de 2026
Resposta da hmv (UK) - Staines
Hi Janine,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Staines
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very friendly polite efficient
Very friendly polite efficient. Good atmosphere in store
31 de março de 2026
Resposta da hmv (UK) - Staines
Hi Tim,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
As ususl at hmv Staines the asistance i…
As ususl at hmv Staines the asistance i got from Howard in the record department was first class, found the album with the specific track on it that i wanted and placed the order for it in next to no time.
19 de março de 2026
Resposta da hmv (UK) - Staines
Hi Anthony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Staines
Hi Rita
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Staines
Hi Dhanush
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.