Homefire Avaliações 

We have been using Homefire for a couple of years now since our local coalman retired and have had excellent friendly helpful service all the way through from ordering our coal to the delivery right into the bunker.

Easy to order. Realy good quality wood and coal. Delivery on time and put where I had asked on line . Can not fault their service and quality of product. Have bought from they for over four years now and will continue to do so .

I've purchased my household fuel from Homefire for sometime now, easy to order on-line and the delivery service is excellent
Thank-you
Regards Ian.

Lovely staff, great service. Fair price.

Very polite and friendly delivery driver.

Always 5star. The ordering, delivery and performance of the fuel I use

Great products, consistent quality over the several years that I've ordered from them. The delivery drivers deserve a mention too. They always leave the logs neatly stacked in a sensible place and ensure the back gate is secured after. Highly recommended.

My order was received and delivered without any problems. The driver was pleasant and efficient.
Thank you
Val

Products delivered on time by a helpful driver.

Great offer price. Delivered promptly. Friendly service. A really nice company to do business with.

Since 2007, I have bought smokeless coal in bulk from Homefire/Coals2u/CPL. The summer sale was always great value and the coal excellent, as was delivery and customer service.
Sadly, I won’t be buying from Homefire again.
My most recent delivery of 40 bags (from Tamworth depot) had so much broken coal and coal dust in each bag (about 15-20%), I spent ridiculous amounts of time picking out usable bits; and when I say ‘broken’ I don’t mean broken in half but pulverised into small unusable pieces.
When I contacted Homefire Customer Services to complain about the condition of the coal, the initial response was to ask whether I had checked the coal within 14 days of delivery - as if I would have opened 40 bags of coal in the summer to check the condition.
Customer Services eventually offered me 5 complimentary bags with my next order of 40 bags, which I declined. As a longstanding customer of nearly 20 years who has never previously complained, a proportionate refund or credit on my account would have been the most appropriate and appreciated response, and would have secured my continued customer loyalty, at least for another year pending the condition of the next delivery.
Maybe I was unlucky but I’m not about to risk spending another £680 to find out.
Sadly, it appears that these days, buying in bulk from Homefire during the ‘summer sale’ risks being a false economy and an opportunity to shift sub-standard bags that have been badly stored and handled at the depot.
EDIT: I’m now using a non-Homefire smokeless coal that is excellent and even cheaper than Homefire’s ‘summer sale’ prices.

Good discount for buying in the summer. Prompt delivery and delivery guys were very cheerful, despite unloading 40 bags in the blazing heat.

Quick and easy to order

Competitive prices, reliable delivery service, good range of fuels available. I have purchased from Home fire a number of times and have always been satisfied with their products and service.

The quality is always excellent. Have been ordering for years. I am pleased shrinkflaton hasn’t taken hold at this merchant. Will order wildfire coal and wood again next year. Thank you.

Excellent service as usual. Helpful delivery driver. Never had any complaints!

Found the driver was very helpful and polite delivery was on time if possible I would recommend this company

Got a good price and delivered when said.

Great service. Items delivered on time and at a good price

I’ve subscribed and use Homefire a lot never had an issue and friendly helpful staff on the phone