Homebase - Newark Avaliações 

114
O TrustScore é 4.5 de um total de 5

4,7

Northgate Retail Park, Trent Lane, NG24 1HN Northgate, Nottinghamshire, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

An absolute Superstar (James Reece) made my visit to Homebase Newark not only a pleasure but a huge relief. I was able to get everything I need to future proof my home at least 2 years ahead of sched... Ver mais

Avaliado com 5 de um total de 5 estrelas

Recently me and my partner bought a house which we plan to make our home!! Refurbishing, has been stressful and the thought of purchasing a brand new kitchen gave me anxiety in all honesty but Reece... Ver mais

Avaliado com 2 de um total de 5 estrelas

I ordered to be home delivered, but instead the order went to the local store that is closing down. I have been waiting for well over the estimated delivery time.I got no notification email as was pro... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have just got home from Homebase Newark and am really upset that the Newark store is closing . It is a fantastic shop and the staff are to a man/ woman helpful and knowledgeable they know their sto... Ver mais


Detalhes da empresa

  1. Loja de artigos para reforma residencial
  2. Loja de Acessórios para Banheiros
  3. Loja "Faça Você Mesmo"
  4. Loja de Móveis
  5. Centro de Jardinagem
  6. Loja de móveis para cozinha

Homebase

Escrito pela empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Informações de contato

  • Northgate Retail Park, Trent Lane, NG24 1HN, Northgate, Nottinghamshire, Reino Unido

  • 0345 640 7264

4,7

Excelente

O TrustScore é 4.5 de um total de 5

114 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 46% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(114)

748 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Noisy Diva…

Despite behaving like a shouty impatient Diva - Steve and Holly’s excellent customer service smoothed my morning nerves and I left smiling calm with everything I went in store to get - best local store!

10 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic customer services

We went into store to buy a fan we had seen on display but they were out of stock a member of staff (dougie)overheard us asking when they would be back in stock and had a look online and saw that they were in stock at Sleaford, he was straight on the phone to Sleaford and asked if he could collect one on his way home and bring it in the next day, we collected the fan the next day from the newark store, fantastic customer services thanks again Dougie.

6 de julho de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Went to buy bbq from Newark Homebase…

Went to buy bbq from Newark Homebase today, living only 15 minutes drive from the store didn’t require delivery. However the BBQ we wanted wasn’t in stock so we would now have to have it delivered at a cost of £20. I suggested it be delivered to the store where we would pick it up but no that wasn’t an option. We could have bought this item on line but didn’t as we believe we should support local stores. Must say I was disappointed with the fact had to pay for delivery I budgeted for.

6 de julho de 2024
Avaliação não solicitada
logotipo da Homebase - Newark

Resposta da Homebase - Newark

Hi Mick,
We're sorry to let you down on this occasion.
We can see the BBQ you have ordered is not stocked in stores and is a special order item which therefore carries a delivery charge.
Many Thanks
Team Homebase

Avaliado com 5 de um total de 5 estrelas

Brought kitchen from the Newark on…

Brought kitchen from the Newark on Trent homebase,, just want to say your employee Rakh was absolutely fantastic,, he made the whole process so easy. He did three designs ,all fantastic, hard to choose which one. Recommended a fitter who we felt comfortable with. He really deserves recommendation,

6 de julho de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Slow and unhelpful

Collection point was slow, only one serving. Asked for some help but in my opinion, Steve was unhelpful and unfriendly. Not impressed.

3 de julho de 2024
Avaliação não solicitada
logotipo da Homebase - Newark

Resposta da Homebase - Newark

Hi Ms Stuart,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Avaliado com 5 de um total de 5 estrelas

The cashiers (Holly and Nikki) were…

The cashiers (Holly and Nikki) were extremely helpful when we were unsure if the item would fit in our car. They came out with us to ensure all was Ok prior to buying the item. We then had a fault with the item and returned it on the same day again the gentleman who dealt with us was excellent and we managed to exchange the item

2 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Praising Adrian

Adrian at the till was friendly, knowledgeable and communicative. I asked for a particular product and he described its location without hesitation and perfectly.

29 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Service

The service from our guy Steve was amazing. There is no higher praise I can give him, he was a massive help for me to redo our garden.

29 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Laura K

Laura K, made our experience today, so helpful with her advice and help buying plants

18 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Five stars for Adrian

Adrian asked if he could help me whilst I was in store to purchase gravel. He put the heavy bags in my trolley and offered to take them to my car and load them in. So pleasant and helpful.

I wish Homebase were as considerate and delivered such heavy and dirty items. Seems ridiculous that you can have small things delivered but not the things that it would be really helpful to have delivered!!!!

16 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great staff.

I was shopping for gloss paint for an exterior door at the Newark branch and spoke to a member of the team called Adrian. He was really helpful and went out of his way to help. Highly recommend this store and the team are really friendly and approachable. Very impressed 🙂

15 de junho de 2024
Avaliação não solicitada

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