Homebase - Bracknell Avaliações 

Everything ready for me, no queue no fuss simple!

Outstanding customer care and professional service from Claire Hodd in planning our new kitchen and bathrooms

Doug and Katie at Bracknell Homebase are stars! Their customer service today was the best I've received in years, going above & beyond to help us.

Well done and thank you Doug and Katie.

For the 3rd time in a row when doing click and collect item was damaged

I ordered 18 decking planks, 15 were great, but one was warped, 1 was spit and 1 was not the correct width. We didn't have the time to exchange them as my son only saw them on 7th June 2024 -he'd come from Ireland to do the job. He reconfigured his plan to accommodate the 3 'bad' ones. I have pictures on my mobile, but I haven't had time to go visit the store for any compensation. Lynnette Oldfield

Very quick and efficient collection process. Nice lady that served us. Great baskets, so happy with the items too.

Great price, great service, great delivery, couldn't be more pleased. Thank you so much and would definitely recommend.

Store kept me fully up to date including 2 calls about my order. Great service.

One of the items was wrong second time it’s happened on click and collect given a lower priced item till I queried and had to wait 10 minutes for someone to come and swap it for what I actually ordered and paid for no explanation or apology guessing they were hoping I wouldn’t notice

CIick and collect just works - nice people too.

Excellent Customer Service . Thank you

The guys in the store - Alan? And Dave were a great help in moving the bookcase today. Thank you

Staff are always so helpful, whenever needed 👍😀 excellent paint choice

Ordered, received text and picked up item all within the hour ... Helpful staff in store, couldn't ask for more.

Great service, our item was ready to be collected within half an hour of ordering.

Rosie the lady at the collection desk is extremely helpful and very friendly. Good customer engagement.

I got sent a notification that the package was ready for collection, but it actually was not ready.

What can I say...

No on a serious note, Doug Stephens at the Bracknell branch was very helpful, listened to our needs/requirements and gave us some good advise.
He wasn't pushing, because if he did I would of dropped them from our places to go.
We had a few issues during the build, and Doug (whilst on holiday) did he best to help, as well as getting his colleague Claire to support.

The things I wanted were easy to order online for click and collect. I received a call from a very polite staff member that one item wasn't available but I would be refunded. When I went to collect my items the staff member who served me was friendly and chatty and efficient. Very impressed with Homebase Bracknell.

The staff in the Bracknell store are always so helpful and give good advice about what products are best for what ever project I am doing. The prices in store are also more in line with your competitors