Kitchen customer service is very bad.Narinder is not helpful at all when you have issues with your orders.she made many mistakes when ordering your items.sent wrong item on delivery. Even replacement... Ver mais
A empresa respondeu
Unit 4, Enterprise Retail Park, 275 Bradford Road, Idle, BD10 8EG Bradford, GB
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Kitchen customer service is very bad.Narinder is not helpful at all when you have issues with your orders.she made many mistakes when ordering your items.sent wrong item on delivery. Even replacement... Ver mais
A empresa respondeu
I recently ordered some home improvement items from Homebase, and I must say, I was quite chuffed with the overall experience. The website offered a splendid range of products, from interior paint and... Ver mais
Great timing and communication. The store had an annoying assistance button at the collection desk. It gave an irritating message every 10 seconds - something like " One of our colleagues will be wi... Ver mais
Walked into a very light and airy shop (bradford 5 Lane ends) Asked a member of staff for click and collect and within minutes was given my strimmer. Very good price for the product. Surprised theirs... Ver mais
Escrito pela empresa
Escrito pela empresa

Unit 4, Enterprise Retail Park, 275 Bradford Road, Idle, BD10 8EG, Bradford, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 47% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Quick service and friendly staff
Great experience no problems

Resposta da Homebase - Bradford
Quick efficient friendly service all round
Excellent customer service. Prompt and ready for me to collect when I arrived. Also employee got the bag of bark to and into my car.
Great service. I had put some paint on click and collect and arrived with my baby. The gentleman serving me was very kind and brought the paint to my car and helped me put it in the boot. Thank you so much!
We had a great experience working with Ednan on designing kitchens for two apartments. He went above and beyond to ensure that the design met our needs and preferences. His attention to detail and creativity truly enhanced the spaces. We highly recommend Ednan for any kitchen design projects.
Easy to order online and friendly and helpful staff when collecting.
Easy to use website, good competitive prices, prompt courteous service at Click & Collect
Excellent value and service. The item was ready to collect in less than 30 mins, which was very handy as I could collect it on my travels. The customer service representative was very helpful in loading the bulky item into my car. Her assistance was very much appreciated. Many thanks.
Walked into a very light and airy shop (bradford 5 Lane ends) Asked a member of staff for click and collect and within minutes was given my strimmer. Very good price for the product. Surprised theirs not more of these locally as it's easier to navigate the shop than the congested rival of theirs.
It's a long time since I've bought anything from homebase and I've been very impressed with the service and quality
Hi. The item was ready for collection and there looked to be no damage to the box. Once I started to assemble it I found several parts had got bent. I have tried to contact Homebase but got no reply. I am not happy that I can't contact anyone about the damage.
Chris, Cain, the lady on the tills, and the one who helped us return an unwanted order (I'm sorry I didn't get a chance for your names).. They were all fabulous! we bought some outdoor seating and really didn't like the look of it, but whilst we were in store, we found one we loved. They did the return and helped us get the other one into our car... Great group of people in this shop who went above and beyond to make sure we were happy. Thank you very much!
Would like to mention Chris for his excellent customer service. He has gone above and beyond over the last couple of weeks. Very much appreciated.
I would like to thank Rayan at Homebase, Enterprise Retail Park, Bradford, BD10 8EG for his assistance on 31st July. The item I wanted was on show but out of stock. However he heard a delivery had just arrived and found my it was now available. He was friendly, polite, helpful, professional and just very lovely. He helped me get everything into the car. Homebase are very lucky to have such an employee.
"Excellent" service. Very polite & efficient staff. Very impressed.
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