Homesure Property Avaliações 

292
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Amy (Boyle) was excellent to work with, gave very sound advice and I soon learned I could trust her. She was pro-active and kept me ccd into all relevant communications. I would recommend Amy highly i... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I recently purchased a property through Homesure and Amy Boyle was brilliant throughout. Excellent communication, and she made the process as smooth as possible.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Amy was absolutely fantastic from start to finish. She guided me through the entire selling process with professionalism, honesty, and a genuinely caring approach. Her communication was always clear a... Ver mais

Avaliado com 5 de um total de 5 estrelas

We viewed our flat after quite a few viewings that were unsuccessful and we were getting a bit disheartened with the experience. As soon as we saw the building and the flat itself we knew we loved it... Ver mais

Detalhes da empresa

  1. Corretores de Imóveis

Escrito pela empresa

Homesure is an independent Sales, Lettings & management agency based in the heart of Woolton Village. We use modern marketing methods, combined with a bespoke service to sell and rent Merseyside’s finest properties. Operating from our modern, paperl...


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

292 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(292)

24 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fast and efficient agents getting…

Fast and efficient agents getting tenants for my property, a pleasure to deal with, would recommend to any landlords.

24 de janeiro de 2024
Avaliação não solicitada
logotipo da Homesure Property

Resposta da Homesure Property

Thank you, Paul! We appreciate you taking the time to write us a review. Best wishes from Homesure!

Avaliado com 5 de um total de 5 estrelas

Was a tenant with Homesure for 14 months

I have been a tenant with Homesure for 14 months. My experience was fantastic any problems that came up they was very quick to respond. Thank you to my Agent Liam who looked after me & treated me with the utmost respect cheers mate. My time with Homesure was hassle free. Would like to say goodbye thank you to Liam & everyone at Homesure. ❤️👍🤗

19 de janeiro de 2024
Avaliação não solicitada
logotipo da Homesure Property

Resposta da Homesure Property

Thank you, Carl! We appreciate you taking the time to write us a review. We're proud to have Liam as part of our wonderful property management team! Best wishes from Homesure!

Avaliado com 1 de um total de 5 estrelas

Poor Service and Lack of care for Tenant Safety

I recently had an unsatisfactory experience with Homesure, particularly with an individual named Rosanagh. Despite reporting a minor leak in the bedroom nearly a year ago, it was not addressed, leading to significant damage and a severe hazard to my health being an asthmatic. This neglect compelled me to terminate my tenancy shortly after Christmas. Due to a misunderstanding, the keys were returned late, which I promptly communicated to Homesure. However, in a recent conversation, Rosanagh informed me that I would be responsible for additional charges. When I attempted to discuss the ongoing issues and their failure to repair the leak, she responded unprofessionally and abruptly ended the call. This experience highlights a severe lack of professionalism and customer service at Homesure, and I cannot recommend their services. Staff training and a commitment to tenant safety are urgently needed.

5 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I called up for a viewing

I called up for a viewing, my call was handled very well and professionally. Rosanagh lead me through the whole process real nicely and got me booked in. We didn't get the property, but I'd be very happy for Rosanagh to deal with us again

14 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

From Rental to Sales

Homesure managed a rental property for us for many years. When we decided it was time to sell, they guided us through the sales process and managed a sale for the best price. Amy & Lucy were amazing but equally all the staff had a hand in our journey and jumped in to help when needed. Highly recommend

20 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent

Recently went through Homesure and have to say the whole process was a breeze from start to finish!

Can’t thank Rosana enough for ensuring a smooth process, would highly recommend Homesure!

1 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great people

The Homesure staff are always super helpful. They do great reports on our properties every 6 months and keep us up to date with our houses. We have dealt with Liam several times for maintenance issues and he is always prompt, detailed and friendly. Thanks for all the help Liam!

15 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Expert advice from Daisy

I recently received a confusing email from the council regarding my Landlord Licence. Luckily, when I called Homesure for advice I was able to speak to Daisy who was knowledgeable in this area. She provided answers to all my questions and even contacted the council directly to resolve the problem for me.

Thank you, Daisy!

15 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Homesure Property

As a landlord I can recommend Homesure Property as an excellent agent. Recently I had a tenant leave suddenly owing rent. Liam was very helpful supporting me through the process of getting the property ready to re-let and finding suitable tenants. Thankyou!

15 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Maintenance review

We’re a roofing company based in Liverpool and have been working along side homesure for the past year or so, all our jobs we receive are very well planned and the office staff are brilliant. We’ve developed a very good working relationship with the office staff. Liam is our go to man whenever we have any issues or need assistance and we can’t thank him and the rest of the homesure staff enough for all they do for us and the chance they have given us and trust to carry out a range of roofing works on their property’s.

15 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Home sure is one of the best agent I…

Home sure is one of the best agent I have ever come across in Liverpool. I have been too many agents last 12 years living in uk, and home sure is one of the most reliable agent, due to its clarks positive attitude, contribute, and support. Their attitude feels you comfortable to talk about anything, contribute is they are feeling your problem and trying to solve and support always to help you out the best possible way. I do long hours in the nhs and after my stressful shift when I tried to talk to them they always made me feel relaxed, and never put any extra pressure, specially Liam, everytime I talked to him was positive everytime I went for supper it was done and sorted. Look like it he is the person feeling it and trying to resolve. I am very pleased to home sure for keeping such a nice gentleman in their office. And I am very pleased so far I have dealt with them. From renting to up to now regards of may small issues I have been dealt with respect and assured. I wish their a very good luck and wish you all a very success in your job what you’re doing. Wish you all a very happy Christmas.

Sharif

15 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Awesome experience

From viewing through the application to the final process after referencing , Homesure made the renting experience a great one for us . This is quite different from the experience we have had in the past, it's an amazing letting company.

8 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

GOOD COMMUNICATION, GREAT SERVICE

Whilst changing over tenants the entire process was handled really well by Dermot from Homesure. Good communication throughout and ensured a smooth transition from old to new tenant with Dermot taking care of everything so I didn't have to worry. Being new to the rental business the processes are all very new to me. Homesure have been great from setting my account up with Mary who was lovely to finding me a new tenant and ensuring they have settled in well. Thank you

7 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Homesure was the support every landlord…

Homesure was the support every landlord needs, to ensure your portfolio or single property is managed proficiently.
Services, transactions and processes are seamless and transparent, which promotes greater informed decisions.

Staff are professional with a great property and local tacit knowledge.

29 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

As a landlord I would highly recommend…

As a landlord I would highly recommend Homesure. They totally transformed my experience as a landlord when they took over my properties. They are real professionals and understand property inside out. They have achieved great rents, for me and deal with maintenance issues promplty and in a cost effective way. Nothing is too much trouble for them and they are very easy to deal with.

23 de novembro de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Professional and reliable

My partner were pleased with Homesure. Although we didn’t get the result we wanted; I don’t think that it was their fault as we presented a difficult case for renting our house out for a very short term. Liam was really kind and personable, and very professional. He was always prompt with the viewings and informative. I would use Homesure again.

13 de outubro de 2023
Avaliação não solicitada

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