Great customer service from the new Maidstone store and from Nick and Jacob who delivered the table and chairs to us. The excellent quality of the furniture and the great customer service will keep me... Ver mais
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Veja o que dizem as avaliações
What made my experience great was the customer service I experienced at the Maidstone shop who were very helpful and had great recommendations for what I required.I wasn't felt rushed in making d... Ver mais
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Ordered one of Homeplus Furniture coffee tables. Updated every step of the way from order to delivery. Beautiful item delivered with care, as arranged by very friendly and helpful delivery team. Could... Ver mais
A empresa respondeu
The item l am very pleased with but the men who delivered it were arrogant they dropped the unit off and left,they were supposed to unpack it and take the packaging away. We are in our 70s and found i... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
HomePlus Furniture is one of UK's fastest growing independent, family-run furniture retailer, offering high quality furniture & outstanding services to customers across the UK. Specialising in timeless and classic furniture, sofas, homeware and soft furnishing. Based in Kent, The Garden of England.
Escrito pela empresa
- Family
- At HomePlus Furniture we have family at the heart of everything we do, working exclusively with family based suppliers we have been supplying homes in Kent and surrounding areas with the highest quality Oak and hardwood furniture at competitive prices for the past 30 years.
- Quality
- Our carefully selected ranges offer the best in quality and style. No piece of our handcrafted wooden furniture is the same, varying in shades, pattern and knotholes – it’s the small things that count. At HomePlus Furniture we work hard sourcing only the highest quality products from around the world straight into your household.
- Unbeatable Value
- We're able to offer unbelievable value on all our products, with up to 80% off the high street price!
- Customer Service
- We take great pride in delivering the highest quality service to all our customers throughout their experience with us.
Informações de contato
46 County Square, TN231YE, Ashford, Reino Unido
- 01233 633928
- sales@homeplusfurniture.com
- www.homeplusfurniture.com
4,8
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great customer service
Great customer service, lovely solid furniture
28 de maio de 2026
Avaliação não solicitada
Resposta da HomePlus Furniture
Hello Lily, thank you so much for your lovely review. It means a lot to hear you’re happy with our customer service and the quality of the furniture. We really appreciate you taking the time to share your experience and hope you enjoy your new furniture for many years to come. Best regards HomePlus Furniture
They should of unpack my order and…
They should of unpack my order and taken away the rubbish all they done was left it in my living room iam 82years old and at to unpack it myself and put it were I won't to put it
20 de maio de 2026
Resposta da HomePlus Furniture
Hello Olive,
Thank you for your feedback.
We're sorry to hear that you were disappointed with your delivery experience. Our standard delivery service includes delivery to the room of your choice, which was completed on this occasion. Unpacking and removal of packaging materials are not included as part of our standard delivery service, as customers may wish to retain the original packaging should they need to return an item. We do, however, offer an unpacking and assembly service as an additional option at the time of purchase.
Our Customer Service team has attempted to contact you to discuss your concerns and offer any further assistance, but unfortunately we have been unable to reach you. Please contact us at your convenience and we will be happy to help.
Many Thanks,
HomePlus Furniture
Endless help to get me the right purchase
It was a fantastic company to deal with so helpful polite couldn’t do enough to help me thank you so much
19 de maio de 2026
Resposta da HomePlus Furniture
Hello Marjory, thank you for your kind review! We’re really pleased to hear that you found our team helpful and polite, and that we were able to support you in finding the right purchase. Customer satisfaction is very important to us, so it’s great to know you had such a positive experience. We appreciate your support and hope to help you again in the future. Best regards HomePlus Furniture
Have brought a double bed
Have brought a double bed, and garden furniture from here. The owner Martin was very helpful and all the staff. Great service.
22 de maio de 2026
Avaliação não solicitada
Resposta da HomePlus Furniture
Hello Jordan, thank you for your kind review. We’re really pleased to hear you’re happy with both your double bed and garden furniture, and that you had a positive experience with our team. Martin and everyone here appreciate your feedback. Great service is very important to us, so it’s good to know this came through. Thank you again for taking the time to share your experience. Best regards HomePlus Furniture
Amazing Small Kitchen Island
Ordered a small kitchen island with a granite worktop with a light grey finish to match our kitchen units.
Delighted with the quality of the cabinet build & construction. Delivered today; professionally packaged to avoid damage. Would highly recommend HomePlus Furniture to anyone. 👌😊😊
26 de maio de 2026
Avaliação não solicitada
Resposta da HomePlus Furniture
Hello, thank you for your fantastic review! We’re so pleased to hear that you’re delighted with your new kitchen island and that the light grey finish matched your kitchen perfectly. It’s great to know you were happy with the quality, construction, and packaging on delivery. Your recommendation means a lot to us. Thank you for choosing us 😊 Best regards HomePlus Furniture
Beautiful carpentry furniture
Beautiful carpentry furniture , arrived well packaged and in perfect condition, looks great in bedroom, very pleased with it, 3 drawer bedside, would recommend thanks.
