Homebase - Saffron Walden Avaliações 

As I couldn't Click & Collect the item I wanted, I rang the store to check the goods were actually in stock.
I spoke to Abby, who confirmed they were and then offered to put 4 on one side until I could get there.
She was friendly and helpful - such a contrast to the man in the Cambridge store in the week. As that's closing, I'm not knocking off stars for his attitude (no sign on the door to say the store's opening hours had changed, for starters!)

Abby, on the other hand, made sure I knew how to find the Saffron Walden store and after I'd purchased the goods, offered to help me with them to the car. Worth the 20 mile round trip to get good service!

I regularly visit the Homebase store in Saffron Walden to buy plants. The garden staff, especially Dawn, is very knowledgeable about the plants on sale and provides advise on the best plants to buy. The stock is well cared for and beautifully presented. the service provided is exceptional.

I was given the wrong sized item and didn’t realise until I got home. I returned to the store where they picked out the correct sized item and said ‘there you go’ - no apology and no a distinct lack of customer engagement.

very quick response ,and quick to be delivered , thank you.

I had an issue with the batteries going flat quickly for a Powerbase lawnmower I purchased just under I year ago. They replaced them and it's work great again.

Fast great service posted out straight away, products was as described.

The staff were fantastic , nothing was too much trouble . Highly recommended . Thank you Saffron Walden Homebase.

John, Very helpful regarding my painting questions!

Great service, easy to order on line and staff packed my order intovan for me.
10/10 for Saffron Walden staff.👍

Helpful staff giving the store a friendly atmosphere. Good product knowledge. Will return again soon.

Had a great experience with a helpful young lady, she helped me get my bits out to the car when she could see I was struggling with my toddler

Staff were readily available to support me with what I was looking for. Very customer friendly staff and demonstrated very good communication amongst themselves and to me. It was absolutely amazing and stress free as they cheerfully supported me.

The ladies were super lovely and perfect customer service

Very friendly and helpful staff.The knowledge of the lady in the centre was really good.She recommended me some plants for my garden and how to care for them.The young girl at the till was very polite and offered me help to the car as I had purchased too much to carry! Would highly recommend this store.

No one helped my wife load bags into car only watched

Saffron Walden all staff very helpful
Just purchased new BBQ / cover and Gas
Very good service - today 5-7-24 young lady working deserves a mention
Helped me sort my 10% discount with a smile TF Ware Herts

With the help of staff I was able to find what I wanted quickly

All the staff in the Saffron Walden branch are very friendly and helpful. We have had excellent dealings with Zara, Tim, Dawn, John and Abby. We appreciate their help as we are elderly and not particularly practical (Jacky and Nigel, retired teachers).

Easy to order online, good comms with order and delivery and delighted with my new lamp. Very good quality and looks great in our hallway.

Efficient service, the young man was very helpful & put the compost in my boot for me.