I live for music so HMV, for me, is like a lofe support machine! To know that i can still go to a music shop and buy physical music and support the artists that create it gives me a huge amount of sat... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 2, 100 - 104 Pydar St, TR1 2BD Truro, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I ordered 4 different films and the staff made it a really easy process for me and the emails telling me they were ready to collect allowed me to pick them up when I was ready
A empresa respondeu
Very quick delivery to local store. Staff pleasant and efficient.All worked perfectly. Payment online showed as Sun (newspaper) which was a surprise and concerning at first!
A empresa respondeu
I ordered a Charli xcx wuthering heights vinyl that said with every vinyl there is a free poster, I did not get a poster with my vinyl and am very disappointed!
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Truro
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
Unit 2, 100 - 104 Pydar St, TR1 2BD, Truro, Reino Unido
4,8
Excelente
214 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The staff are great
The staff are great! Friendly, chatting and grateful for the customer.
5 de julho de 2026
Resposta da hmv (UK) - Truro
Hi George
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Long live HMV
I live for music so HMV, for me, is like a lofe support machine! To know that i can still go to a music shop and buy physical music and support the artists that create it gives me a huge amount of satisfaction, and HMV provides me with that. HMV stock a fantastic range of music from all genres and on many formats. They have a huge vinyl selection and, although i don't own a record player, i often buy a record. There is something beautiful about records. Long live HMV!
26 de junho de 2026
Resposta da hmv (UK) - Truro
Hi Christopher,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I ordered 4 different films and the…
I ordered 4 different films and the staff made it a really easy process for me and the emails telling me they were ready to collect allowed me to pick them up when I was ready
19 de junho de 2026
Resposta da hmv (UK) - Truro
Hi Jeff
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service from the staffs at…
Great service from the staffs at Cornwall and U.K I bought cds from you and can’t wait to listen to them thank you
1 de abril de 2026
Resposta da hmv (UK) - Truro
Hi JJ,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very quick delivery to local store
Very quick delivery to local store. Staff pleasant and efficient.All worked perfectly. Payment online showed as Sun (newspaper) which was a surprise and concerning at first!
13 de junho de 2026
Resposta da hmv (UK) - Truro
Hi P Smith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very friendly and helpful
Very friendly and helpful. Ordered a CD and everything was great. Very much appreciated
10 de junho de 2026
Resposta da hmv (UK) - Truro
Hello Mary
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
All the staff at the Truro store are…
All the staff at the Truro store are amazing, they always go the extra mile.
All around excellent customer service.
Thank you 🤘😊
5 de junho de 2026
Resposta da hmv (UK) - Truro
Hello,
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store, and the colleague you mentioned will be delighted to read this too. We’ll pass this on to the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Always friendly all the staff are a joy
8 de junho de 2026
Resposta da hmv (UK) - Truro
Hi Susan
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Truro store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Resposta da hmv (UK) - Truro
Hi Rob
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Truro
Hi Philip
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick delivery and very friendly staff.
21 de maio de 2026
Resposta da hmv (UK) - Truro
Hi Mr Holt,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Truro
Hi Kelly
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
amazing service thank you very much
17 de abril de 2026
Resposta da hmv (UK) - Truro
Hi Chris,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV are always our go to for vinyl
HMV are always our go to for vinyl. The store is very well stocked and the staff very knowledgeable and helpful. Online experience is very good. The website is well designed and easy to use. Delivery is on time and very well packaged. The fact that they use Royal Mail is perfect for us, as couriers cannot find our house.
22 de março de 2026
Resposta da hmv (UK) - Truro
Hi Anita
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Kind lady staff member in Truro
The young lady who ordered my CD was so kind, great customer service. A lovely shopping experience. I don't know her name but she certainly goes above and beyond in customer care. A credit to HMV
29 de março de 2026
Resposta da hmv (UK) - Truro
Hi Charlie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Truro
Hi Mr
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I was looking for a particular…
I was looking for a particular recording of a CD and I found the staff in Truro extremely helpful and very knowledgeable! Thank you !
12 de março de 2026
Resposta da hmv (UK) - Truro
Hi Bernadette
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The album was ordered to be collected…
The album was ordered to be collected from store. The vinyl was fine but album sleeve is damaged, better packing needed.
5 de março de 2026
Resposta da hmv (UK) - Truro
Hi Keith,
Thank you for your feedback.
We're sorry to hear that there was light damage to the sleeve and for any disappointment.
We will certainly pass your comments onto the relevant team for review.
Good communication regarding my order…
Good communication regarding my order and delivered to local HMV store ahead of schedule.
1 de março de 2026
Resposta da hmv (UK) - Truro
Hello Rog,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Truro
Hello Ms Clayden
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.