Wez was just great, so polite and talkative. Normally all the folks in HMV are so helpful and kind - its why I love shopping there and I don't think I could ever shop anywhere else for my 4Ks,CDs and... Ver mais
A empresa respondeu
Localização
Trocar localização216 Royal Victoria Place Shopping Centre, TN1 2SS Tunbridge Wells, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
It’s been a long time since I’ve purchased a proper record and they seem to cost a lot more now!!! However the service I got from HMV Tunbridge Wells store was excellent the LP was not in stock at the... Ver mais
A empresa respondeu
Ordered the limited edition Gary Numan Telekon red splash vinyl version, having missed out in the beginning it came back on sale, got an email from HMV that’s it’s available again , I ordered it strai... Ver mais
A empresa respondeu
The whole delivery system was well done. I got updated regularly from 1) Order, 2) Despatch and 3) Arrival. I preferred picking my order up from the shop due to multiple residents at my flat and after... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Tunbridge Wells
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
216 Royal Victoria Place Shopping Centre, TN1 2SS, Tunbridge Wells, Reino Unido
4,7
Excelente
122 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Order came through to Tunbridge Wells…
Order came through to Tunbridge Wells very quickly
21 de junho de 2024
Resposta da hmv (UK) - Tunbridge Wells
Hi Graham
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Tunbridge Wells
Hi Will
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Tunbridge Wells
Hi Jenny
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very knowledgeable
Very knowledgeable, enjoyed talking to them while ordering my Bob Dylan cd
23 de março de 2024
Resposta da hmv (UK) - Tunbridge Wells
Hi Allan
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Brilliant communication and delivery…
Brilliant communication and delivery arrived on time
21 de março de 2024
Resposta da hmv (UK) - Tunbridge Wells
Hi David
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordered a vinyl gift online
Site easy to navigate
Ordered in stock item item as a gift
Great communication from HMV
Really helpful and knowledgeable staff in TW store
Big thanks
23 de fevereiro de 2024
Resposta da hmv (UK) - Tunbridge Wells
Hi Linda
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Brought a funko pop
Brought a funko pop. Was packaged well & quick to give to me as i got it delivered to the store. Was kept up to date with emails. Person that served me was friendly
3 de fevereiro de 2024
Resposta da hmv (UK) - Tunbridge Wells
Hi Ash
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
the DVD was delivered in a few day
the DVD was delivered in a few day. It is a good service.
26 de janeiro de 2024
Resposta da hmv (UK) - Tunbridge Wells
Hi Christopher
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Sales person couldn’t have been more…
Sales person couldn’t have been more helpful,good old fashioned service.
19 de janeiro de 2024
Resposta da hmv (UK) - Tunbridge Wells
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great experience 👍
18 de janeiro de 2024
Resposta da hmv (UK) - Tunbridge Wells
Hi Gary
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The staff are really good,knowledgeable…
The staff are really good,knowledgeable and
Polite.
27 de dezembro de 2023
Resposta da hmv (UK) - Tunbridge Wells
Hello Sharon
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
DVDs ordered online
I ordered DVDs online to collect in my local store. The website was easy to use and they arrived on time.
22 de dezembro de 2023
Resposta da hmv (UK) - Tunbridge Wells
Hi Wendy,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to order easy to collect staff…
Easy to order easy to collect staff were polite
18 de dezembro de 2023
Resposta da hmv (UK) - Tunbridge Wells
Hi Teresa
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again in Tunbridge Wells soon :-)
The person at the HMV store- Tunbridge…
The person at the HMV store- Tunbridge Wells. Was amazing.
He helped me and the order came quickly.
Wish I knew his name
24 de novembro de 2023
Resposta da hmv (UK) - Tunbridge Wells
Hi Yvonne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The order of my cds for a present
The order of my cds for a Christmas present were on time and in great condition, packaged well. Communication was regular.
22 de novembro de 2023
Resposta da hmv (UK) - Tunbridge Wells
Hi Keith
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Very friendly shop competent and…
Very friendly shop competent and helpful staff
20 de novembro de 2023
Resposta da hmv (UK) - Tunbridge Wells
Hello Avril
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
👌perfecto
i loved this shop it had every thing i needed exlusive xxxtetacion albam and good custorsom survis !!!
11 de novembro de 2023
Avaliação não solicitada
Resposta da hmv (UK) - Tunbridge Wells
Hi james
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
You had very helpful staff in your…A happy customer
You had very helpful staff in your store. They were very prompt in notifying me about the item that had arrived in your store for me to pick up. So I was more than pleased with the service.
9 de novembro de 2023
Resposta da hmv (UK) - Tunbridge Wells
Hello Janet,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I was given a choice of albums by the…
I was given a choice of albums by the artist of the same name in both the cd and the vinyl albums I purchase. The assistant was very helpful.
23 de outubro de 2023
Resposta da hmv (UK) - Tunbridge Wells
Hi Terry,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very happy with the service at…
Very happy with the service at Tunbridge Wells HMV
Very friendly and very helpful 😀😀😀😀😀
I will be returning x
22 de outubro de 2023
Avaliação não solicitada
Resposta da hmv (UK) - Tunbridge Wells
Hi Philippa
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.