Ordered one of Homeplus Furniture coffee tables. Updated every step of the way from order to delivery. Beautiful item delivered with care, as arranged by very friendly and helpful delivery team. Could... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Great customer service from the moment I picked up the phone and spoke to head office. Knowledgeable about the product (garden bench) and extremely helpful. Delivery personnel excellent too and help... Ver mais
A empresa respondeu
Bought a beautiful bookcase from these guys at a bargain price. It arrived fully assembled in perfect condition within days of purchase. Couldn't be more delighted. Would highly recommend.
A empresa respondeu
The item l am very pleased with but the men who delivered it were arrogant they dropped the unit off and left,they were supposed to unpack it and take the packaging away. We are in our 70s and found i... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
HomePlus Furniture is one of UK's fastest growing independent, family-run furniture retailer, offering high quality furniture & outstanding services to customers across the UK. Specialising in timeless and classic furniture, sofas, homeware and soft furnishing. Based in Kent, The Garden of England.
Escrito pela empresa
- Family
- At HomePlus Furniture we have family at the heart of everything we do, working exclusively with family based suppliers we have been supplying homes in Kent and surrounding areas with the highest quality Oak and hardwood furniture at competitive prices for the past 30 years.
- Quality
- Our carefully selected ranges offer the best in quality and style. No piece of our handcrafted wooden furniture is the same, varying in shades, pattern and knotholes – it’s the small things that count. At HomePlus Furniture we work hard sourcing only the highest quality products from around the world straight into your household.
- Unbeatable Value
- We're able to offer unbelievable value on all our products, with up to 80% off the high street price!
- Customer Service
- We take great pride in delivering the highest quality service to all our customers throughout their experience with us.
Informações de contato
46 County Square, TN231YE, Ashford, Reino Unido
- 01233 633928
- sales@homeplusfurniture.com
- www.homeplusfurniture.com
4,8
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Beautiful item
Ordered one of Homeplus Furniture coffee tables. Updated every step of the way from order to delivery. Beautiful item delivered with care, as arranged by very friendly and helpful delivery team. Couldn't ask for anything more. Will definitely shop again with HomePlus in the future. Highly recommended.⭐⭐⭐⭐⭐
14 de julho de 2026
Resposta da HomePlus Furniture
Hello, thank you so much for your lovely review.
We’re happy to hear that you’re pleased with your coffee table and that you had a positive experience from placing your order through to delivery.
It’s great to know that you were kept updated throughout the process and that our delivery team provided a friendly and helpful service while taking care with your item.
We really appreciate your kind words and recommendation, and we look forward to welcoming you back in the future. Best regards HomePlus Furniture
Great customer service from the moment…
Great customer service from the moment I picked up the phone and spoke to head office. Knowledgeable about the product (garden bench) and extremely helpful.
Delivery personnel excellent too and helped place the bench exactly where my elderly mother wanted it.
Thank you.
2 de julho de 2026
Resposta da HomePlus Furniture
Hello Jonathan, thank you so much for taking the time to share your lovely feedback.
We’re pleased to hear that you received great service from the moment you contacted our team through to the delivery of your garden bench. It’s great to know that our team was able to provide helpful advice and that our delivery team took care to place the bench exactly where your elderly mother wanted it.
We really appreciate your kind words and will be sure to share your feedback with them.
Thank you again for choosing us. Best regards HomePlus Furniture
Good product reasonably priced
Good product reasonably priced, enjoyed smashing home the dowels immensely! Excellent delivery kept me informed; recommended.
3 de julho de 2026
Resposta da HomePlus Furniture
Hello Kyffina, thank you for taking the time to leave such a lovely review. We’re pleased to hear that you’re happy with the product and found it to be reasonably priced. It’s great to know you enjoyed putting it together, including the satisfying job of fitting the dowels!
Thank you so much for your recommendation , we really appreciate your support. Best regards HomePlus Furniture
Resposta da HomePlus Furniture
Hello Richard, thank you so much for your lovely review. We really appreciate your kind words and are so happy that we could help.
We hope you enjoy your furniture, and thank you again for choosing us. Best regards HomePlus Furniture
Bought a beautiful bookcase from these…
Bought a beautiful bookcase from these guys at a bargain price. It arrived fully assembled in perfect condition within days of purchase. Couldn't be more delighted. Would highly recommend.
14 de julho de 2026
Resposta da HomePlus Furniture
Hello Diana, thank you for your review!
We're so pleased to hear you're delighted with your new bookcase. It's great to know it arrived quickly, fully assembled, and in perfect condition, and we're especially happy that you found it at a great price.
Thank you for your recommendation. We really appreciate your support and hope you enjoy your bookcase for many years to come. We look forward to welcoming you back again in the future! Best regards HomePlus Furniture
Resposta da HomePlus Furniture
Hello Natalie, thank you for your 5-star review!
