Homebase - Newcastle Under Lyme Avaliações 

I recently purchased a rotary mower from the store. When assembling it there was a washer missing. I phoned the store and spoke to store general manager Ian. He gave excellent service and said he would find a washer for me which he did and he posted it to me, which saved me the hasstle of bringing the mower back to the store.
Thank you Ian

Straight forward good service

Good customer service and speedy delivery.

Unfortunately I didn’t ask for a name however the Lady who helped me with my collection at the Newcastle-under-Lyme store was amazing, very kind and quick and managed to make me chuckle while I was having a hard day. Overall a 10/10 service !

I forget my order number however I went in at around 7pm on Monday to collect a portable Jet washer :)

Excellent customer service and helpful staff. Even offered to help me with bulky items to my car!

Judith was very polite and helpful and made my shopping experience even better,

Ok except some confusion over taking my old one for recycling.

Great knowledge and understanding of what I needed when I spoke to Jase in Newcastle under lyme branch.
Great service 👏

The lady on the collection desk was an absolute star. I am disabled and would not have been able to carry the item to my car. Rather than letting me struggle with the heavy box, she carried it to my car and put it into the boot on my behalf. Excellent customer service.

The service was very good

Good product, excellent service .pleasant Delivery driver, and date of delivery was sent prior to the item being delivered
Very satisfied. My lawnmower is brilliant and I’m very happy with it

Mark was very helpful, he understood what we were after and and helped us to select the best options for us. Thank you Mark.

Newcastle HB is my go-to place for jobs around the house. Great variety of products and always have what I need. Staff are knowledgeable, friendly and keen to help. Checkout quick and efficient

Excellent store - they had what I needed and the staff knew what they were talking about. All very friendly and efficient.

Excellent customer service. Needed help finding specific paints, staff were only too happy to help.

Excellent customer service, we were served by Judith!

Had a very good experience. Good advice and easy to deal with. Appointments were on time and courteous service. Very happy.

Top quality and the staff are super helpful!

Again another great visit here. Staff are welcoming and friendly. Always happy come here for my diy needs. Staff always helpful and willing to help if your struggling find stuff or with what your thinking of doing.