Having experienced a house fire, Howarth's, Chester Branch, came out to redesign the kitchen, accurately measuring and designing even though it was in its burned state. The kitchen was to be rep... Ver mais
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Veja o que dizem as avaliações
Rochdale branch awful to deal with. Branch manager incompetent in dealing with a complaint he witnessed. 2.5 months on all ignored, no follow up. Closing both accounts!, As to head office... Ver mais
A empresa respondeu
I've used Howarth Timber for 2 of my DIY projects now and I have to say, I'm really impressed. I've been both in branch and also had delivery and both experiences have exceeded expectations. I... Ver mais
A empresa respondeu
Really great customer service, if your not sure of what you need or how much then these guys are always happy to help, most request can be solved over a phone call, rare these days which is a big add... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
With over 175 years' trading experience, Howarth Timber & Building Supplies has grown to provide not only the widest range of products, but expertise, service and knowledge you can
Informações de contato
Leeds, Reino Unido
- 0330 119 2509
- info@howarth-timber.co.uk
- www.howarth-timber.co.uk
4,4
Excelente
527 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 85% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Top quality fencing and couldn’t do…
Top quality fencing and couldn’t do enough to help in relation to delivery
8 de dezembro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Great communication
Great communication. Divered on the agreed day. Friendly driver and dropped the load to assist my effort.
18 de novembro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Friendly and helpful staff
I've bought timber from Howarth's for the past 20 years and have always found their staff at the Derby branch to be friendly, knowledgeable and helpful and their timber to be very good value.
10 de novembro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Excellent service quick delivery and…
Excellent service quick delivery and driver helpful
14 de novembro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
One of the best
A very easy process from, ordering on line to the very quick delivery and to just add that the driver did a good job of off loading the timber.
10 de novembro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Fantasti goods& very helpful 👍
14 de novembro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Great service and good price.
Great counter service. In the yard goods loaded into my car for me. Very friendly. The Price paid was very competitive. Timber yard was conveniently located with plenty of parking. Very efficient online ordering and collection.
31 de outubro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Great company
Great company, perfect product and wonderful service. Zane very helpful in the yard in going the extra mile. Would definitely recommend.
4 de novembro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
the delivery time and date were agreed…
the delivery time and date were agreed and the delivery was on time and the soil was placed where we asked it to be
6 de novembro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Excellent information from staff
Excellent information from staff
24 de outubro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Easy to order on line
Easy to order on line, good prices & ready to collect.. Saturday collection was a real help
8 de novembro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Poor delivery
We have had a delivery today by this company and it was concrete fence base panels as you can imagine are very heavy. The delivery guy came was inconsiderate as he loaded them right in the centre of my drive after I repeatedly explained to him there was plenty of room in the back of the drive . This has resulted in the panels blocking my car in my drive. This was very inconvenient for me and could have been avoided.
7 de novembro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for bringing this to our attention, this is not the level of service that we would expect you to receive. If you could let me have the order details I will speak to the branch and driver that were involved with your delivery about their future conduct and apologies for the inconvenience this must have caused you.
Regards Shaun
Shout out for the Newcastle-under-Lyme…
Shout out for the Newcastle-under-Lyme branch. Had several purchases lately and l can honestly say absolutley the best experience of any builders merchant. The staff are knowledgeable and friendly yet provide professional service, prompt response to enquiries and nothing is too much trouble. Other large companies take note this is how it should be. Highly recommended
27 de outubro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Howarth Bury St edmunds
My plumber recommended to go in and see Dale from Howarth bury st edmunds , He was great from start to finish with the 2 x bathrooms we ordered.. Thank you for a great experience.
15 de outubro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Spot on with time slot
Spot on with time slot. Competitive rates and brilliant lads
28 de outubro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Terrible Service
I placed an order on the Friday for some skirting and architrave. It was promised to come on Tuesday afternoon. As such I booked in two Joiners to come and fit it on Wednesday and then a Painter to come and paint it all on Thursday – it never turned up!! The guys at the Cottingham branch then promised that it would be here on Friday first thing. And if they couldn’t get the skirting then they would get the architrave to us on first delivery of the morning and then get the skirting to us later. So once again I booked the two joiners fand a Painter. And lo and behold it never turned up once again!! So I was left with two Joiners who have been booked in twice and also a Painter who has been booked in twice and they cannot do the tasks. They are significantly out of pocket and thoroughly annoyed. Not only this but we also based lots of other things round these trades been here and I have taken time off work and delayed other trades on these two days as we thought this work would be happening. I feel the team at the Cottingham branch just told myself lie after lie. If they can’t source the material and they can’t deliver when you say you can it’s fine, just tell us and we can sort it elsewhere or book the tradesmen in for when it will be available. But to just lie like this is absolutely shocking. And after complaining to the Area Manager he came up with a load of excuses too. Save yourself a lot of hassle and shop elsewhere.
31 de outubro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for bringing this to our attention. We're sorry to hear that your experience did not meet expectations. At Howarth Timber, we strive to provide excellent customer service and a reliable range of timber and building materials. We take all feedback seriously and would welcome the opportunity to investigate your concerns further. Please contact our team with more details so we can work towards a resolution.
Ordered online for collection from…
Ordered online for collection from Sale. Collected within the hour easy peasy, all good.
16 de outubro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Excellent service as usual
Excellent service as usual. Driver very helpful and placed the items exactly where I needed it
21 de outubro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Excellent products and fast delivery.
17 de outubro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Recently purchased 2 bathroom suites…
Recently purchased 2 bathroom suites from howarth timber bury st Edmund’s Dale was extremely helpful from the start coming out to measure up and provided me with a design to suit the rooms
15 de outubro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
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