Homebase - Birmingham Selly Oak Avaliações 

151
O TrustScore é 4 de um total de 5

4,2

Harbourne Lane, Selly Oak, B29 6TL Birmingham, West Midlands, GB


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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I went to Homebase ,didn't realise the car park has a limit of 90 mins,i was 10mins over, So I got fine of 100 Pounds. I think it's really not fair, and unjust. So they have scamped a pensinor, hoping... Ver mais

Avaliado com 5 de um total de 5 estrelas

Everything went well and I enjoyed my purchase which is a good quality. I love home base at selly Oak it is a fantastic place those garden centre and you can get everything you need to for home decora... Ver mais

Avaliado com 5 de um total de 5 estrelas

Easily ordered paint on line for click & collect at my local Homebase. Text confirming order was ready received within 10minutes and it was collected within an hour of order being placed. Got a great... Ver mais

Avaliado com 5 de um total de 5 estrelas

I wanted to buy a lawnmower, and was helped several times by an employee, Sheridan. Although she was busy setting up a nearby display, she was friendly and helpful every time, and never made me feel l... Ver mais


Detalhes da empresa

  1. Loja de artigos para reforma residencial
  2. Loja de Acessórios para Banheiros
  3. Loja "Faça Você Mesmo"
  4. Loja de Móveis
  5. Centro de Jardinagem
  6. Loja de móveis para cozinha

Sobre Homebase - Birmingham Selly Oak

Escrito pela empresa

Homebase

Escrito pela empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Informações de contato

  • Harbourne Lane, Selly Oak, B29 6TL, Birmingham, West Midlands, Reino Unido

  • 0121 472 9950

4,2

Muito Bom

O TrustScore é 4 de um total de 5

151 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 52% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(151)

805 avaliações nos últimos 12 meses

Escreva uma avaliação
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Avaliado com 5 de um total de 5 estrelas

Website is easy to use and identifies…

Website is easy to use and identifies locations products are available.
In several sites I have found the staff to be extremely friendly and helpful.
Website often offers discounts so it’s worth ordering online and then collecting 👍

7 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service!

Bought loads of bags of compost Brian was amazing, even loaded all the 50L bags into my vehicle. Staff was very helpful in getting my order together and offered great advice.

6 de maio de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

I was being helped by a lovely lady…

I was being helped by a lovely lady called Sheridan as I was donating some books for the macmillan book stall and also purchasing some items when another worker (grey short curly hair moody looking) was giving me dirty looks and rushing Sheridan along. I only 3 minutes of her time and there were no other customers waiting at this time.

1 de maio de 2024
Avaliação não solicitada
logotipo da Homebase - Birmingham Selly Oak

Resposta da Homebase - Birmingham Selly Oak

Hello,

Thank you for taking the time to leave a review, we're sorry that you felt that the customer service you received was not to the standards we hold ourselves to here. We have raised this with the store manager for further investigation.

Kind Regards

Team Homebase

Avaliado com 5 de um total de 5 estrelas

What a lovely young lady on the click…

What a lovely young lady on the click and collect. Friendly and excellent customer service, despite it being so busy and I think she was fairly new and learning the processes. She sadly looked a little teary as I was leaving as out of 5 people in her queue only one had a straightforward request. You could see she desperately wanted to help and not put on her colleagues. I just really hope all her colleagues are kind and understanding whilst she learns the ropes.
A little note to her: you are lovely and everyone has to start somewhere, you'll soon be super knowledgeable and confident, so please don't worry about asking for help or advice.

30 de abril de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not open for browsing on a sunday

Despite their website claiming they open half an hour earlier on a Sunday(selly oak) and also the ai bot it seems the store does not know this. Told it was google who I should complain to.

28 de abril de 2024
Avaliação não solicitada
logotipo da Homebase - Birmingham Selly Oak

Resposta da Homebase - Birmingham Selly Oak

Hi Panda,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Avaliado com 5 de um total de 5 estrelas

I collected my Click and collect order…

I collected my Click and collect order which was ready on a trolley I the roller blind and four paving slabs in the car.I returned in the store to collect four more of the same paving slabs which were on a reduced price.I am delighted with prices and quality of the products I bought and the staff were very friendly and helpful .

24 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We’ve been back and forth to Homebase…

We’ve been back and forth to Homebase Selly Oak sorting paint out for our decoration project. The staff here have been so helpful. They always seem to go the extra yard to help. Unusual in a store to get such service. Keep it up … brilliant service.

20 de abril de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Easy to click and collect

Easy to click and collect but had to go in the next day as I hadn’t had a receipt for the item which I needed for the warranty. The order hadn’t been closed down on the system so no receipt generated, however I have it now.

18 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A well supported click and collect.

I made an enquiry to check that my product was in stock. The young woman assistant on the phone was polite, helpful and I was contacted shortly afterwards to pick up my goods. A pleasant and efficient experience.

18 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Meet Dave…

I came into store this evening as I'd already purchased a lawnmower. Dave a sales assistant was very helpful he explained my questions very well and also gave me a demonstration and some guidelines in using the particular brand.
Very kind well spoken and helpful. Thank you sir

29 de março de 2024
Avaliação não solicitada

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