Homebase - Leighton Buzzard Avaliações 92

O TrustScore é 4.5 de um total de 5

4,3

Vimy Road, LU7 1ER Leighton Buzzard, Bedfordshire, GB


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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I visited the Homebase store in Leighton Buzzard today and was quite disappointed. Many items lacked correct pricing labels, and some displayed prices appeared outdated. Towards the end of the sto... Ver mais

Avaliado com 5 de um total de 5 estrelas

Met a young lady today called Abbie who was very helpful and polite. She was working on the tills but still had time to tell us where the compost was and explained we would need a trolley from out the... Ver mais

Avaliado com 5 de um total de 5 estrelas

I never experienced such a helpful person today when I was buying a battery operated drill and screwdriver at home base in Leighton buzzard.He spent time with me explaining everything that I needed to... Ver mais

Avaliado com 5 de um total de 5 estrelas

Jamie was already finishing helping with 2 happy ladies when I asked if he could help me with an item to take back that was not what was needed. He stayed with me to pick up 2 discounted items of furn... Ver mais


Detalhes da empresa

  1. Loja de artigos para reforma residencial
  2. Loja de Acessórios para Banheiros
  3. Loja "Faça Você Mesmo"
  4. Loja de Móveis
  5. Centro de Jardinagem
  6. Loja de móveis para cozinha

Sobre Homebase - Leighton Buzzard

Escrito pela empresa

Homebase

Escrito pela empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Informações de contato

  • Vimy Road, LU7 1ER, Leighton Buzzard, Bedfordshire, Reino Unido

  • 0345 640 7649

4,3

Excelente

O TrustScore é 4.5 de um total de 5

92 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 4% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

I visited the Homebase store in…

I visited the Homebase store in Leighton Buzzard today and was quite disappointed. Many items lacked correct pricing labels, and some displayed prices appeared outdated. Towards the end of the store, I noticed pillows scattered across the floor.

Despite the store not being busy, with only a few customers present, I observed three staff members standing around without attending to the disarray. When I raised concerns, the store manager attributed the mess to customers not returning items to their places. However, this seemed more like an excuse than a valid explanation.

Given the store’s low ratings online, I’m not surprised by the lack of attention to detail and customer service. It’s unfortunate that the area manager doesn’t seem to be addressing these ongoing issues.

6 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Kevin was the rudest shop assistant I…

Kevin was the rudest shop assistant I have ever met, in fact he is a sexist person treating all the women like they were beneath him from customers, delivery lady and female colleague, I was shocked to witness such bad behaviour to myself and other woman, even another male customer told him to learn some manners an utter disgrace to Homebase.

12 de novembro de 2024
Avaliação não solicitada
logotipo da Homebase - Leighton Buzzard

Resposta da Homebase - Leighton Buzzard

Hi Deb,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Avaliado com 5 de um total de 5 estrelas

I never experienced such a helpful…

I never experienced such a helpful person today when I was buying a battery operated drill and screwdriver at home base in Leighton buzzard.He spent time with me explaining everything that I needed to knock to purchase what I needed and answered all of my questions and a lot more. Thank you so much.

12 de novembro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Easy to order + pay for

Easy to order + pay for. Confirmation of order received + confirmation of pick up received. Everything ready for me to collect. The reason I did not give 5 stars was because the box was all broken which made it more difficult to carry.

10 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Click and collect service

I ordered paint online for click and collect. I received an email within an hour to confirm the paint was ready to collect. I collected shortly after. The customer service desk was manned and I did not have to wait to collect. The whole process was very easy and will definitely use again. Thank you.

11 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent customer service

The service was excellent I requested a further article to add to my collection order and there were none on the shop floor so the assistant went and retrieved one from the stock room

23 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

miserable staff

22 de setembro de 2024
Avaliação não solicitada
logotipo da Homebase - Leighton Buzzard

Resposta da Homebase - Leighton Buzzard

Hi Andy,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Avaliado com 1 de um total de 5 estrelas

Had it ordered and payed for had a…

Had it ordered and payed for had a message to say it’s ready but unfortunately got a call half way there to be told it’s out of stock and I’ll get my money back in 3 to 4 working days great so let down

16 de setembro de 2024
Avaliação não solicitada
logotipo da Homebase - Leighton Buzzard

Resposta da Homebase - Leighton Buzzard

Hi There,
We’re sorry we haven’t been able to fulfil your order on this occasion. We appreciate you bringing your experience to our attention and will share it with the store.
Thanks,
Team Homebase

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

I would like to give a special thank you review today to Magui who has been very kind and responsive to multiple questions for a decorative job I have in hand.

Although she was quite busy organising product labels, she was patient and kind enough to take the time to find exactly what I needed to finish my job today.

8 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

What a quick and easy purchase of a lawn mower.

Walked into the store. Looked at the product on display. Picked up the box, walked to the till and paid.
Diane was friendly and explained the warranty on the receipt. Paid and left the store in 6-10 minutes.
Got home and put together the product in 30 minutes, now waiting for the batteries to fully charge.
Job done, thanks.

6 de setembro de 2024
Avaliação não solicitada

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