19 de maio de 2026
Resposta da HomePlus Furniture
Hello Marcus, thank you so much for your kind review! We’re happy to hear that you’re pleased with your 3-drawer bedside cabinet and that it arrived safely and in perfect condition. We're pleased it looks great in your bedroom. We really appreciate your recommendation and your support. Thank you again! Best regards HomePlus Furniture
Great quality desk & delivery service…
Great quality desk & delivery service excellent
14 de maio de 2026
Resposta da HomePlus Furniture
Hello, thank you for your kind review! We’re really pleased to hear you’re happy with the quality of your desk and that you had a positive delivery experience. Your feedback is very much appreciated and will be shared with the team. Best regards HomePlus Furniture
Quality furniture
Never used you before but your furniture is beautiful would recommend you reasonable priced and arrived in excellent condition thank you
14 de maio de 2026
Resposta da HomePlus Furniture
Hello Janet, thank you for taking the time to leave such a lovely review. We’re really pleased to hear you were happy with the quality, pricing, and condition of your furniture on arrival. We truly appreciate your recommendation and hope to serve you again in the future. Best regards HomePlus Furniture
Beautifully wrapped and so pleased with…
Beautifully wrapped and so pleased with it.
Thank you.
14 de maio de 2026
Resposta da HomePlus Furniture
Hello Jennie, thank you so much for your lovely review. We’re happy to hear you were pleased with the wrapping and your purchase. We hope you enjoy your new furniture for many years to come. Best regards HomePlus Furniture
Resposta da HomePlus Furniture
Hello Amanda, thank you for your kind feedback. We’re really pleased to hear you’re happy with your cabinets and that our customer service team was able to assist you efficiently. We appreciate you taking the time to leave a review and your support means a lot to us. Best regards HomePlus Furniture
Resposta da HomePlus Furniture
Hello Allison, thank you for your kind review! We’re pleased to hear you were happy with the service and your furniture. We really appreciate your support and hope to serve you again in the future. Best regards HomePlus Furniture
I love my new desk
I love my new desk. It was easy enough to figure out how to put together with two people but probably should have had instructions included.
9 de maio de 2026
Resposta da HomePlus Furniture
Hello Nicole, thank you for your review! We’re so pleased to hear you love your new desk and found it straightforward to assemble with two people. We also appreciate your feedback regarding the instructions. We hope you enjoy your desk for many years to come. Best regards HomePlus Furniture
Extremely pleased with purchase and a…
Extremely pleased with purchase and a quick delivery, staff very helpful too
12 de maio de 2026
Resposta da HomePlus Furniture
Hello Sally, thank you for your kind review! We’re happy to hear you’re extremely pleased with your purchase and that the delivery was quick. It’s also great to know our staff were helpful throughout. We truly appreciate your support and hope to serve you again soon. Best regards HomePlus Furniture
excellent communication and service
29 de abril de 2026
Resposta da HomePlus Furniture
Hello Trudy, thank you for your kind review! We’re so pleased to hear you were happy with the communication and service provided. Your feedback is greatly appreciated and we hope to assist you again in the future. Best regards HomePlus Furniture
Resposta da HomePlus Furniture
Hello Lewis, thank you for your review! We’re so pleased you’re happy with your lovely piece of furniture. We really appreciate you sharing your experience and hope you enjoy it for many years to come. Best regards HomePlus Furniture
Resposta da HomePlus Furniture
Hello Tracey, thank you for your kind review! We’re so happy to hear that you found our service excellent. Your feedback is greatly appreciated, and we hope to assist you again in the future. Best regards HomePlus Furniture
Great service thank you
Great service thank you. From the moment I ordered to the moment it was delivered. Everything was great. I had an issue with the knobs as the chest of drawers comes in two different type knobs and the right ones were sent to me within a day. I cannot fault that.
9 de maio de 2026
Resposta da HomePlus Furniture
Hello Patricia, thank you for your kind feedback. We’re so pleased to hear that you had a great experience from ordering through to delivery. We’re also glad we could resolve the issue with the drawer knobs quickly for you. Thank you again for your support and for taking the time to share your experience. Best regards HomePlus Furniture
Great service
Great service! Item delivered at time stated and carried through to rear garden where required.
Well packaged and protected
Tremendous
Will use again when needed
9 de maio de 2026
Resposta da HomePlus Furniture
Hello Ian, thank you for the fantastic review. We’re pleased to hear everything went smoothly from delivery through to placement in your rear garden. It’s great to know the item arrived well packaged and protected, and we really appreciate your kind comments about the service. Thank you again for your support, we look forward to helping you again in the future. Best regards HomePlus Furniture
Resposta da HomePlus Furniture
Hello Andreea, thank you for your kind feedback. We’re happy to hear that you were pleased with both the furniture and the delivery service. We really appreciate your support and hope you enjoy your furniture for many years to come. Best regards HomePlus Furniture
A stylish and well constructed chair
A stylish and well constructed chair, delivered promptly and carefully packaged. The only issue is that whilst the description stated it would be delivered "fully assembled" it does require assembly of seat to base which is not easy.
5 de maio de 2026
Resposta da HomePlus Furniture
Hello Joanne, thank you for your feedback. We are happy to hear that you were pleased with the quality of the chair, as well as the delivery service and packaging.
We do apologise for the inconvenience caused regarding the assembly. We appreciate your comments and will review the product description to ensure the assembly requirements are made clearer for future customers.
Thank you again for your valuable feedback and for choosing us. Best regards HomePlus Furniture
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