Rochdale branch awful to deal with. Branch manager incompetent in dealing with a complaint he witnessed. 2.5 months on all ignored, no follow up. Closing both accounts!, As to head office... Ver mais
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Veja o que dizem as avaliações
I've used Howarth Timber for 2 of my DIY projects now and I have to say, I'm really impressed. I've been both in branch and also had delivery and both experiences have exceeded expectations. I... Ver mais
A empresa respondeu
Really great customer service, if your not sure of what you need or how much then these guys are always happy to help, most request can be solved over a phone call, rare these days which is a big add... Ver mais
A empresa respondeu
When we moved into our new build in December we knew we wanted a breakfast bar extension adding as quickly as possible. Howarth supplied the same base units and also found a better deal (and perfectly... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
With over 175 years' trading experience, Howarth Timber & Building Supplies has grown to provide not only the widest range of products, but expertise, service and knowledge you can
Informações de contato
Leeds, Reino Unido
- 0330 119 2509
- info@howarth-timber.co.uk
- www.howarth-timber.co.uk
4,4
Excelente
526 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 85% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent company
Excellent company ! They left the bags in exact spot, excellent customer service and fast delivery
19 de fevereiro de 2026
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Top service from the store team and top…
Top service from the store team and top service from our delivery guy 👍
25 de fevereiro de 2026
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Mateo at the Grimsby branch
I recently had my kitchen designed by Mateo at the Grimsby branch, and I cannot recommend him highly enough. He was incredibly helpful and knowledgable and I’m really pleased with the result, but his customer service made him stand out. I have mobility issues and he’s really taken that into account to not only design a kitchen that looks good, but also fits my accessibility needs. When I was struggling to pick a colour, he suggested a range that could be sprayed in any custom colour and it has turned out exactly as I imagined. Could not be happier with the whole experience. Mateo you are a star, thank you so much!
26 de fevereiro de 2026
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Good communication
Good communication, good stock of material. Easy to collect.
7 de fevereiro de 2026
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Was looking for a new kitchen and went…
Was looking for a new kitchen and went to hearth timber Grimsby, Jordan helped us , he came to our house and planned kitchen to our requirements, and went above and beyond to help us. He was regularly in contact with us and even called round to assess progress, he also sorted out a problem with an appliance we had and solved the problem, he was very professional and would highly recommend
20 de fevereiro de 2026
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Excellent quality
The panels are so much better than other locally available ones. We found it easy to fit the panel.
Our only little bugbear is we didn't get email/text updates to let us know when delivery was. The first we knew, we had the driver ring us to say he was outside. Luckily I hadn't left for work or we would have missed him. Even an early morning text would have helped. We got a delayed text at 10.30, 2.5hrs after delivery! Apart from that, we are completely happy with our purchase.
9 de fevereiro de 2026
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for taking the time to share your feedback. We're pleased to hear about your experience and appreciate you highlighting areas where we can improve. At Howarth Timber, we're always looking for ways to enhance our customer service and ensure our customers receive the support they need when ordering with us. Your feedback is valuable to us, and we hope to provide an even better experience on your next visit.
Excellent & speedy service
When we moved into our new build in December we knew we wanted a breakfast bar extension adding as quickly as possible. Howarth supplied the same base units and also found a better deal (and perfectly matched quartz top) on worktops from a supplier Sally in Harrogate, took the time to source. Sally was so helpful and professional and with a very small window until Christmas, made supply and fit possible, in just a matter of weeks. Highly recommended, thank you 🙏
18 de dezembro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
We went into Grimsby branch and saw…
We went into Grimsby branch and saw Jordon who was very helpful and patient with us. Nothing was too much trouble, he was with us from start to finish, he has great communication skills and kept us informed all the way. The kitchen we chose after a few times of changing our minds looks superb. We had a problem with the quartz work top and it had to be removed and replaced Jordon got the rep on side and it was replaced and it looks beautiful. We are very happy with the quality of the kitchen and the service we received we would definitely recommend seeing Jordon at Howarth timber if your looking for a kitchen.
10 de fevereiro de 2026
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Good product
Good product, good price and quick delivery. Didn't even come on a pallet which was good.
2 de fevereiro de 2026
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Easy order with no problems
Ordered some stone on line and was delivered no problem.
16 de janeiro de 2026
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
easy to order
easy to order, fast delivery, helpful driver. Marine ply looks good (im no expert)
20 de janeiro de 2026
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Great service.
Great service.
It was only a sheet of plywood that I bought but the service was spot on.
5 de janeiro de 2026
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Best customer service I have ever…
Best customer service I have ever experienced both staff in the showroom were friendly,knowledgable and efficient. They are a credit to the company
16 de janeiro de 2026
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Well what can we say
Well what can we say. Amazing from. Start to finish. Mateo was fantastic sorting our kitchen designing it. Even helped with the colours nothing too much trouble either We recommend Howarth’s timber. Especially Mateo. He knows his job well always feel welcome Always has the time for you. Our kitchen is gorgeous even better than we imagined it to be. Thank you Mateo. Who is also our friend s now. X thank you Mandy and Paul jonesx
13 de janeiro de 2026
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
The team at the Malton branch are…
The team at the Malton branch are amazing. Really helpful and friendly. Customer service centre are poor at communicating.
11 de janeiro de 2026
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for taking the time to share your feedback. We're pleased to hear about your experience and appreciate you highlighting areas where we can improve. At Howarth Timber, we're always looking for ways to enhance our customer service and ensure our customers receive the support they need when ordering with us. Your feedback is valuable to us, and we hope to provide an even better experience on your next visit.
Just want to say a massive thank you to…
Just want to say a massive thank you to Dale at howarth in bury st edmunds , I had my 3rd bathroom from him before Xmas and it looks amazing , I highly recommend Dale for bathrooms .
8 de dezembro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Great Customer Service
There was a problem with my order, my builder noticed and we told Howarth Timber right away. They asked for the usual photographs/videos and called me back. They rectified the situation and had some replacement wood out to me later that day. Great customer service.
18 de novembro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Top quality fencing and couldn’t do…
Top quality fencing and couldn’t do enough to help in relation to delivery
8 de dezembro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
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