The worst renting experiences I’ve ever…
The worst renting experiences I’ve ever had
This review reflects my personal experience with this letting agency, and I strongly encourage anyone considering renting from them to be extremely cautious.
- When I moved in, the property did not appear to have been cleaned at all.
- Early on, I had an urgent issue with dirty water leaking from the toilet, which was an essential repair. Despite how serious and unhygienic this was, it took around 12 working days before anything was done
- Property management only seemed to reply quicker once a pre-existing leak situation escalated to the point where the water had to be shut off.
- I discovered a completely different ongoing issue: a persistent leak under the bathtub, along with serious mould, which had been affecting two floors below. Building management told me they had notified the agency about this roughly a year before I moved in, but none of this was disclosed to me beforehand.
- A “mutual termination” was eventually offered, but in my experience it turned into an attempt to push for extra days of rent and additional unexpected costs. Some of the communication I received during this process was aggressive with no legal basis.
- To end the tenancy, landlord requested several deductions for items missing which were approved to be removed by the agents themselves, these removed pieces of furniture were worn, filthy and old.
Overall, this was one of the most stressful and frustrating renting experiences I’ve ever had, and I hope sharing it helps others avoid similar issues.
8 de outubro de 2025
Avaliação não solicitada