We're happy to hear that you were pleased with both our product and the service you received. Providing high-quality furniture alongside excellent customer service is always our goal. Thank you for taking the time to share your experience. Best regards HomePlus Furniture
Good communication and speedy delivery
Good communication and speedy delivery. Garden furniture exactly as described.
13 de julho de 2026
Resposta da HomePlus Furniture
Hello Maur, thank you for your lovely review!
We're pleased to hear that you were happy with our communication and speedy delivery, and that your garden furniture was exactly as described. Providing a smooth shopping experience from start to finish is something we always strive for, so it's great to know we delivered.
Thank you for choosing us. We hope you enjoy your new garden furniture, and we look forward to welcoming you back in the future! Best regards HomePlus Furniture
Great service and good quality product
Delivery of the product I ordered was arranged almost immediately, delivery was fast and reliable and the team are super friendly too. Ordered bedside tables and they were gorgeous quality
30 de junho de 2026
Resposta da HomePlus Furniture
Hello Sophie, thank you for taking the time to leave us such a lovely review.
We're happy to hear that you had a great experience with both our service and your new bedside tables. It's great to know that your delivery was arranged quickly, arrived promptly, and that our team made a positive impression with their friendly service.
We're especially pleased that you're happy with the quality of your bedside tables. Your kind feedback means a great deal to us. Best regards HomePlus Furniture
Resposta da HomePlus Furniture
Hello Ti, thank you for taking the time to leave us a review.
We're pleased to hear that you’re happy with your units and that you found them to be well made, strong, and sturdy. We take great pride in offering quality furniture, so it’s lovely to know that you’re pleased with your purchase.
Thank you again for your kind feedback and support. We hope you enjoy your new furniture for many years to come. Best regards HomePlus Furniture
DINING ROOM FURNITURE
Our experience with purchasing and the delivery was fantastic, the ladies in the shop were extremely helpful, and the lads who delivered Nick & Rad were friendly, professional, placing the furniture where we wanted it, informed us on checking the goods ( but no need it was all perfect). Quality Shop Quality Service.
18 de julho de 2026
Avaliação não solicitada
Resposta da HomePlus Furniture
Hello Shelia, thank you so much for taking the time to leave us such a wonderful review.
We're so happy to hear that you had a fantastic experience from purchase through to delivery. It's especially lovely to know that our showroom team were so helpful and that Nick and Rad provided a friendly and professional delivery service. We'll be sure to pass your kind comments on to them.
We're also pleased everything arrived in perfect condition and that you're happy with both the furniture and the service you received.
Thank you again for your recommendation. We hope you enjoy your new dining room furniture for many years to come! Best regards HomePlus Furniture
Great experience
Great experience, delivery on time with prior notification, placed in room of choice, nice personable guys. Quality of piece excellent
10 de julho de 2026
Resposta da HomePlus Furniture
Hello Jane, thank you for your fantastic review!
We're happy to hear you had such a great experience with us. It's great to know your delivery arrived on time, that our team kept you informed, and that our delivery crew provided friendly service by placing your furniture in the room of your choice.
We're especially pleased that you're happy with the quality of your furniture. Thank you for taking the time to share your experience, and we hope you enjoy your new furniture for many years to come. Best regards HomePlus Furniture
Easy to order
Easy to order, always well made furniture. Staff made it very easy to collect as the staff assisted with loeading into car. When I've had furniture delivered, it has always been easy to arrange and placed in room of choice.
9 de julho de 2026
Resposta da HomePlus Furniture
Hello Bradley, thank you for your wonderful review!
We’re so pleased to hear that you had such a positive experience with us. It’s great to know that you find our furniture well made and that our team were able to make your collection and delivery experiences as easy and convenient as possible.
We really appreciate your kind words and continued support. Thank you for choosing us, and we hope you enjoy your furniture for many years to come. Best regards HomePlus Furniture
Really beautiful furniture
Really beautiful furniture. Lovely staff and great service.
16 de julho de 2026
Avaliação não solicitada
Resposta da HomePlus Furniture
Hello Stef, thank you for your lovely review!
We’re happy to hear that you’re pleased with your furniture and that you received great service from our team. Your kind words mean a lot to us, and we’re so pleased you had a positive experience.
Thank you for choosing us, and we hope you enjoy your beautiful furniture for many years to come. Best regards HomePlus Furniture
Resposta da HomePlus Furniture
Hello Rachel, thank you for your lovely review!
We’re pleased to hear that your order was delivered quickly and efficiently. We really appreciate your feedback and are pleased that you had a positive experience with us.
Thank you for choosing us, and we hope you enjoy your new furniture. Best regards HomePlus Furniture
The item l am very pleased with but the…
The item l am very pleased with but the men who delivered it were arrogant they dropped the unit off and left,they were supposed to unpack it and take the packaging away. We are in our 70s and found it difficult to get out of the box.
