Homebase - Newark Avaliações 

114
O TrustScore é 4.5 de um total de 5

4,7

Northgate Retail Park, Trent Lane, NG24 1HN Northgate, Nottinghamshire, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

An absolute Superstar (James Reece) made my visit to Homebase Newark not only a pleasure but a huge relief. I was able to get everything I need to future proof my home at least 2 years ahead of sched... Ver mais

Avaliado com 5 de um total de 5 estrelas

Recently me and my partner bought a house which we plan to make our home!! Refurbishing, has been stressful and the thought of purchasing a brand new kitchen gave me anxiety in all honesty but Reece... Ver mais

Avaliado com 2 de um total de 5 estrelas

I ordered to be home delivered, but instead the order went to the local store that is closing down. I have been waiting for well over the estimated delivery time.I got no notification email as was pro... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have just got home from Homebase Newark and am really upset that the Newark store is closing . It is a fantastic shop and the staff are to a man/ woman helpful and knowledgeable they know their sto... Ver mais


Detalhes da empresa

  1. Loja de artigos para reforma residencial
  2. Loja de Acessórios para Banheiros
  3. Loja "Faça Você Mesmo"
  4. Loja de Móveis
  5. Centro de Jardinagem
  6. Loja de móveis para cozinha

Homebase

Escrito pela empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Informações de contato

  • Northgate Retail Park, Trent Lane, NG24 1HN, Northgate, Nottinghamshire, Reino Unido

  • 0345 640 7264

4,7

Excelente

O TrustScore é 4.5 de um total de 5

114 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 46% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(114)

748 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great customer care regarding the return of our Saturn Pro BBQ…

We purchased an Outback Saturn Pro BBQ from Homebase in Hull (22nd May) but as one of the burners wasn’t working properly we needed to take it back for an exchange. This was definitely an Outback manufacturing problem.
Homebase in Newark is actually our nearest branch so I communicated with both the Hull branch and the Newark branch regarding this. On every occasion the team were excellent. Jenna from Hull was especially efficient and Tony and Douglas from Newark were very helpful, efficient and therefore made this a very easy process for us. Bravo to both of the Homebase teams. Great customer care. Thank you. Sonia

8 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Kitchen Order

Having Jo's help was just what I needed to make sure I didn't forget all the little extras I needed to make sure everything was there when we came to put the kitchen together. Nothing was too much trouble when explaining everything and showing me my options. Having the Homebase discounts was also a plus and the large range of items on offer meant there wasn't any need to go anywhere else. Would definitely recommend and go back for other DIY projects.

20 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Really easy

Really easy. In and out and they even came to collect the trolley from my car once I’d done without asking. Great service!

20 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very good service

Staff very helpful - I had not brought my reference number for a collection . However staff dealt with it to my satisfaction.

16 de abril de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Orders accepted then cancelled by Homebase Poor stock management

I ordered on line and payment details were taken only to be told my order was cancelled. I repeated the process and received another cancellation E mail which I thought was for the second order so I fetched one from a far off store. The second E mail was a repeat of the first cancellation on checking the order number. I then had to cancel the second order which was for a delivery. Much wasted time and effort for me and you.!Must add that the staff at the store were very apologetic and offered me a smaller model which I did take but then returned because my husband wanted a spike to make it secure.

9 de abril de 2024
logotipo da Homebase - Newark

Resposta da Homebase - Newark

Hi Carol​, 

Thanks for your feedback. We’re sorry for any disappointment this has caused to you - we've forwarded this over to the instore team to review further. Please reach out if you'd like to discuss this further.

Thanks,
Team Homebase

Avaliado com 5 de um total de 5 estrelas

Excellent service

Click & collect worked perfectly. Shortly after ordering I received the message that it was ready to collect. On arrival at Newark store, Customer Services took me to the trolley with the 10kg rapid cement on board, ready to wheel out to my car. Excellent. Many thanks.

8 de abril de 2024
Avaliação não solicitada

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