Rochdale branch awful to deal with. Branch manager incompetent in dealing with a complaint he witnessed. 2.5 months on all ignored, no follow up. Closing both accounts!, As to head office... Ver mais
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Veja o que dizem as avaliações
Had some stone delivered today. Was really easy from ordering online to delivery. I had questions, got helpful people on the phone, Driver was a lovely chap too, 5 star all round.
A empresa respondeu
I've used Howarth Timber for 2 of my DIY projects now and I have to say, I'm really impressed. I've been both in branch and also had delivery and both experiences have exceeded expectations. I... Ver mais
A empresa respondeu
Really great customer service, if your not sure of what you need or how much then these guys are always happy to help, most request can be solved over a phone call, rare these days which is a big add... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
With over 175 years' trading experience, Howarth Timber & Building Supplies has grown to provide not only the widest range of products, but expertise, service and knowledge you can
Informações de contato
Leeds, Reino Unido
- 0330 119 2509
- info@howarth-timber.co.uk
- www.howarth-timber.co.uk
4,4
Excelente
524 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very helpful staff and good prices.
Very helpful staff and good prices.
15 de abril de 2026
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Very Happy
Ordered Decking Boards and immediately had a phone call to arrange delivery. Driver was friendly and helpful. Great price and Great Service. Will use company again :)
23 de abril de 2026
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Went to collect some fence planks in…
Went to collect some fence planks in Burnley and got seen to straight away and even got help loading up the car.
Great value for a little fence I put up for a friend.
21 de abril de 2026
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Bob at Barwell was so helpful and…
Bob at Barwell was so helpful and obliging when we placed an order for our daughter who lives 15miles away.We recommended Howarths to her as the service is excellent and the prices too!
Nothing is ever to much trouble for the staff who always give a cheerful greeting
2 de maio de 2026
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Timber as described and delivered…
Timber as described and delivered quickly.
27 de abril de 2026
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Excellent service and price .
Excellent service and price .
21 de abril de 2026
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Jordon was incredible
Jordon was incredible, the amount of amendments we made, yet he was so patient and professional the whole time.
Our new kitchen looks fab and we will be using HT for our new bathroom in the future
8 de dezembro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Good service good driver would use again
15 de abril de 2026
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
I ordered fence cap bars by mail order
I ordered fence cap bars by mail order. They arrived on time in good condition and were better quality than the fence I was repairing!
20 de abril de 2026
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Very good service no problems delivered…
Very good service no problems delivered when they said straight in the drive 10/10
23 de abril de 2026
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Good, but more information required
The ordering and payment were straightforward, and the delivery was via hiab which was ideal.
However, the description lacked any information about gravel size.
There was no message about a delivery date, so it was fortunate I was at home when it arrived.
16 de abril de 2026
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for taking the time to share your feedback. We're pleased to hear about your experience and appreciate you highlighting areas where we can improve. At Howarth Timber, we're always looking for ways to enhance our customer service and ensure our customers receive the support they need when ordering with us. Your feedback is valuable to us, and we hope to provide an even better experience on your next visit.
Top Price & Quality, Booking needs work!
Price and quality were fantastic. Ideally could do with a way to book in a delivery online as part 1 of my order just turned up without any communication.
17 de abril de 2026
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for taking the time to share your feedback. We're pleased to hear about your experience and appreciate you highlighting areas where we can improve. At Howarth Timber, we're always looking for ways to enhance our customer service and ensure our customers receive the support they need when ordering with us. Your feedback is valuable to us, and we hope to provide an even better experience on your next visit.
Yet again, 1st class service from Howarths Grimsby.
Absolutely superb service from Howarths (Grimsby) yet again. Best price by far (and I researched alot) and quality of products are always 1st class.
Very efficient and friendly delivery and dropped in a convenient location. I won't use anywhere else again.
6 de abril de 2026
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
I am still waiting for the order to be…
I am still waiting for the order to be delivered. I have called and chased once and was told I would get a call back when delivery was confirmed. Still waiting with no call back or contact. I will cancel this comjng week if no progress made. Clearly "in stock" status listing on your website does not mean in stock at the local branch!
Update - the Howarth team saw my review and were in touch quickly with delivery following soon after. Looks like one of those things that can happen in industrial supply. I work in busineses where sometimes also go wrong so appreciate that the team addressed it when something does not go 100% to plan
13 de abril de 2026
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for bringing this to our attention. We're sorry to hear that your experience did not meet expectations. At Howarth Timber, we strive to provide excellent customer service and a reliable range of timber and building materials. We take all feedback seriously and would welcome the opportunity to investigate your concerns further. Please contact our team with more details so we can work towards a resolution
The Golden wasn't even golden
The Golden wasn't even golden
20 de abril de 2026
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for bringing this to our attention. We're sorry to hear that your experience did not meet expectations. At Howarth Timber, we strive to provide excellent customer service and a reliable range of timber and building materials. We take all feedback seriously and would welcome the opportunity to investigate your concerns further. Please contact our team with more details so we can work towards a resolution.
quick friendly and kept informed…
quick friendly and kept informed excellent will be using again
13 de abril de 2026
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Timber
Best of the best! My wood arrived in just a few days, driver was helpful and polite. All the staff at the Newcastle under lyme branch are Excellent. Many thanks.
22 de abril de 2026
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Delivery To London
Nigel at Howarth Timber was amazing with helping us get some timber down to London asap. It's been delivered today and the Project Manager at our company was happy it went so seamless.
Thank you Nigel!
15 de abril de 2026
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Visited Doncaster branch just wanted…
Visited Doncaster branch just wanted timber for infill a fence that was decaying. Found some timber saw Shelley at reception who calculated cost which was too much. She asked what I wanted it for and found treated wood exactly what I wanted at 1/3 of price. Saw Kienan in the yard who kindly found the wood and put it in my car. A good experience all round thanks for going that extra mile. Geoff Ackroyd
21 de abril de 2026
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Guys are ace in branch and so are the…
Guys are ace in branch and so are the drivers A* all the time!!
Won’t use anybody else!
Howarth all the way 💪🏼
17 de abril de 2026
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
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