Easy to order and quick to be ready to collect. Polite service in store and it was very busy. Knocked off one star as the ceramic pot I'd ordered had a couple of small chips in the rim. It was heavily... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I ordered a B&D Powerfile online for collection at a store, and Homebase took my money. A little later they cancelled my order, so I had to re-order from a different store, further away from home. S... Ver mais
A empresa respondeu
The store and staff are great… however I can’t understand how rude the customers that shop in Epsom are they manners are disgraceful. The staff try there best with who they have but it seems never goo... Ver mais
I am happy with my recent experience. I bought a Country Living Kitchen from the Ewell store. I was assisted by Charlie who was knowledgeable, experienced and helpful. The whole process was straightf... Ver mais
Detalhes da empresa
- Loja de artigos para reforma residencial
- Loja de Acessórios para Banheiros
- Loja "Faça Você Mesmo"
- Loja de Móveis
- Centro de Jardinagem
- Loja de móveis para cozinha
Sobre Homebase - Ewell
Escrito pela empresa
Homebase
Escrito pela empresa
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Informações de contato
23 Reigate Road, Ewell, KT17 1PE, Epsom, Surrey, Reino Unido
- 0345 640 7127
4,4
Excelente
169 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 46% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Feedback
Helen at the Ewell branch is always very friendly and very helpful
14 de outubro de 2024
Avaliação não solicitada
Amazing service
There was a lovely server named TJ that gave me that made me feel welcome and was very helpful in helping me find what I was looking for and I truly appreciate her service. I would recommend coming to Ewell store.
9 de outubro de 2024
Avaliação não solicitada
Efficient polite genuine
Efficient polite, friendly and helpful. Just the simple act of realising it was a lot to carry and putting items inside boxes is a simple thing but disarming and genuine
14 de outubro de 2024
Avaliação não solicitada
Ordered on-line
Ordered on-line, ready within the hour. Polite efficient staff.
11 de outubro de 2024
Avaliação não solicitada
Very easy pick up
Very easy pick up, very helpful member of your team
11 de outubro de 2024
Avaliação não solicitada
Helen helped me a lot!
9 de outubro de 2024
Avaliação não solicitada
Helen was brilliant
Helen was brilliant, told me all about the special deals and was super helpful!
9 de outubro de 2024
Avaliação não solicitada
Order was ready for collection as per
Order was ready for collection as per
SMG sent earlier, very pleased.
8 de outubro de 2024
Avaliação não solicitada
Quick and easy to collect.
Quick and easy to collect.
Pleasant and helpful staff.
Helped carry the item to the car.
5 de outubro de 2024
Avaliação não solicitada
Homebase came to the rescue
Had difficulty sourcing a product I needed to help plant a shrub. Found it easily on Homebase website, was able to order for collection, received confirmation straight away. When I called at Ewell branch later, it was brought immediately. Can’t fault the service…and it was cheaper than elsewhere.
3 de outubro de 2024
Avaliação não solicitada
On line order for collection.
Good parking,Staff extremely helpful when collecting items ordered online.
18 de setembro de 2024
I ordered some items from the shop in…
I ordered some items from the shop in Ewell and paid £20 pounds for delivery which is yet to be delivered. On the same day I ordered similar items online and it was delivered within time for £6. I am wondering why it is easier and cheaper to order online than from the store. It is very disappointing
13 de setembro de 2024
Avaliação não solicitada
Resposta da Homebase - Ewell
Hi Mohammed
We really appreciate you bringing this to our attention. We're as disappointed as you and will be sharing your feedback with our Ewell store management team to look into the store arranged delivery for you and reach out to you directly.
Thanks
Team Homebase
Quick and easy to order and staff on…
Quick and easy to order and staff on collection were great!
13 de setembro de 2024
Avaliação não solicitada
It was very easy to order what we…
It was very easy to order what we wanted and easy to collect it from your Ewell store. I would recommend people to do click and collect.
9 de setembro de 2024
Avaliação não solicitada
Always enjoy our visits and purchases…
Always enjoy our visits and purchases at Homebase. So pleased it’s changed back to Homebase from Bunnings.
Staff are always helpful & friendly.
3 de setembro de 2024
Excellent service
Excellent service . Excellent product
8 de setembro de 2024
Avaliação não solicitada
Great service from Helen..
Great service from Helen... thank you.
8 de setembro de 2024
Avaliação não solicitada
This is my second attempt to order…
This is my second attempt to order these storage boxes , the first time I was called to say the wrong product had arrived so I cancelled the order and then today I came to collect my second order but was given the wrong product again. Very frustrating! Won’t be bothering with Homebase next time I need anything
6 de setembro de 2024
Avaliação não solicitada
Resposta da Homebase - Ewell
Hi Gail,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Helpful assistant
The assistant Helen was really helpful when asked about some plants and correct compost I wanted
3 de setembro de 2024
Avaliação não solicitada
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.