I live for music so HMV, for me, is like a lofe support machine! To know that i can still go to a music shop and buy physical music and support the artists that create it gives me a huge amount of sat... Ver mais
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Unit 2, 100 - 104 Pydar St, TR1 2BD Truro, GB
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I live for music so HMV, for me, is like a lofe support machine! To know that i can still go to a music shop and buy physical music and support the artists that create it gives me a huge amount of sat... Ver mais
A empresa respondeu
I ordered 4 different films and the staff made it a really easy process for me and the emails telling me they were ready to collect allowed me to pick them up when I was ready
A empresa respondeu
Very quick delivery to local store. Staff pleasant and efficient.All worked perfectly. Payment online showed as Sun (newspaper) which was a surprise and concerning at first!
A empresa respondeu
I ordered a Charli xcx wuthering heights vinyl that said with every vinyl there is a free poster, I did not get a poster with my vinyl and am very disappointed!
A empresa respondeu
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito pela empresa

Unit 2, 100 - 104 Pydar St, TR1 2BD, Truro, Reino Unido
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Resposta da hmv (UK) - Truro
Truro HMV is my local record shop. The stock is good, music is easy to order, and the staff are great. Always a pleasure to drop in, browse, and buy!
Best wishes,
Patrick Moore

Resposta da hmv (UK) - Truro
Order process was very simple, from the HMV record store. The staff were very friendly, knowledgeable and helpful. Just had to sit and wait a couple of days for my latest vinyl (LP to some) to arrive. When it did arrive, it was well packed and undamaged, thanks to the HMV warehouse and Royal Mail. Many thanks to everyone involved. 🤗

Resposta da hmv (UK) - Truro
Id bought a copy of Blade runner on vinyl, and didn't play nor open it for over a week because my amplifier had given up the ghost. I bought a new amplifier, and played the copy of Blade runner, only to discover a small scratch , or gouge on the last track.
I took it back to HMV Truro, showed the Lady the mark, and she said no problem, and organised a new copy to be sent to my home. Very efficient, polite, and understanding. My new copy arrived a few days later. Very happy with your service. Thank you.

Resposta da hmv (UK) - Truro
It was so easy email arrived letting me know I had 14 days to pick up order everything went well

Resposta da hmv (UK) - Truro
Used the collect in-store option for delivery for our order. Were kept well informed and the staff in store were helpful and courteous when we collected our order.

Resposta da hmv (UK) - Truro
Your staff member at your Truro Store, I believe he is called Adrian, who was so helpful and resourceful in securing the DVD I wanted. Nothing was too much trouble and his diligence is very much appreciated

Resposta da hmv (UK) - Truro
I spoke to a nice gentleman on the phone and I said I wanted a batgirl figure and he told me it was the last one and he kindly reserved it for me.

Resposta da hmv (UK) - Truro

Resposta da hmv (UK) - Truro
Very helpful n sorted my order out , will call again, so much better than on line

Resposta da hmv (UK) - Truro
I went into the HMV in my nearest town and found what I could on my list and a lot cheaper than I thought they would be. The rest I ordered online which is really quick and easy and the delivery is very quick as well.

Resposta da hmv (UK) - Truro

Resposta da hmv (UK) - Truro
Even though my product arrived defective from buying online, the staff in store were able to secure me a replacement which works perfectly. They allowed me to open the new product in the store and test it to ensure that it works as intended. Also the product defect was nothing on hmv, it was a manufacture error. Thank you to the staff in the store and I will continue to shop there.

Resposta da hmv (UK) - Truro
Very easy to get the dvd I wanted with click and collect. Friendly in-store staff made for a swell shopping experience.

Resposta da hmv (UK) - Truro
I always find the HMV staff in Truro very helpful and professional. They are always welcoming and I enjoy my regular visits to the store.

Resposta da hmv (UK) - Truro
Excellent service from the staff in the truro store, paul went to the trouble of finding what I was looking for and putting in the order for me. When I went to collect the item I was served by Imogen, who was very friendly and polite, both are a credit to your company.

Resposta da hmv (UK) - Truro

Resposta da hmv (UK) - Truro
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