I received an email 6th may to tell me that there was a delay on my order, I expected it to take ages, but on 8th may I was emailed to say it had been despatched, I picked it up a couple of days lat... Ver mais
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Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX Yeovil, GB
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I received an email 6th may to tell me that there was a delay on my order, I expected it to take ages, but on 8th may I was emailed to say it had been despatched, I picked it up a couple of days lat... Ver mais
A empresa respondeu
When the very helpful member of staff couldn't find the DVD I was after he ordered it for me with the option of home delivery or collection. I collected it three days later.
A empresa respondeu
Whether it is online or in store THE HMV experience is always top notch. All stock easy to find, website easy to navigate and prices are very competitive. Staff at Yeovil branch are always friendly... Ver mais
A empresa respondeu
I buy a lot at Yeovil store rob the manager is amazing he knows we're everything is i calling him the beard of knowledge I ask for stuff and he takes me street there he also suggests music i might... Ver mais
A empresa respondeu
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito pela empresa

Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX, Yeovil, Reino Unido
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When the very helpful member of staff couldn't find the DVD I was after he ordered it for me with the option of home delivery or collection. I collected it three days later.

Resposta da hmv (UK) - Yeovil
I received an email 6th may to tell me that there was a delay on my order, I expected it to take ages, but on 8th may I was emailed to say it had been despatched, I picked it up a couple of days later, the shop assistant was excellent in the service I got
I am very impressed
Thank You

Resposta da hmv (UK) - Yeovil
Easy and quick collection! Staff at Yeovil are always friendly and chatty and helpful, really love to visit!

Resposta da hmv (UK) - Yeovil
I buy a lot at Yeovil store rob the manager is amazing he knows we're everything is i calling him the beard of knowledge I ask for stuff and he takes me street there he also suggests music i might like and many times I've come away with 3 / 4CDs what ever your paying him it isn't enough ps love having

Resposta da hmv (UK) - Yeovil
Quick easy to use website great service ordered from hmv loads would recommend it

Resposta da hmv (UK) - Yeovil
Lovely service from the workers, very friendly and helpful getting me what I wanted! Delivery was quick on an item I ordered in store. :)

Resposta da hmv (UK) - Yeovil
Easy to order, great updates on order.At collection store in Yeovil, fantastic customer service.

Resposta da hmv (UK) - Yeovil

Resposta da hmv (UK) - Yeovil
Whether it is online or in store THE HMV experience is always top notch.
All stock easy to find, website easy to navigate and prices are very competitive.
Staff at Yeovil branch are always friendly, helpful and very knowledgeable.
Viva Le High Street! Long Live Physical Media!

Resposta da hmv (UK) - Yeovil
The excellent knowledge and friendlyness of the staff they ordered what i wanted and the delivery came quickly. Thank you to the staff at hmv in Yeovil

Resposta da hmv (UK) - Yeovil
Picked up dvd from store last Wednesday, quicker than i expected

Resposta da hmv (UK) - Yeovil
The team in HMV Yeovil were fantastic . They helped us with every kpop thing we needed. I believe the gentleman was called Roly and he was amazing with my daughter.

Resposta da hmv (UK) - Yeovil
Ordered on line and I was kept informed of status of delivery at all times
Went into store to collect and met with friendly and efficient staff

Resposta da hmv (UK) - Yeovil
As usual pleasant and helpful staff facilitated my ordering, then collecting, the CD I wanted

Resposta da hmv (UK) - Yeovil
Excellent service although I had to make 2 trips to collect my order as it wasn’t sent in in one package, series 5 arrived and series six at the following day.
So obviously would have been easier for me if they had been dispatched at the same time.

Resposta da hmv (UK) - Yeovil
I have paid for a copy of the The Traving Willburys LP volume Three only to find it is out of stock, if had known that I would have obtained elsewhere it’s been sometime since I ordered it but have no update at all

Resposta da hmv (UK) - Yeovil
They ordered me a DVD which arrived a few days later and they texted me - no issues with order or collection.

Resposta da hmv (UK) - Yeovil
Yeovil branch staff are always welcoming, friendly and very helpful.
It is a valuable store to us customers so it must be kept 'up and running'.

Resposta da hmv (UK) - Yeovil
DVD wouldn’t work all my other dvds work I had to go out of my way to take it back for to try and get it replaced then to they saying oh it can’t be delivered you have to come into store to collet it when I have payed for it to be delivered
It’s a joke

Resposta da hmv (UK) - Yeovil
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