Honest Burgers Avaliações 

197
O TrustScore é 2.5 de um total de 5

2,5

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

Went to honest burgers for the gluten free options, burgers are expensive. Food was alright but when the bill came out it already had the service charged invoiced and nothing was mentioned when this w... Ver mais

Avaliado com 1 de um total de 5 estrelas

I ordered a burger, fries and chicken tenders meal deal from Cribbs Causeway in Bristol, which was delivered via Just Eat. When the food arrived, I discovered that the restaurant had forgotten the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Perfecte service. Goed eten. Mooie locatie onderaan de Towerbridge langs het haventje. De man die ons bediende was super vriendelijk. Hij liet mijn man eerst een speciaal bier proeven voordat we best... Ver mais

Avaliado com 5 de um total de 5 estrelas

Yesterday 14 of us , from a disability charity Always Bee You went for lunch in the portabello road branch. What we experienced from from the staff Natalie and Sarah was wonderful, they took their t... Ver mais

Detalhes da empresa

  1. Hamburgueria
  2. Restaurante Britânico
  3. Serviço de Entrega
  4. Serviço de encomenda de comida online
  5. Serviço de take away

Escrito pela empresa

It’s been over 10 years and we’d like to think we’re now pretty good at burgers and chips. It’s been a bit of a blur, a lot of hard work, but that’s been half the fun. Good enough just isn’t good enough here. We don’t mean to brag but we’re all about top quality beef, the best potatoes and good times. Don’t just take our word for it though, we’ll let our food and people do the talking. After all, we’re Just Being Honest… From day one, we wanted to make the best British burgers on any menu, anywhere. So we spent time getting to know the best butchers in London. And we’re butchers too. We’ve opened our own butchery so we can make the burgers we’d always dreamed of. Our way. From scratch. Our beef comes from British native breed cows farmed in Great Britain & Northern Ireland. They’re grass-fed and well looked after with space to roam in the fields during spring, summer and autumn and only see a barn when it’s too cold outside during winter. We’ve also got our own butchery, making our burgers from scratch every single day.


Informações de contato

2,5

Ruim

O TrustScore é 2.5 de um total de 5

197 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 52% das avaliações negativas

Normalmente responde dentro de 2 semanas

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2,5

Todas as avaliações

(197)

58 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Brilliant burgers, friendly service

I order frequently from the Manchester restaurant. The burgers are exceptional, very tasty and fresh. Wait times are only ever long on peak nights. The rosemary salted chips are to die for and the service is always friendly. Would highly recommend ordering from here, definitely the best burger place in Manchester.

21 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Do not order from the new Croydon branch

Do not order from the new Croydon branch. My boyfriend and I ordered food on Valentines Day through Deliveroo so of course, we were expecting a slight delay. However, waiting 2 and a half hours for a branch that is 10 minutes from us to only receive soggy and stone cold food is completely unacceptable. To make matters worse, the driver just dumped it on our doorstep and ran up the stairs before we could say anything.

They weren't even offering collection otherwise we could have avoided this situation completely. I searched high and low for some kind of contact number but it turned out the branch we ordered from had NO contact details to be seen. I finally got in touch with Deliveroo during the wait who told me they were still waiting for a driver although we'd had one assigned to us within the first 20 minutes? I recognise that Deliveroo is partly to blame, but to let the food leave the restaurant the way Honest did is the worst I have ever experienced. The mere £5 compensation they offered me does not cover the sheer disappointment and frustration of wasting £39.

If you want to enjoy their food, go to their branches when they are open again. I'm not sure I will be after being treated like this

19 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolutely terrible service

On the 24/12 at noon i placed an order for collection in Honest Burger Tooting on the website for 1.30pm.
At 1.30 i show up and the restaurant is quiet, but the manager Monica sitting at a table with her back facing customers area doesn't notice me for at least 5 minutes.
Following that, she sees me and says she already knows what I ordered, the veggie xmas burger, but that they don't have it and they "don't know how it could have worked on the website" and that I "can have anything else instead"
I have never received such a poor service in my life. Ive been working in that kind of business, I know it's not always possible to temporarily amend the website with stocks, but it's absolutely unacceptable that the manager herself did not even bother to call me to inform me/offer to cancel my order and so I dont have to travel fo nothing.
I told her that I did not want anything else and I left.
10/02 and I still haven't got a refund for this burger I never had.
I will never order again.

10 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good burgers and nice service

Good burgers and nice service.

Used portobello road branch and they really looked after us after asking for a well done burger (for pregnant woman).

Would recommend the rosemary fries.

8 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Tried to order via deliveroo, hopeless

Tried to order via deliveroo, having just spoken to the restaurant, but seems they have stopped taking orders, despite the fact it is only 8.20pm and no mention of this on the call. Very disappointing, will order elsewhere instead.

22 de janeiro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ordered a vegan burger with chips

Ordered a vegan burger with chips, gravy, coleslaw and an extra chips. Waited 90 minutes as the time kept getting pushed back, received a meat burger with fries, the rest of the order was missing - Tooting branch. I’d recommend any other burger place!

9 de janeiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Manchester Honest Burger

Best burgers and chips in town! The team at the Manchester branch are fantastic and provide a great service. Thank you for the great customer service Jordon.

19 de dezembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant food (I love the veggie…

Brilliant food (I love the veggie burgers) , cool restaurant and staff were brilliant! Even though the Chiswick London branch we’re busy, they were fabulous! We waited a little longer than expected for our food and the staff member (Alex I think) gave us our meals for free. We appreciate costumer service like this and definitely return!

17 de junho de 2020
Avaliação não solicitada

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