Just built a Marlborough gas lift storage bed from Homeplus furniture. Fantastic quality and over the moon with it. I needed some help with a few things so I rang customer services in Sheerness. I spo... Ver mais
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Veja o que dizem as avaliações
The furniture is good quality and it arrived when I was told it would. Some of the items were out of stock when I ordered them and they phoned to see if I wanted the in-stock items delivered immediate... Ver mais
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Ordered one of Homeplus Furniture coffee tables. Updated every step of the way from order to delivery. Beautiful item delivered with care, as arranged by very friendly and helpful delivery team. Could... Ver mais
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What made my experience great was the customer service I experienced at the Maidstone shop who were very helpful and had great recommendations for what I required.I wasn't felt rushed in making d... Ver mais
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Detalhes da empresa
Escrito pela empresa
HomePlus Furniture is one of UK's fastest growing independent, family-run furniture retailer, offering high quality furniture & outstanding services to customers across the UK. Specialising in timeless and classic furniture, sofas, homeware and soft furnishing. Based in Kent, The Garden of England.
Escrito pela empresa
- Family
- At HomePlus Furniture we have family at the heart of everything we do, working exclusively with family based suppliers we have been supplying homes in Kent and surrounding areas with the highest quality Oak and hardwood furniture at competitive prices for the past 30 years.
- Quality
- Our carefully selected ranges offer the best in quality and style. No piece of our handcrafted wooden furniture is the same, varying in shades, pattern and knotholes – it’s the small things that count. At HomePlus Furniture we work hard sourcing only the highest quality products from around the world straight into your household.
- Unbeatable Value
- We're able to offer unbelievable value on all our products, with up to 80% off the high street price!
- Customer Service
- We take great pride in delivering the highest quality service to all our customers throughout their experience with us.
Informações de contato
46 County Square, TN231YE, Ashford, Reino Unido
- 01233 633928
- sales@homeplusfurniture.com
- www.homeplusfurniture.com
4,8
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da HomePlus Furniture
Hello Sally, We’re pleased to hear that you’re happy with the quality of your furniture. Your support is greatly appreciated, and we hope you enjoy your purchase for many years to come. Best regards HomePlus Furniture
Great furniture excellent delivery staff
I absolutely love my furniture arrived very securely package and protected. the delivery staff were very help full with the heavy items
30 de dezembro de 2025
Resposta da HomePlus Furniture
Hello Julie, thank you very much for taking the time to leave such a kind review. We’re pleased to hear that you love your furniture and that it arrived securely packaged. It’s also great to know that our delivery team were helpful, particularly with the heavier items.
Your feedback is truly appreciated, and we hope you enjoy your furniture for many years to come. Best regards HomePlus Furniture
Excellent Overall
Excellent customer service
Excellent customer experience
Professional
Product Quality: Very Good
Delivery Crue: Very polite, notify b4 arrival,Handle product with care.
30 de dezembro de 2025
Resposta da HomePlus Furniture
Hello Michelle, Thank you very much for your excellent review! We’re pleased to hear that you were happy with the customer service, overall experience, and product quality. It’s especially great to know that our delivery crew were polite, kept you informed before arrival, and handled your items with care.
Your feedback is truly appreciated, and we’ll be sure to pass your kind comments on to the team. Thank you for choosing us. Best regards HomePlus Furniture
Resposta da HomePlus Furniture
Hello Taria, thank you for your kind feedback. We are pleased to hear that you were happy with both our service and the quality of the furniture. Your support is greatly appreciated, and we look forward to assisting you again in the future. Best regards HomePlus Furniture
Beautiful bookcases
Beautiful bookcases. Delivered quickly and well wrapped. Lovely quality. Just what I wanted. Very happy.
2 de dezembro de 2025
Resposta da HomePlus Furniture
Hello, thank you for your lovely review. We are pleased to hear that you are happy with the bookcases and that they arrived quickly, well packaged, it is great to know they were exactly what you were looking for. Thank you for choosing us, and we hope to assist you again in the future. Best regards HomePlus Furniture
Resposta da HomePlus Furniture
Hello Zozo, thank you for your kind feedback. We’re pleased to hear that you found our communication and our customer service helpful. Your comments are very much appreciated, and we’re glad we could assist you. Best regards HomePlus Furniture
Resposta da HomePlus Furniture
Hello Melanie, thank you for your feedback. We’re pleased to hear that your sample arrived quickly and that you were happy with the quality. We appreciate you taking the time to share your experience. Best regards HomePlus Furniture
Good service
Phoned up before committing to a display cabinet as wanted to check the wood samples I had been sent. Customer service were very helpful and clear and there was no hanging around on the phone. The product was great and delivery on time but I had read reviews which said packaging was removed and this did not happen. Otherwise very pleased.
23 de novembro de 2025
Resposta da HomePlus Furniture
Hello Bernadette, thank you for taking the time to share such detailed feedback. We’re pleased to hear that our customer service team was helpful and clear when you called, and that you were able to get through without delay. It’s also great to know you’re happy with the display cabinet and that delivery was on time. We appreciate your comments regarding the packaging and will ensure this feedback is shared internally. Thank you again for your order, we’re very glad to hear you’re otherwise very pleased. Best regards HomePlus Furniture
TV Cabinet
Excellent customer service. Could not fault the TV Cabinet, quality product.
