Whether it is online or in store THE HMV experience is always top notch. All stock easy to find, website easy to navigate and prices are very competitive. Staff at Yeovil branch are always friendly... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX Yeovil, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Looking for specific vinyl and swapping a duplicate from Christmas with not gift receipt. Didn’t question validity and swapped for a credit note which I used with help to order a specific vinyl that... Ver mais
A empresa respondeu
Two great staff helped me over and above with two separate queries excellent customer service. One man in particular he may be the manager he has been in the Yeovil branch for absolute years I want... Ver mais
A empresa respondeu
I could order CDs from Amazon without ever leaving my chair but I like to support high street stores. HMV are always helpful so I patronise them when I'm in Yeovil (Somerset). So far they haven't let... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Yeovil
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX, Yeovil, Reino Unido
4,8
Excelente
199 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Vinyl order
HMV really good for ordering vinyl. Orders turn up on time and staff are helpful.
10 de dezembro de 2025
Resposta da hmv (UK) - Yeovil
Hi Jenny
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Yeovil
Hi Paula
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Polite and helpful
The staff are excellent and always smiling and very helpful and give good service a credit to the shop .
6 de dezembro de 2025
Resposta da hmv (UK) - Yeovil
Hi Roger
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordered exactly what I wanted
Ordered exactly what I wanted, arrived in store within 5 days.
14 de novembro de 2025
Resposta da hmv (UK) - Yeovil
Hi Customer,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon
Friendly helpful staff
18 de novembro de 2025
Resposta da hmv (UK) - Yeovil
Hi Mrs Rhodes
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Yeovil
Hi Amanda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff are a bit rude
9 de novembro de 2025
Avaliação não solicitada
Resposta da hmv (UK) - Yeovil
Hello adam
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Speedy service and very convenient for…
Speedy service and very convenient for me to collect in store.
16 de novembro de 2025
Resposta da hmv (UK) - Yeovil
Hi Simon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Hmv yeovil, Amazing staff
Very helpfull knowlegable staff who give the best in store experiance, Hmv well set up & stocked
14 de novembro de 2025
Resposta da hmv (UK) - Yeovil
Hello Timothy
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Always very helpful and kind really helpful ,xx
Always very helpful and nothing is to much trouble
17 de outubro de 2025
Resposta da hmv (UK) - Yeovil
Hi Jan,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always very helpful
I could order CDs from Amazon without ever leaving my chair but I like to support high street stores.
HMV are always helpful so I patronise them when I'm in Yeovil (Somerset). So far they haven't let me down, however obscure my requests for Deathcore CDs
10 de outubro de 2025
Resposta da hmv (UK) - Yeovil
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really helpful
The man, Mark at your Yeovil branch was really very helpful and went out of his way to help find what I wanted
3 de outubro de 2025
Resposta da hmv (UK) - Yeovil
Hi Dave
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good chatting to the shop assistant
Good chatting to the shop assistant, who was friendly and helpful
24 de setembro de 2025
Resposta da hmv (UK) - Yeovil
Hello Tim,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Top communication quick delivery top…
Top communication quick delivery top item
28 de setembro de 2025
Resposta da hmv (UK) - Yeovil
Hi there,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Music
Ease of order, well informed when item was available to pick up from local store very friendly staff
20 de setembro de 2025
Resposta da hmv (UK) - Yeovil
Hi Garry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I've experienced proper customer…
I've experienced proper customer service. Good email contact. Cd was well packed. I'm very pleased.
13 de setembro de 2025
Resposta da hmv (UK) - Yeovil
Hi Dawid
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Yeovil
Hi Dorothy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Yeovil
I collected a click and collect CD from Yeovil. The whole process from ordering to collection was excellent.
31 de agosto de 2025
Resposta da hmv (UK) - Yeovil
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Yeovil
Hi Steve
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great customer service
Easy to order from the website and free pick up for our local HMV store. As usual the staff in the store very friendly and helpful, also very knowledgeable.
28 de agosto de 2025
Resposta da hmv (UK) - Yeovil
Hi Janet
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.