Homebase - Bury St. Edmunds Avaliações 

256
O TrustScore é 4.5 de um total de 5

4,6

Easlea Road, Moreton Hall Estate, IP32 7BY Bury St. Edmunds, Suffolk, GB


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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

On a positive note , The staff who served me very helpful and also helped me carry my heavy purchases out to car. I had purchase one parasol on line , click collect , then decided while in store to bu... Ver mais

Avaliado com 5 de um total de 5 estrelas

Bought garden sofa set plus a few other items,discount code worked on smaller items not sofa,manager Rob sorted out hassle free.5 star service,with cherry on top.Would highly recommend Bury st Edmunds... Ver mais

Avaliado com 1 de um total de 5 estrelas

We went to this Homebase and picked garden furniture, the sales man in store said he was waiting on stock. He gave us a recipe and told us to call back next week if we hadn’t heard anything and that w... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Getting paint mixed by Kerry left me feeling ,I hope my children grow up to react to stress are maturely and politely as she did. Kerry explained she had not used the Dulux mixing machine before and w... Ver mais


Detalhes da empresa

  1. Loja de artigos para reforma residencial
  2. Loja de Acessórios para Banheiros
  3. Loja "Faça Você Mesmo"
  4. Loja de Móveis
  5. Centro de Jardinagem
  6. Loja de móveis para cozinha

Sobre Homebase - Bury St. Edmunds

Escrito pela empresa

Homebase

Escrito pela empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Informações de contato

  • Easlea Road, Moreton Hall Estate, IP32 7BY, Bury St. Edmunds, Suffolk, Reino Unido

  • 0345 640 7612

4,6

Excelente

O TrustScore é 4.5 de um total de 5

256 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 53% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(256)

818 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

Poor communication

Poor communication. Actually collected before being told my order was in. Delivery was longer than originally expected

18 de maio de 2024
logotipo da Homebase - Bury St. Edmunds

Resposta da Homebase - Bury St. Edmunds

Hi Terry,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Avaliado com 5 de um total de 5 estrelas

Went to homebase in Bury St edmunds for…

Went to homebase in Bury St edmunds for some paint on 29th of april. Was served by a lovely lady by the name of hollie. She was so helpful and informative. It was so refreshing and I think we made her laugh to. An all round great shopping experience.. Hollie is a credit to the company and deserves recognition and praise.. Thank you Hollie🙂🙂🙂

29 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Helpful, friendly staff

Janos was really helpful earlier this evening when I nipped in for some gardening tools. He took the time to point out how I could benefit from an offer I hadn't noticed, which doesn't happen often! Much appreciated. A very nice interaction with Janos, and Michael, after a long and stressful day.

23 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Lovely friendly helpful staff

I had an exceptional experience today in bury at Edmunds homebase. Firstly a lovely and friendly person called Kerry was very helpful guiding me to the annual flowers were.
Then I went to the customer service desk as I had an order to pay for I was serviced by a lovely friendly person called Jasmin.
The store has lovely staff and always looks well presented.

23 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

EXCELLENT SERVICE KERRY

I was served by a young lady called Kerry, she was very busy but was so polite and helpful. Advising me extremely well. I have just moved and I have a small garden but know very little I'm seeking advise all the time and kerry was extremely helpful. She is a credit to your company

23 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Homebase in Bury St Edmunds

Popped in to Homebase in Bury St Edmunds on Sunday morning to get some more pink stones that we had purchased at the Newmarket branch the day before. However we wouldn’t see the ones we were looking for but an employee overheard us and said that they keep those ones out the back and that he would go and get them for us. I didn’t catch the guys name but he had dark hair and was just really professional, helpful and friendly. Very very appreciative to him and just wanted to leave a review to say thank you for your help.

19 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Could not fault the service end to end

Could not fault the service from Jade, the member of staff in the store, the delivery time and the guys that delivered our garden furniture. We were kept up to date and it was delivered on the expected day. We are very happy with our purchase.

13 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We visited the store in Bury St Edmunds…

We visited the store in Bury St Edmunds today to return a faulty lawnmower. We were delt by a young chap by the name of Charlie. He was very helpful, very professional and was happy to help.

Would just like to say how impressed we were with his approach to customer service.

12 de maio de 2024
Avaliação não solicitada

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