Advised of date and time of delivery, all well packed and put into the room that we asked for.
9 de dezembro de 2025
Resposta da HomePlus Furniture
Hello Amanda, thank you for your excellent feedback. We’re happy to hear that you were pleased with both the quality of the TV cabinet and the level of customer service you received. We really appreciate you taking the time to share your experience. Best regards HomePlus Furniture
It was interesting to see the delivery…
It was interesting to see the delivery men to fit the table in
9 de dezembro de 2025
Resposta da HomePlus Furniture
Hello, thank you for sharing your experience. We’re glad you found the delivery process interesting and that our team was able to assist with fitting the table in. We appreciate your feedback and hope you continue to enjoy your new furniture. Best regards HomePlus Furniture
Outstanding quality and service
I recently purchased the Hove Smoked small coffee table, TV unit and lamp table from Homeplus Furniture and I absolutely love them. The furniture is high quality, very sturdy and a beautiful colour – you can really tell it’s built to last for many years.
The customer service was first class from start to finish, and the delivery team were friendly, professional and very helpful.
I would highly recommend Homeplus Furniture and wouldn’t hesitate to buy from them again.
27 de novembro de 2025
Resposta da HomePlus Furniture
Hello Anita, thank you for your kind review! We are happy to hear that you love your Hove Smoked furniture and that you are pleased with both the quality of the pieces and the service you received.
Thank you for your recommendation and for choosing us. We look forward to welcoming you back again in the future. Best regards HomePlus Furniture
Resposta da HomePlus Furniture
Hello, thank you for your review. We are pleased to hear that your delivery arrived within the advised timeframe. We appreciate you taking the time to share your feedback. Best regards HomePlus Furniture
We had a little problem
We had a little problem. But with great customer service it was resolved quickly.
27 de novembro de 2025
Resposta da HomePlus Furniture
Hello, thank you for your review. While we are sorry to hear there was a small issue, we are pleased that our team was able to resolve it quickly for you. We appreciate your feedback and are glad you were happy with the service you received. Best Regards HomePlus Furniture
Needs minor assembly but definitely worth it
I didn't realize the Lombok coffee table needed assembling as I usually avoid purchasing such items. However, although it took me some time to align the pieces, for a novice like me it wasn't such a big deal. The table is also exactly as depicted. It's a solid attractive piece of furniture at a reasonable price that enhances my space.
9 de dezembro de 2025
Resposta da HomePlus Furniture
Hello Florence, thank you for your review! We are pleased to hear that, despite the minor assembly required, you found the process manageable and that the table met your expectations. It is great to know that the piece has enhanced your space. We really appreciate you taking the time to share your experience and hope you continue to enjoy your furniture for many years to come. Best regards HomePlus Furniture
We received very good customer service
25 de novembro de 2025
Resposta da HomePlus Furniture
Hello Erica, thank you for your kind feedback. We are pleased to hear that you received very good customer service. Your comments are greatly appreciated and will be shared with the team. Best regards HomePlus Furniture
Beautiful furniture
Beautiful furniture. Timely delivery and well packed. Would recommend
25 de novembro de 2025
Resposta da HomePlus Furniture
Hello Anne, thank you for your lovely review. We are pleased to hear that you are happy with the furniture and that your delivery arrived on time and well packaged. Your recommendation is greatly appreciated. Best regards HomePlus Furniture
Resposta da HomePlus Furniture
Hello Joanne, thank you for taking the time to share your experience. We are pleased to hear you were happy with our service and quality. Your feedback is greatly appreciated, and we hope to welcome you again soon. Best regards HomePlus Furniture
Love the product.
Love the product.
Arrived within a week.
Delivery excellent and very early.
2 de dezembro de 2025
Resposta da HomePlus Furniture
Hello Sandra, thank you for sharing your feedback. We’re pleased to hear that you love the product and that it arrived so quickly. We truly appreciate your support and hope you continue to enjoy your purchase for many years to come. Best regards HomePlus Furniture
Quality furniture
Quality furniture, great prices, very quick delivery. The pieces were exceptionally well protected during delivery as well.
25 de novembro de 2025
Resposta da HomePlus Furniture
Hello Sarah, thank you for your kind review! We’re pleased to hear that you’re happy with the quality of our furniture, the prices, and the speedy delivery. We really appreciate your feedback and look forward to assisting you with future orders. Best regards HomePlus Furniture
Good quality furniture
The item I wanted was not available at first but I was kept informed about when it would be back in stock. I now have it and am very pleased with the delivery and the quality.
25 de novembro de 2025
Resposta da HomePlus Furniture
Hello Jacqueline, thank you for your kind review! We’re pleased to hear that you’re happy with your furniture and the delivery, and that our updates kept you informed while your item was back in stock. We hope you enjoy your new piece for years to come! Best regards HomePlus Furniture
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