Howkins & Harrison Avaliações 

Nicole Ashenden in particular was so helpful arranging viewings, changes, negotiations, communication was excellent and Nicole kept me updated at every step for a completely smooth and stress free process. Thank you Nicole!

Outstanding. Genuinely experts in the local area for knowledge and advice. We achieved the best outcome in a difficult market, supported by great marketing. I especially appreciate the way Maddie and her colleagues took the time to understand my property and area benefits in order to maximise any inquiries. And our experience of the sales process following sale was excellent.

It was a fantastic experience from start to finish. Lisa was so kind and helpful and made both the viewing and the entire application process very easy. Not to mention the rest of the team that I interacted with over phone and email. Their online service made it super easy to sort everything out.

I had issues with my washing machine called in the morning and this was fixed for me by 2pm. Really great service, friendly and a quick response

Lisa from Atherstone branch was a great help in showing us the property and getting us in as quickly as possible as we wanted to move quickly, she was both personable & professional and has been a great on going support since we moved in!

We have a property which we rent through Howkins & Harrison which has undergone some repairs and refurbishment. Kieran at the Atherstone office was fantastic, he helped organise all the works, understood issues that occurred during the process and responded and resolved them quickly, with exceptional professionalism and integrity. He has been amazing for us to get the project done and putting the property back on the market. Highly recommended! Super work Kieran 🌟✨🌟

My Radiator had a problem and the maintenance Manger Drew Stewarts in Northampton help me call contractor to fix it in no time

Lisa Kavanagh and her colleagues at Atherstone have been excellent in all matters regarding my property.
I would like to thank them all for their attention to detail and professionalism over the years in both lettings and sale.

I am glad I chose this letting agency. Evie and Vicky have been very helpful throughout our process of moving in to our new rented flat. I hope to continue with their brilliant service :)

Fantastic friendly staff who always kept us updated. I would highly recommend them.

Before responding here, you first reported my review to Trustpilot and attempted to have it removed. Only after that failed did you come back with this public statement. That tells readers exactly how you handle criticism: silence it first, address it second.

You claim my experience of being treated differently is "completely and utterly unfounded" — yet you provide no detail of this "thorough review": who conducted it, what was examined, or why the delays I experienced were reasonable. A one-line denial is not an investigation.

Blaming the landlord for the delays does not explain why my chasers went unanswered for extended periods, nor why the process dragged on far beyond what your firm quotes. I stand by every word of my review. It reflects my honest, first-hand experience of how I was treated as an applicant — and I would urge anyone reading this exchange to note that your first instinct was to try to delete it.

Lisa (Swinnerton) made the experience of moving to my lovely temporary home, very seamless and easy. Arranging a rental was something I hadn't been involved with for years and all the regulations changed in May this year (2026). But from quickly arranging a viewing with a very cheerful reception, through to moving in, it was made as seamless as possible; with all inventory and contract paperwork dealt with swiftly and efficiently. Probably the greatest attribute for me is that Lisa is always available as soon as possible (usually immediately) to speak with on the phone if there are queries. This is so unusual in this 'Robot' age of AI. My contract and payment arrangements needed to be coordinated through my house insurance policy and this was no easy task. But Lisa was always at hand to try to help with getting this arrangement to work. Very pleased with Howkins and Harrison and with Lisa. I would recommend them without hesitation.

"Professional, efficient, and reliable service" As a New Landlady I was concerned about all the new T&C's that came out in May of this year" Lisa Swinnerton from the Atherstone office took all the stress away. I am extremely happy with her service, and the team. Less than a week it took for Lisa to find a tenant. Vetted and handling all the necessary paperwork. The team is proactive, dealing with tenant queries directly, and they always ensure rent is processed instantly. Great peace of mind!"

Excellent service. Professional and polite. Realistic valuations and good marketing strategies.

Nadine was very helpful and I would recommend H&H to anyone looking to buy or sell property

Have had an excellent service from Howkins and Harrison, any questions I've had have been answered very quickly and Nicole Ashenden has gone above and beyond.

I spotted a property on Leicester Road in Lutterworth that looked perfect for what I was looking for. I had arranged a viewing, but due to heavy rain on the day, I decided to reschedule as I didn’t feel it would be fair on the sellers to show me around the property in such poor weather.
When I followed up with the branch because I had not heard back, I was given a series of reasons why I could not view the property. These included concerns raised by the vendors, alleged no-shows at viewings from two years ago, and being late to a previous viewing—despite the fact that I had called ahead to advise I would be delayed, and upon arrival I actually had to wait for the agent to arrive.
The whole experience was extremely disappointing and left me feeling unfairly judged based on historic issues rather than being treated as a genuine prospective buyer. The matter was discussed with Lauren, the Branch Manager at the Lutterworth office.
As a result of this experience, I will not be considering any properties marketed by this agency in the future.

Brilliant service from start to finish. The Ashby de la Zouch sales team are first class. From Billy Arckless appraisal of the house, to superb and speedy marketing. They found lots of potential buyers and got them into the property quickly. Jackie Hazell was a star... keeping on top of the sales progress and making sure all parties solicitors, the buyers and me were informed at all stages.

We where buyers from Howkins and Harrison nadene and Lynda could not do enough for us from multiple Lettings to view the bungalow constant updates from solicitors and vendors we felt this company gave us more personal care and fast responses to any questions we asked about the property felt they did more for us than our own estate agents selling our house can highly recommend this estate agents in Atherstone they give great details to buyers and sellers thank you nadene and Lynda from Craig and Tammy

The team at the Ashby Office of Howkins are excellent in particular Jackie who is always helpful and productive in getting things moving and sorted

She always follows up with solicitors and buyers and sellers to keep everything moving as smoothly as is possible

I have been with Howkins & Harrison for over 6 years and I feel I made friendships with the people there due to the relationship we developed and the constant professionalism. Over the years I worked closely with Lisa Swinnerton, the Arthestone Lettings Manager. I have never seen anyone have so much patience and faith in me and been so helpful in the moving and settling in process. I left and returned to H&H and was welcomed again with great warmth by Lisa and her team.