8 de julho de 2026
Resposta da HomePlus Furniture
Hello Gillian, thank you for taking the time to share your feedback.
We’re very pleased to hear that you are happy with your item. We’re sorry to hear that you found the delivery experience disappointing and that you had difficulty unpacking the unit.
We would like to clarify that our couriers do not automatically remove the packaging upon delivery, as the packaging needs to be retained in case the item needs to be returned. We appreciate that removing the packaging can be challenging, especially with larger items, and we apologise for any inconvenience this caused.
Thank you again for your feedback, and we hope you continue to enjoy your new furniture. Best regards HomePlus Furniture
Classic cream coffee table
Easy to order & kept updated by email. Delivery was prompt & the coffee table was extremely well packed & exactly as advertised. Very pleased!!
8 de julho de 2026
Resposta da HomePlus Furniture
Hello Sheila, thank you for your lovely review!
We're so pleased to hear that you’re happy with your classic cream coffee table and that your order arrived promptly and well packaged. It’s great to know that the table was exactly as advertised and that you were kept updated throughout the process.
Thank you for choosing us, and we hope you enjoy your new coffee table for many years to come. Best regards HomePlus Furniture
The delivery driver was solo for a 2…
The delivery driver was solo for a 2 man delivery. So I had to help with 3 very large, very heavy boxes.
The amount of packaging was extreme.
One strand of rattan was broken on the rear of the sofa, so had started to unravel. The product is good, but the broken strand is very disappointing.
6 de julho de 2026
Resposta da HomePlus Furniture
Hello Chris,
Thank you for taking the time to leave your review. We're sorry to hear that your delivery experience wasn't up to the standard you expected. You should never have been put in a position where you needed to assist with unloading a two-person delivery, and we appreciate you bringing this to our attention.
We're also sorry to hear about the damaged strand of rattan. We understand how disappointing it is to receive a new item with a defect. I can see that our Customer Service team has already been in touch and is working to resolve this for you as quickly as possible.
We appreciate your comments regarding the packaging too. While we use substantial packaging to help protect furniture during transit, we understand it can sometimes feel excessive, and we'll take your feedback on board.
Thank you again for your feedback, and we hope we can resolve everything promptly and restore your confidence in us.
Many Thanks,
HomePlus Furniture
Lombok range
First time shopping with Home Plus. Bought the Lombok bedside tables and chest of draws. Gorgeous furniture, expensive but worth every penny - high quality and made with solid wood. Delivered within a couple of weeks and came fully built.
3 de julho de 2026
Resposta da HomePlus Furniture
Hello Emma, thank you so much for taking the time to leave us such a lovely review!
We're happy to hear that you're so pleased with your Lombok bedside tables and chest of drawers. It's great to know that you love the quality, solid wood construction, and that the furniture arrived fully assembled, making your first shopping experience with us such a positive one.
We truly appreciate your recommendation and hope you enjoy your new furniture for many years to come. We look forward to welcoming you back in the future! Best regards HomePlus Furniture
Excellent company to buy from
Excellent company to buy from
Quality goods, service and delivery
2 de julho de 2026
Resposta da HomePlus Furniture
Hello Carole, thank you for your kind review. We’re pleased to hear that you are happy with the quality of our products, our service, and the delivery experience. We really appreciate your support and look forward to serving you again in the future. Best regards HomePlus Furniture
Archie Garden Furniture
I've had excellent customer service from start to finish with Home Plus Ashford. I rang to check on my order several times and was always given accurate information. Vicky in customer services was absolutely fantastic—nothing was ever too much trouble, and she went above and beyond to help with every enquiry. Five stars for her!
A big thank you also to Nick and Ruddock, the delivery drivers. They arrived on time, kept me updated, unpacked my furniture, and even helped place it in the perfect spot in my garden. Their service really went above and beyond.
The garden furniture is absolutely beautiful, comfortable, and exactly as described. I couldn't be happier with my purchase. Excellent communication, outstanding customer service, and a fantastic delivery experience. I highly recommend Home Plus Ashford and will definitely shop with them again!
7 de julho de 2026
Avaliação não solicitada
Resposta da HomePlus Furniture
Hello Tracie, thank you so much for your fantastic review.
We’re so pleased to hear how happy you are with your Archie Garden Furniture and that you had such a positive experience with our team from start to finish.
We really appreciate your kind words about Vicky, Nick, and Ruddock. We’ll be sure to share your feedback with them, as they will be thrilled to know their help and service made such a difference.
Thank you again for choosing HomePlus Furniture and for taking the time to share your experience. We hope you enjoy your new garden furniture and look forward to welcoming you back again in the future. Best regards HomePlus Furniture
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.