I was looking for a CD by Clean Bandit but didn't know the title of it having heard a track on the radio but, again, having not heard what it was called. The guy who served me was obliging, helpful an... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoPart Unit 13/14, Orchard Shopping Centre, TA1 3TP Taunton, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Brilliant shop in Taunton. Member of staff who attended to us was excellent: friendly, interested, polite and knowledgeable. An enjoyable visit as always. Thank you.... Ver mais
A empresa respondeu
Most things these days are difficult! This wasn't, I went into my local store pre ordered the dvd I wanted a very pleasant helpful assistant took the order, I had an email to say it was on the way fol... Ver mais
A empresa respondeu
There was a bit of a delay receiving the order placed online due to it being split into two. I arranged for the items to be delivered to the Taunton store where the staff were helpful and friendly... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Taunton
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
Part Unit 13/14, Orchard Shopping Centre, TA1 3TP, Taunton, Reino Unido
4,9
Excelente
166 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Took 7 days for items to be delivered…
Took 7 days for items to be delivered to. Y local store. 5 working days is what your website says took 6days from receiving the email informing me that the cds had been dispatched. Poor show.
1 de outubro de 2023
Resposta da hmv (UK) - Taunton
Hello Andy
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Resposta da hmv (UK) - Taunton
Hi Chris
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great customer service
Great customer service and the item I ordered in store came in less than a week
12 de setembro de 2023
Resposta da hmv (UK) - Taunton
Hi Rosiemoo
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very good service and quick response…
Very good service and quick response and delivery
13 de setembro de 2023
Resposta da hmv (UK) - Taunton
Hi Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
They are always friendly when you go…
They are always friendly when you go there
12 de setembro de 2023
Resposta da hmv (UK) - Taunton
Hi Anthony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Hassle free experience
Easy ordering process and I was able to choose a click and collect service at my local store.
5 de setembro de 2023
Resposta da hmv (UK) - Taunton
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service at HMV with my order and getting all the albums I went in to HMV to collect
Excellent service at HMV with my order for
25 de agosto de 2023
Resposta da hmv (UK) - Taunton
Hi P
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service.
17 de agosto de 2023
Resposta da hmv (UK) - Taunton
Hello
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Taunton Tops!
Ordered in store with super friendly and helpful staff. Received order promptly by post and well packaged. Top service,thankyou.
5 de agosto de 2023
Resposta da hmv (UK) - Taunton
Hi Adam
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
well worth visit
it was great that the staff member was able to find my dvd and that it came within the time said
28 de julho de 2023
Resposta da hmv (UK) - Taunton
Hello spud
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The dvd come on time and it is great…
The dvd come on time and it is great and very good. Love from mr Christopher Dixon and Mrs Sam Dixon
27 de julho de 2023
Resposta da hmv (UK) - Taunton
Hello Christopher,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I found ordering online was easier but not so satisfying.
I found ordering online was a far easier experience than visiting the shop. I initially went to the store in Taunton, but was on a fairly busy schedule and found it very difficult to locate the albums I wanted quickly. I found and purchased the hozier album but really couldn't find the others so waited until I got home. Part of the vinyl experience for me is going to the store and buying the physical items, if I have to use online shopping then there are many other outlets available.
8 de julho de 2023
Resposta da hmv (UK) - Taunton
Hi Dave
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent Service
Excellent Service - Very helpful staff, great location easy to find.
Great value
Thanks
29 de junho de 2023
Resposta da hmv (UK) - Taunton
Hi Elizabeth
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Efficient in all respects
18 de junho de 2023
Resposta da hmv (UK) - Taunton
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Taunton
Hi Tibor
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered 3 LPs online and they were…
Ordered 3 LPs online and they were ready to collect 5 days later from my local store.
Seeing as I have great taste in music I'm very happy with the 3 LPs for £55 I purchased.
5 de junho de 2023
Resposta da hmv (UK) - Taunton
Hi TERRY
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.