Very helpful staff. Always a pleasant experience shopping at both Staines and Woking stores, even if I can't find what im looking for. Online shopping is also a good experience.
A empresa respondeu
Localização
Trocar localização15/16 South Mall, Elmsleigh Shopping Centre, TW18 4QB Staines, GB
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Veja o que dizem as avaliações
Love, love, love HMV!! Staines branch staff always helpful. Have placed many pre orders for vinyl there. Items always arrive sensibly packaged, on time or earlier than expected with excellent email co... Ver mais
A empresa respondeu
I buy most of what I want in-store as I prefer to see what I'm actually buying and to support the stores. The staff at our local HMV are so helpful too. If the item I want is out of stock in store I'l... Ver mais
A empresa respondeu
Great store, with fantastic, friendly staff. You always get a greeting when you enter the store, but the staff leave you alone to browse in peace, available to assist you if needed. Good selec... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Staines
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
15/16 South Mall, Elmsleigh Shopping Centre, TW18 4QB, Staines, Reino Unido
4,8
Excelente
201 avaliações
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
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My CD that I ordered from you recently…
My CD that I ordered from you recently arrived on time
9 de maio de 2026
Resposta da hmv (UK) - Staines
Hello,
Thanks for getting in touch with such a positive 5-star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful staff
Very helpful staff. Always a pleasant experience shopping at both Staines and Woking stores, even if I can't find what im looking for.
Online shopping is also a good experience.
2 de maio de 2026
Resposta da hmv (UK) - Staines
Hi Mark,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I have bought a few CD's from them
I have bought a few CD's from them. Most recently I went into the shop to purchase some CD's but they weren't in stock. The man serving said that he would see if he could order them and get them delivered to the store. He searched and 2 of them were on offer. He was very helpful. I wouldn't have known about the offer if he hadn't of said about it so I'm very grateful ☺️
30 de outubro de 2025
Resposta da hmv (UK) - Staines
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brilliant thank you for the service…
Brilliant thank you for the service excellent brilliant trusted and realible
30 de abril de 2026
Resposta da hmv (UK) - Staines
Hi Hugo
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
good service spencer
22 de abril de 2026
Resposta da hmv (UK) - Staines
Hi Adam,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The lady l spoke to was friendly
The lady l spoke to was friendly , helpful and patient all though didn't really know wanted.
10 de abril de 2026
Resposta da hmv (UK) - Staines
Hello David
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Always very helpful and always get what…
Always very helpful and always get what I need nice people to deal with
18 de abril de 2026
Resposta da hmv (UK) - Staines
Hi Kevin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Staines
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff member who took my order was…
The staff member who took my order was extremely helpful and have options
14 de abril de 2026
Resposta da hmv (UK) - Staines
Hi Janine,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Staines
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very friendly polite efficient
Very friendly polite efficient. Good atmosphere in store
31 de março de 2026
Resposta da hmv (UK) - Staines
Hi Tim,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
As ususl at hmv Staines the asistance i…
As ususl at hmv Staines the asistance i got from Howard in the record department was first class, found the album with the specific track on it that i wanted and placed the order for it in next to no time.
19 de março de 2026
Resposta da hmv (UK) - Staines
Hi Anthony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Staines
Hi Rita
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Staines
Hi Dhanush
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Staines
Hi ravinder
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Staines
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Staines
Hello Roderick
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Resposta da hmv (UK) - Staines
Hi N/a
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service.efficient staff.
17 de janeiro de 2026
Resposta da hmv (UK) - Staines
Hi Peter.r.
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Staines
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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